Lobby sitting area

Reviews of City Suites Taipei Nanxi

4 out of 5
City Suites Taipei Nanxi
No. 169, Nanjing West Road, Datong District, Taipei

Reviews

8.6

Excellent

Rating 10 - Excellent. 437 out of 1003 reviews" "
Rating 8 - Good. 427 out of 1003 reviews" "
Rating 6 - Okay. 93 out of 1003 reviews" "
Rating 4 - Poor. 29 out of 1003 reviews" "
Rating 2 - Terrible. 17 out of 1003 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

EUGENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is good for staying in Taipei.
Stayed 7 nights in Mar 2024

8/10 Good

Ebon

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms and quiet! The hotel is being renovated, and if you need everything to be brand new, you may not want to stay here. But, for the price, it was excellent. Bed was comfortable, had bath and shower, and multiple stores right next door. You can also walk to a night market.
Stayed 2 nights in Apr 2024

8/10 Good

George

Liked: Cleanliness, staff & service, amenities
location to night market
Stayed 1 night in Apr 2024

10/10 Excellent

Brandon

Stayed 6 nights in Mar 2024

10/10 Excellent

Hsiu Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good. I would stay there again.
Stayed 3 nights in Mar 2024

8/10 Good

Nicholas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff and spacious rooms.
Stayed 3 nights in Mar 2024

8/10 Good

Bill

Travelled with partner
Liked: Staff & service, amenities
Their cleaning staff need to be a bit more attentive to the shower area. I was quite happy overall but the cleaning needs more work. Also, due to some construction or renovation work, they had us change rooms.?usually not a big deal but the actual room was considered the same but the room was definitely smaller. Again, the shower room was not well cleaned. The staff were awesome and spoke English very well, also helpful about the area.
Stayed 4 nights in Mar 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it.
Stayed 2 nights in Mar 2024

8/10 Good

Jessie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff was helpful and the rooms were spacious. However, the carpet in the room really need to be updated.
Stayed 3 nights in Mar 2024

10/10 Excellent

Calum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

Chien Ping, Hacienda Heights

Stayed 1 night in Mar 2024

10/10 Excellent

NORA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to train station and night market
Stayed 3 nights in Feb 2024

8/10 Good

Kathy

Liked: Staff & service, room comfort
One negative diminishes quality of stay
The customer service, size of the room and bathroom very good . Only negative the condition of the carpets in the hallway and the room’s extremely stained and old give it the feeling of not being clean even though it probably is.
Stayed 5 nights in Jan 2024

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service
Very convenient location, minutes from MRT, easy transfer to other lines.
Stayed 6 nights in Jan 2024

6/10 Okay

Yew Li Cindy

Travelled with family
The breakfast was good. And location relatively convenient. But carpet was dirty & smelled. Upon request, staff brought in dehumidifier, which solved the smell issue. Aircon was at 19 degrees & cannot be adjusted. Upon request, staff brought in extra blanket & heater.
Stayed 4 nights in Jan 2024

6/10 Okay

Tak Kei Alex

Liked: Cleanliness
Decent room but service needs improvement
The room was spacious with a good view. Mind the sharp corners though. The breakfast was decent and I enjoyed the coffee. The staff was a mixed bag. An old man on the ground floor, who was really friendly, beckoned us to the hotel while we were looking for the hotel. Then, a helpful young receptionist checked us in, while his older colleague was impatient when we asked about the breakfast for VIP members. An overweight woman at the restaurant looked annoyed, reasons unknown, during the entire period when we were having breakfast. I may book again but hope that the service is better
Stayed 4 nights in Dec 2023

10/10 Excellent

Sen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

8/10 Good

Hoh

Liked: Staff & service, amenities, property conditions & facilities
This is my second time staying at this hotel, and I will definitely come back. I think the staff here is excellent and very hospitable. The man who greets you at the front door is especially friendly and welcoming. He always remembers me! I really like the quieter location, and it is close to bus routes, MRT, and the river path. My only complaint is that the overall cleanliness of the hotel is not very top tier. Hope that the owners invest in an overhaul in carpeting, bath tubs, and room furniture and accessories. I hope that they also invest in bidet toilets for bathrooms. Aside from those issues, this is a great place to stay. Looking forward to my next stay at City Suites Nanxi. Thank you for your hospitality!
Stayed 10 nights in Jan 2024

8/10 Good

Shang-Jin

Stayed 1 night in Jan 2024

6/10 Okay

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean but the staff are not so friendly maybe due to language barrier. The location of the hotel is not assible much to public transport
Stayed 5 nights in Jan 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, Comfortable Hotel with Great Breakfast
Friendly and helpful staff, Jimmy at the front desk helped me book a tour of Juifen, Raymond the doorman warmly greeted every evening, and provided me with an umbrella one night when it was raining, while others helped me with directions to Elephant Mountain, arranging taxi to Taoyuan Airport, housekeeping promptly cleaned my room each day, and provided New Years Eve gifts on Dec 30 and Dec 31. Hotel is walking distance to the MRT and the Main Train Station, Q Square with its huge dinning court is nearby, its very close to the Ninxia Night Market, and is a couple doors down from the historic and tragic flashpoint of the February 28, 1947 violent crackdown on civilians. Mrs White's laundromat is nearby, and there is a Starbucks and good Boba Tea place nearby. This hotel was my home for an eight night holiday visit to Taipei.
Stayed 8 nights in Dec 2023

