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Reviews of Waterfront Hotel

3 out of 5
Waterfront Hotel
No.112, Songhe St., Songshan Dist., Taipei

Reviews

8.8

Excellent

Rating 10 - Excellent. 140 out of 272 reviews" "
Rating 8 - Good. 107 out of 272 reviews" "
Rating 6 - Okay. 19 out of 272 reviews" "
Rating 4 - Poor. 5 out of 272 reviews" "
Rating 2 - Terrible. 1 out of 272 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great place, very close to the Raohe night market. Lovely view in front of the river and the staff are friendly and very helpful.
Response from Waterfront Hotel on 9 Nov,2023
Hello! Thank you for choosing Waterfront Hotel for your stay in Taipei! Glad to hear that you had a great time here! We hope you visit us again soon

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Waterfront Hotel on 5 Nov,2023
Hello! Thank you for choosing Waterfront Hotel for your stay in Taipei! We hope you had a pleasant trip and we would love to see you again soon

10/10 Excellent

Yi-Hsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5/5, would book this hotel again!
Stayed 1 night in Oct 2023
Response from Waterfront Hotel on 5 Nov,2023
Hello! Glad to hear that you liked our hotel and enjoyed your stay! We hope to see you again soon

6/10 Okay

West

Disliked: Amenities
Average stay, not great but ok
Stayed 1 night in Oct 2023
Response from Waterfront Hotel on 30 Oct,2023
Hello! Thank you for choosing Waterfront Hotel for your stay in Taipei! If you have any suggestions on how we could improve ourselves, feel free to tell us, we would love to hear them! We hope to see you soon

8/10 Good

Grace and Jason

Travelled with partner
Liked: Cleanliness, staff & service
Pros: - close to night market - 3-5 minutes walk to subway station - modern design with great river view at additional cost - daily housekeeping - shuttle service available but we took the subway instead Cons: - bath towels are in replaceable condition with holes in them - toilet was clogged during 2/3 of our stay - entrance is right in front of a street with motorbikes constantly passing, sidewalk on the other side - only one chair in the room, wish there was one more in the double room - weak AC even when turned on 16C
Stayed 3 nights in Oct 2023
Response from Waterfront Hotel on 2 Nov,2023
Hello! Thank you for choosing Waterfront Hotel for your stay in Taipei! We hope you had an overall comfortable lodging experience. If you book with us next time and there are any requests, you can tell us anytime, we will do our best to fulfill them. And if there are any issues, we will solve them immediately, so that your stay can be as pleasant as possible. Have a nice day! We hope to see you soon

8/10 Good

Lin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just around the corner from Raohe Night Market so there’s always plenty of food options around, but still quiet and comfortable!
Stayed 5 nights in Oct 2023
Response from Waterfront Hotel on 27 Oct,2023
Hello! Thank you for choosing Waterfront Hotel for your stay in Taipei! Glad to here that you were satisfied with your lodging experience and we hope to see you again soon!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
modern, clean within raohe night market
very modern, clean stay within walkable distance from raohe market. able to see the lake and rainbow bridge from the bedroom window. will recommend!
Stayed 1 night in Oct 2023
Response from Waterfront Hotel on 26 Oct,2023
Hello Happy to hear that you had a great time at Waterfront Hotel! Feel free to visit us again anytime

10/10 Excellent

Nicholas, Woolloomooloo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room and service for the price, convenient location for access to central Taipei, night markets and transport
Stayed 2 nights in Jul 2023
Response from Waterfront Hotel on 10 Aug,2023
Hello! Thank you for choosing Waterfront Hotel for your stay in Taipei and for leaving a nice comment! We are glad you liked our hotel and we hope to see you again

8/10 Good

LIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 10 nights in Jun 2023
Response from Waterfront Hotel on 28 Jul,2023
Hello, thank you for choosing Waterfront Hotel for your stay in Taipei! We look forward to seeing you again!

