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Reviews of TO Hotel Chengde

2.5 out of 5
TO Hotel Chengde
No.28 Section 2 Chengde Road, Datong District, Taipei

Reviews

8.0

Very good

Rating 10 - Excellent. 94 out of 391 reviews" "
Rating 8 - Good. 198 out of 391 reviews" "
Rating 6 - Okay. 81 out of 391 reviews" "
Rating 4 - Poor. 16 out of 391 reviews" "
Rating 2 - Terrible. 2 out of 391 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location situated between Shuanglian MRT and Zhongshan MRT. Next to a dog park which I loved visiting after a long day. Zhongshan MRT had loads of food and shopping malls and felt like the city. 15 minutes walk to Taipei main station and 5 minutes walk to Ningxia Night markets. The location was a definite bonus and the host and cleaning Auntie was friendly and welcoming throughout my stay. The room did feel a little cramped as the bed took up a majority of the available space, but putting into consideration the low price and your own bathroom, I would happily stay there again.
Stayed 28 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018

8/10 Good

suriya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting room design. Close to main stationa and other MRT lines. Rooms were very clean and comfortable. A little small but not a problem for us. Late check in instruciton were very clear and easy to follow. Woudl stay here again.
Stayed 5 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic but very comfortable and clean and nice staff
Stayed 1 night in Nov 2017

8/10 Good

Kerkchai, Chiang Mai

Liked: Cleanliness, staff & service
Nice hotel , Good location , But Bed is too soft
This hotel is very good , good location , good staff , good breakfast , but bed too soft
Stayed 2 nights in Oct 2017

6/10 Okay

Chau, Houston, Texas

Liked: Cleanliness, staff & service
Good location. Staff is great. Breakfast are excel
good place for your money. Clean, quiet and nice staff. It would be great if there is a drawer in the box room in basement to keep things.
Stayed 5 nights in Oct 2017

10/10 Excellent

Son, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cozy stay
We stayed here for 8 nights in one of the basement rooms with a shared bathroom. It was really easy to check in online because we were arriving after 8pm, our room was lovely and clean and we had all the toiletries we needed The room is very small and we worked around that by getting out the clothes we'd be wearing the following day and hanging them in the hanging space. If it's possible to provide another shelf that would be really useful. Breakfast was quite light but cooked fresh and really tasty in a lovely cafe area. Staff were great. Friendly, helpful and kept everything clean and tidy. There are two MRT lines a few minutes away and it's around 15 mins walk to Taipei Main Station, so very handy location and an excellent night market nearby. For the money this is a fantastic hotel. Just be aware that the rooms are small.
Stayed 8 nights in Jun 2017

10/10 Excellent

Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you, Vivian!
The staff were very helpful and welcoming, Vivian gave us a lot of help, she is really kind. The breakfast was a surprise, simple but delicate! The hotel location is excellent, with tons of tasty food around and metro is within walking distance!
Stayed 2 nights in May 2017

8/10 Good

Airry

Liked: Cleanliness, staff & service, property conditions & facilities
nice and convenient hotel only room too small.
Enjoy holidays here nice hotel in a good location , easy to go everywhere

8/10 Good

Belle, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is good.
Room clean, only wifi in basement room cannot connect even telephone signal cannot connect also.

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport shuttle
The in-room wash-basin is very helpful...

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price
Interesting concept,

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

8/10 Good

Yin Chung

Liked: Cleanliness, staff & service
Nice Stay
The room is a bit smaller than expected, it also lacks a tumbler for tooth brushing, and paper slippers for use. Nicely, the hotel is modernly designed. It takes around 5 min walk from Metro station. It is also close to a night market, and a local morning market, both with around 5 min walk. The room also has a TV accessible to local HDTV channels. This is quite nice if you'd like to have a budget trip.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The staff are friendly and helpful. I need to check-in after 19:00 and they sent me a video with clear instructions on how to get the room keys

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to the town
It is in the center of the town, walking distant to shopping and visiting places.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Dyon, Singapore

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Too small for walking
The reception operates until 7pm,after which you can access the hotel by side door with access card. The elevator is unusually slow but interesting. Room is very small, too small for even one person to move. Not soundproof at all. Always awaken by the tap running from neighbours or slightest chattering from people at the corridor. Not recommended if you are a light sleeper like me

10/10 Excellent

Michael John, Philippines

Liked: Cleanliness, staff & service, room comfort
Accommodating Staff
T.O. hotel staff are very accommodating with our inquiries. We asked about the nearest motor rental and they searched for us. They even allowed us to borrow their bikes. The location is also good as it is near a night market. The only down side is the very small size of the room, it might be hard to move around but nonetheless everything else is okay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good things come in small packages
Our room was tiny tiny, but comfortable and clean. Staff friendly, close to mrt. Downside to this hotel was the check-in time, only had a short window to check in which disrupted our day.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Boring breakfast
Receptionist very friendly and helpful. Room very clean indeed. But breakfast was boring coz same 3 sets of menu to pick every morning. So imagine staying for a week!

8/10 Good

David, Singapore

Liked: Staff & service, room comfort
Cheap and really small toilet.
Toilet like smallest I have ever stayed. Rest if the hotel is alright actually.

4/10 Poor

nat

Disliked: Property conditions & facilities, room comfort
Not sure worth the money
Very very small room with the excuse of cheap room rate.

8/10 Good

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Beds are comfortable rooms are small....It's Taipei to be expected.

