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Reviews of Courtyard by Marriott Taipei

4.5 out of 5
Courtyard by Marriott Taipei
No 359 Section 7 Zhongxiao East Road, Nangang District, Taipei

Reviews

9.2

Wonderful

Rating 10 - Excellent. 643 out of 958 reviews" "
Rating 8 - Good. 250 out of 958 reviews" "
Rating 6 - Okay. 35 out of 958 reviews" "
Rating 4 - Poor. 17 out of 958 reviews" "
Rating 2 - Terrible. 13 out of 958 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley, Ventura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating
Stayed 3 nights in Mar 2024

6/10 Okay

tejal

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
purchased breakfast, but the vegetarian options were so limited. my options were bread, cereal, fruit, salad, sweet squash, French fries. very limited for vegan. for a hefty breakfast buffet free, absolutely not worth it. no to go cups, but the from desk staff was very helpful in preparing a to go bag of bread, lettuce, fruits and camera sweetened juice.
Stayed 5 nights in Mar 2024

10/10 Excellent

Jane

Liked: Cleanliness
Stayed 7 nights in Feb 2024

4/10 Poor

Chi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Lim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Hui Chen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall stay I am very satisfied. Transportation is very convenient! Employees are very helpful. Room is clean. I will choose this hotel again!
Stayed 7 nights in Jan 2024

10/10 Excellent

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Shuchi

Stayed 1 night in Jan 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff is helpful and provides exceptional service. The only drawback is that the location is not in the central area, but it is very close to public transportation.
Stayed 2 nights in Dec 2023

8/10 Good

Ching-Shan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was superb, right above mrt and hsr. Lots of shopping around the area, love the location which is self sufficient. The staff were very friendly and polite, room was decent as well except for the pillows which were rather lacking in support. Easily resolved by calling housekeeping to provide thicker pillows. However would be ideal for hotel to get better pillows to replace where needed. Courtyard by Marriot Taipei is one place we will stay at again if we ever visit Taipei again. Thumbs up.
Stayed 2 nights in Dec 2023

10/10 Excellent

Truc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the convenient of the location. Easy access to MRT and so many restaurants. I will be back again for sure to this location. Thank you.
Stayed 5 nights in Dec 2023

8/10 Good

Meixian

Travelled with family
Liked: Property conditions & facilities, room comfort
will stay here again
Hotel lobby looks bigger on the photo than actual. Very good connectivity to all the different trains and rails and even buses you need. breakfast not fantastic but acceptable. connected to 2 malls, global mall and nangang mall with uniqlo, don don donki, lots of restaurants etc downstairs. good place to base yourself at whilst you travel out of taipei eg to Yilan, Hua Lian, Kaoshiung etc. rather than squeezing into small and not so good hotels at Taipei main station. No washing machines inside hotel, therefore bring more clothes if you do not want to pay to wash your clothes. clothings are not cheap in taiwan generally unless you do not mind night market quality.
Stayed 5 nights in Dec 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

CHRISTINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Too bad we were only there for 1 night
Stayed 1 night in Oct 2023

10/10 Excellent

Borwin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel, convenient location.

10/10 Excellent

Shuhui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Elie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing around the hotel and everything including the bar closes at 11pm
Stayed 1 night in Nov 2023

8/10 Good

Hui Hui

Liked: Cleanliness
Stayed 3 nights here in Nov-23. Although we did self-drive, this hotel is conveniently connected to the subway, HSR. Hotel is connected to big shopping mall with brands like Donki, GU, major sports brand, Uniqlo, etc. Also an arcade that the kids enjoyed very much. Downside.. hotel's parking is shared with shopping mall/business tower parking. On several occasions, carpark was full and we had to wait for an empty lot. Service is standard is a hit and miss. I probably expected more for Marriott standard. Overall, still a good hotel. Will stay again if I'm visiting the area.
Stayed 3 nights in Nov 2023

10/10 Excellent

Avrel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable. Location is perfect with Mrt and malls nearby
Stayed 2 nights in Nov 2023

2/10 Terrible

Ozan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleaning zero, housekeeping doesn’t know how to clean or they don’t care. Extremely poor management, horrible
Stayed 7 nights in Nov 2023

10/10 Excellent

Avrel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is quiet and new with comfortable beds. Highly recommended
Stayed 2 nights in Nov 2023