8/10 Good

Jing

Travelled with partner
Liked: Staff & service, amenities
Pros: 1. Location: close to the main station and many sceneries, as well as night market. 2. Staff: well trained staff, nice attitude. We didn't make special request, however whenever we asked about something, there were answers they could provide. 3. Safety: it is a safe city and Neiborhood. you may see traffic around but generally there were no concerns if you want to take a walk at nights. 4. Great breakfast. It was not a fancy breakfast. But you could feel the chef did an excellent job. It included 3 cold vegetable and 2 cold meat dishes, 3 warm dishes with protein and 2 warm dishes without. You could find 4 drinks plus hot coffee, cereals and 2 fruit salads. Overall, it fitted Asian and western styles without too many choices. On top of that, there were 2 different dishes every day. We were fully stratified. Cons: 1. smell: I heard it is like this for all the hotels in Taipei. But I only spoke up my stays in this hotel. The humid smell of the carpet was strong. My husband got allergies with running nose the whole week. We consumed 2 boxes of tissues. And the symptom disappeared without any medicine once we came back home.
Stayed 4 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Convenient location. Close to a night market, subway stations, and train stations.
Stayed 7 nights in Dec 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 10 days in a spacious and comfortable corner room. Staff was courteous, breakfast was good, free coffee all day, quick elevators. Next grocery and convenience stores in a safe area. I would definitely stay here again.
Stayed 9 nights in Dec 2023

10/10 Excellent

Sorayya, Kent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Dec 2023

8/10 Good

Wendy

Liked: Staff & service
Disliked: Amenities
MRT is not near but within a walking distance. Room is spacious but amenities is not good enough. I need to ask to change bed sheets couple of times.
Stayed 28 nights in Nov 2023

10/10 Excellent

Sorayya, Kent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I liked it
Stayed 3 nights in Dec 2023

10/10 Excellent

Lloyd Armand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so good
Stayed 1 night in Dec 2023

8/10 Good

Masuro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Yee Lok

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are unfriendly, the entire hotel stinks and the room smell extremely bad
Stayed 2 nights in Dec 2023

10/10 Excellent

Renato Ignacio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff. A short walk to MRT. Reception desk is unusually located on the 2nd floor but greeter is on the 1st floor and would gladly escort you to the reception desk. Free breakfast - due to my VIP status (Thanks Expedia!), not just an ordinary continental breakfast I got used to in the U.S. or Europe. Plenty of food! I highly recommend this hotel especially for families on vacation.
Stayed 4 nights in Dec 2023

8/10 Good

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Yuan Long

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service and location

10/10 Excellent

YUKO

とても綺麗で清潔感があり、スタッフの対応も素晴らしかったです。
Stayed 4 nights in Dec 2023

8/10 Good

Chinchew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

8/10 Good

Gordon

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good price
Stayed 7 nights in Nov 2023

10/10 Excellent

Cecilia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet and staff helpful
Stayed 4 nights in Nov 2023

8/10 Good

Tiffany, Simi Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is superb, walkable to shopping, dining, Taipei main station, and MRT. The rooms are somewhat dated but clean, housekeeping does a fantastic job given the condition of the room. The morning buffet is included for us but the selections and variations are limited, so we decided to eat out after 3 days. The best part is the hotel personnel staff, particularly the front desk staff, they've gone above and beyond to accommodate, and improve, all our needs, including sightseeing arrangments, and attention to the smallest details, that's why I give this hotel a thumbs up. Thank you for everything
Stayed 11 nights in Nov 2023

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aged property but decently upkept. Room was clean and comfortable. Nice bathtub that filled up quickly - great to soak in after a day of walking and sightseeing. Seems reasonably sound proofed too as I could hardly hear the traffic (my room was located away from the main street though). It's also a short ride away from Taipei main station and easy to get a cab at the entrance (or just order Uber).

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
MRT is within walking distance. Room is spacious. Room price is good.
Stayed 3 nights in Nov 2023

10/10 Excellent

LAI HAR

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff are very nice. But the furniture is old and the carpet is so dirty..
Stayed 5 nights in Nov 2023

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly & helpful. The lighting inside the room is not bright enough.
Stayed 3 nights in Nov 2023

8/10 Good

Chuen Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient! Metro train and airport train station are within walking distance. Although the building is old, but inside are very neat and clean.
Stayed 2 nights in Nov 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best breakfast of any moderate price hotel I have stayed at in Taipei. Friendly efficient staff. 15 minutes walk to MRT subway, or frequent buses.
Stayed 16 nights in Oct 2023

8/10 Good

Simon

Travelled with family and small children
Liked: Cleanliness, staff & service
Pretty friendly staffs
Stayed 6 nights in Oct 2023

6/10 Okay

Kwok

Stayed 3 nights in Oct 2023

6/10 Okay

Victor

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Area is great, amenities are good. But room conditions are to be desired.
Stayed 3 nights in Oct 2023

10/10 Excellent

Hermia

Travelled with group
Liked: Amenities
I can’t thank you enough for the staffs at the hotel ! As a tourist that doesn’t know the city properly well, they were so helpful and answered all my questions with smiles. The staffs worth 5 stars !
Stayed 6 nights in Oct 2023