10/10 Excellent

Paul Randy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel
Convenient location and friendly staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super value for money with modern taste
The hotel fits for its purpose. If you are looking for something luxurious then you are in a wrong place. The room is clean, and has everything you need as a traveller. I have to remind people that the room is compact but it certain worth every penny you paid. Staff are very pleasant and breakfast is freshly made by order and it is super affordable. I would strongly recommend this hotel to anyone who is staying in Taipei for a city break. It is close to the metro station and you can even walk to Taipei Central Station. With this price, you really can't ask anymore. If you are a single traveller, I think a normal double room will suit you well but if you have two people, I personally think their twin bed room (with two double beds) will be more comfortable.

8/10 Good

Cheung, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
greatest breakfast daily
join music festival

8/10 Good

Roger, Surrey, UK

Liked: Cleanliness, staff & service, room comfort
A nice small hotel to stay
The room is tiny. No space for a table or chair. However, the room is very clean and tidy. Not too far away from the metro station. Food street is close by. Staff are friendly. Recommend to stay.

8/10 Good

Wing Kei, Manitoba, Canada

Liked: Staff & service, property conditions & facilities, room comfort
Awesome food and customer service.
The service and breakfast was great, and it is closed to the zhongshan MRT station about 10mins walk. If you want to take bus the bus station is about 5mins walk.

8/10 Good

Serene, SG

Liked: Cleanliness, property conditions & facilities, room comfort
Stay well with nice ambience
Centralised location, the place is clean and quiet but safe to stay in. Bathroom area is tight but very clean. However, able to hear passerby' voice outside room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
This hotel is located close to both 中山 station and 台北 station. Also there is a familymart in 5 minutes walk. The hotel staff sent me how to do online check in. It was very kind and useful for me to check in even the late arrival. Room was a bit small for two adults but it was clean and nice shower. If I had a chance to stay Taipei again, I'd definitely chose this hotel! Thank you!

8/10 Good

Mengyi

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Sergey, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but clean and comfortable rooms
Really welcoming and accommodating service. Our room with two beds was too noisy (it was facing the main road), and the hotel staff was really nice to shift us to two new 1 bed rooms without extra charge. Be mindful that this is a budget stay: the rooms are rather small, but everything is very new and clean. Haven't tried their breakfasts, but the coffee smells nice :-) I think it would be nice if they had some extra hangers/hooks/bars in the bathroom and in the room. There are not that many places to put your stuff.

8/10 Good

Yee Ing, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine and comfort.

8/10 Good

mf, mf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, new hotel with helpful staff
Everything is excellent !! The owner is very helpful and friendly !! The room is new, clean, bed is comfortable, walking distance to MRT.. just tat the room might be bit small.. and bit noisy as it is right besides road but it's ok if the window is close. Overall, i am happy staying there..
Response from T.O. Hotel on 11 Nov,2015
Dear Guests, We have completed the installation of the sound insulation for the windows. Looking forward to your next visit soon. TKS!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel which improvement is on the way
Hotel was in good condition while staff was kind and helpful. We had a quad room which was facing the street and the noise was loud and we could not sleep. Told the staff the next day and they allowed us to cancel the remaining night with full refund (which is a big plus). Staff mentioned that renovation will be done shortly to improve the noise cancelling. Will stay in this hotel again next month to give it a second chance.
Response from Trista on 16 Jan,2016
Dear Guests, We have completed the installation of the sound insulation for the windows. Looking forward to your next visit soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to access
Hotel Staff is very nice. Price is reasonable. Advanced check-in service was provided due to my late night check-in, and everything was ready upon my arrival. Room is clean and tidy, however, it is a bit small. Great location, train station is around 8-minute walk, a convenient store is right across the street.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good location
Room is small but clean. Good location and near to MRT station.

8/10 Good

Mohamad Sharafuddin, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great services!
We were on the last minute booking and most of the hotels are fully booked. We found T.O Hotel from hotels.com and was surprised with it. This hotel is situated just few minutes walk to Shuanglian Exit 1 station and Ning Xia Night Market just few blocks away. We arrived late on our first day and this hotel has assisted us to make our check-in smooth during late at night. It was great because T.O Hotel can be easily contactable through Line and WeChat. We had a standard room for our hotel. It is quite compact for us but it was very clean with modern design. Drinking water and clean towels provided everyday in the room. There is cafe at the receptionist on the ground floor and I like the smell of coffee from the cafe every morning when we pass by. Overall, we had a comfortable stay in T.O hotel. Definitely will come back again when we are in Taipei.

8/10 Good

mimi, corvallis, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and clean room.
The owner is very sweet couple. They are very helpful and very warm. The room was great and bright. If the room have double window will be pefect. Because the hotel is on the big street. Sometime will hear the laud traffic. Over all, I love it, I will recommend for anyone. It feel like home!
Response from Trista on 16 Nov,2015
Dear Guests, We have completed the installation of the sound insulation for the windows. Looking forward to your next visit soon.

8/10 Good

Michael , Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value. Agreeable experience
Newly renovated rooms. Comfortable beds and fluffy towels. But, small. No furnishings other than the beds. Spartan furnishings.

6/10 Okay

mayumi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

嘉慧

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
地點佳 乾淨 小而美
Stayed 2 nights in Jul 2023

6/10 Okay

Po Kai

Stayed 1 night in May 2023

10/10 Excellent

Li-Chen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

SHOTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
台湾ひとりグルメ旅
夜市、朝市へのアクセスも良く、部屋も必要最低限のものがそろっており、満足でした。当日MRTが遅延し、急に17:00後のチェックインとなりましたが、フロントの方に迅速に対応いただき、問題無くチェックインすることができました。おおむね満足ですが、部屋に冷蔵庫がついていれば100点だと思います。
Stayed 2 nights in Sep 2019

8/10 Good

Wen Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
簡易電梯緩慢而且讓人覺得安全性不高.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 괜찮
직원 친절하고 객실 깨끗했음. 방이 좁긴 하지만 불편한 수준은 아님. 침대 푹신해서 좋았음
Stayed 2 nights in May 2019