10/10 Excellent

Hyon Ae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

jack

Stayed 1 night in Oct 2023

8/10 Good

Jeffrey, Alta Loma

Liked: Amenities, property conditions & facilities
Only problem was being given a room that I did not reserve. They corrected it next day.
Stayed 7 nights in Oct 2023

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2023

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel
Stayed 4 nights in Sep 2023

6/10 Okay

Hsuante, tallahassee

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel but restaurants service was bad
Stayed 1 night in Sep 2023

10/10 Excellent

Yong Hoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm always back here and have no single issue with them. Thanks a lot!
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good location for my needs.
Stayed 2 nights in Aug 2023

10/10 Excellent

Pui Shan Genevieve

Business traveller
Liked: Cleanliness, amenities
Very clean and comfortable. Excellent connectivity
Stayed 5 nights in Aug 2023

10/10 Excellent

Lim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good except executive lounge not serving at 8pm and close at 10pm daily.
Stayed 4 nights in Jul 2023

8/10 Good

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location very strategic. link to shopping mall and mrt station.
Stayed 2 nights in Jul 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great new hotel in Taipei.
It is very convenient. MRT station, high speed trains station and Taiwan railway station are underground. Staff members are very helpful, accommodating and professional. It offers free parking. Breakfast buffet was fine although it was quite busy on Sunday. We enjoyed our stay very much.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Time in Taipei
This was an impromptu first trip, and our first time at the Hotel. Liked that the water is replenished daily, and the buffet spread is delicious! The service is impeccable, and the staff very attentive!
Stayed 4 nights in Apr 2023

10/10 Excellent

Wilson

Stayed 2 nights in Apr 2023

10/10 Excellent

Yung-Tsung, Astoria

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfy room with great condition. Super clean and quiet. The hotel is sitting on top of a very fancy shopping and dining mall and also part of a major transfer hub connecting to the MRT, Rapid Railroad and buses. Walking distance to the new IT software and financial district. Exceeding expectation and fancy!
Stayed 4 nights in Mar 2023

10/10 Excellent

Wei Hao Wilson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2023

8/10 Good

Calvin Xiong Bin

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Sol Young, Hagatna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at a 5-star hotel that exceeded all my expectations. The location was perfect, with shopping and restaurants all within the same building. In fact, the subway station was also part of the building, making it incredibly convenient to get around the city. The hotel itself was absolutely amazing. The rooms were spacious, clean, and comfortable, with all the amenities you could possibly need. The staff were incredibly friendly and helpful, always going above and beyond to make sure we had everything we needed. One of the highlights of our stay was the food. The hotel's restaurants were top-notch, serving delicious dishes that were both inventive and well-executed. We also enjoyed the hotel's bar, which had a great selection of cocktails and a lively atmosphere. Overall, I would highly recommend this hotel to anyone looking for a luxurious and convenient stay in the city. It's perfect for both business and leisure travelers, with its fantastic location, top-notch amenities, and excellent service. If you're looking for a truly unforgettable hotel experience, this is definitely the place to stay.
Stayed 3 nights in Mar 2023

10/10 Excellent

DIANE

Stayed 4 nights in Feb 2023

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in Taipei. Very convenient location right next to the train and MRT stations. The connected mall is nice. The my are very much kids friendly too. I’ll come back to this place
Stayed 1 night in Jan 2023

10/10 Excellent

Bo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Excellent
Stayed 3 nights in Jan 2023

2/10 Terrible

Xin

Stayed 3 nights in Dec 2022

10/10 Excellent

I LIN

Stayed 1 night in Dec 2022

10/10 Excellent

Kenneth Sze Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the perfect place to stay with all the trains services in basement
Stayed 2 nights in Oct 2022

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient location
Stayed 2 nights in Oct 2022

8/10 Good

WEI-AN, SONGJIANG DISTRICT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient spot in terms of shopping, dining, and public transportation
Stayed 1 night in Jul 2022
Response from Leo on 2 Aug,2022
Dear Guest, Warm greetings from Courtyard Taipei Hotel. On behalf of Courtyard Taipei Hotel, we would like to take this opportunity to thank you for taking time to complete the Guest Satisfaction Survey with your valuable feedback. We were thrilled having you stay with us and the entire team was pleased to be at your service. We are so delighted to see the positive reviews from you and glad that the facility and service of us made you a tremendous stay. It is our pleasure to have you as our valued guest and we look forward to having another opportunity to see you very soon.