6/10 Okay

Catherine

Travelled with family
The room is small. No restaurant closed by. 10 to 15 mins walk to Night Market.
Stayed 2 nights in May 2023

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location
Stayed 1 night in Apr 2023

10/10 Excellent

Julia

Stayed 2 nights in Feb 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, walking distance to night market
As others have mentioned, this hotel is located walking distance to the night market. The staff is excellent, super friendly, and the place seems well kept. It’s a bit smaller than I expected, however, for the price, it’s great value.
Stayed 1 night in Dec 2019
Response from FO on 15 Jan,2020
Dear guest: Thank you very much for taking the time in describing your stay at our Waterfront Hotel Taipei. We are pleased to read that you had nice experiences at our hotel and that you enjoyed all the amenities offered from our hotel. We really love to welcome you soon again With best regards, Waterfront Hotel Team

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from FO on 11 Jan,2020
親愛的旅客您好， 感謝您入住松河璞旅為您在台北旅遊的家！ 能得到您的認可是我們團隊最榮耀的一刻，同時也很開心您有享受到我們提供的設施，松河璞旅的用心不外乎是希望每位旅客能有賓至如歸的體驗，希望下此還能有機會為您服務，一起共創更精采美好的回憶。 敬祝 順心 Waterfront Hotel松河璞旅團隊

8/10 Good

Ali-Asghar

Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness, design, and the staff, but not the location.
Stayed 1 night in Dec 2019
Response from Waterfront Hotel 松河璞旅團隊 on 4 Dec,2019
Dear guest , We are glad to read your lovely review and sincerely appreciate the time you spent sharing this on Expedia. Waterfront Hotel devotes to providing the most intimate service to every one of our guests, your feedback will share with our team. Thank you again for giving us the opportunity to serve you and we are looking forward to welcoming you soon again. Best Regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and very well located (Raohe night market is around the corner). Bar in the lobby is a nice touch. Very nice bathrooms, rain shower and toilets with bidet, 10/10. Not much storage space in the room and the rooms are rather small, but beds are comfortable!
Stayed 3 nights in Sep 2019
Response from Waterfront Hotel 松河璞旅團隊 on 23 Nov,2019
Dear guest , We are glad to read your lovely review and sincerely appreciate the time you spent sharing this on Expedia. Waterfront Hotel devotes to providing the most intimate service to every one of our guests, your feedback will share with our team. Thank you again for giving us the opportunity to serve you and we are looking forward to welcoming you soon again. Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Waterfront Hotel 松河璞旅團隊 on 15 Nov,2019
Dear guest , We are glad to read your lovely review and sincerely appreciate the time you spent sharing this on Expedia. Waterfront Hotel devotes to providing the most intimate service to every one of our guests, your feedback will share with our team. Thank you again for giving us the opportunity to serve you and we are looking forward to welcoming you soon again. Best Regards,

10/10 Excellent

Panda, Hong Kong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, near night market, 24 hours beer bar at hotel, this place is the best!
Stayed 2 nights in Oct 2019
Response from Waterfront Hotel 松河璞旅團隊 on 27 Oct,2019
Dear guest , We are glad to read your lovely review and sincerely appreciate the time you spent sharing this on Expedia. Waterfront Hotel devotes to providing the most intimate service to every one of our guests, your feedback will share with our team. Thank you again for giving us the opportunity to serve you and we are looking forward to welcoming you soon again. Best Regards,

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, cool staff
Stayed 3 nights in Oct 2019
Response from Waterfront Hotel松河璞旅團隊 on 17 Oct,2019
親愛的Kenneth , 我們很榮幸得到您給予10分的評論，且真誠地感謝您在Hotels.com上分享。 特別開心聽到您喜歡我們松河璞旅這個大家庭，房間設施及便利的位置。我們致力為所有的客人提供最好的服務和最好的房間，您的建議將激勵我們更加努力，我們期待在不久的將來與您相約在松河璞旅，再次感謝您的光臨。 敬祝 順心

8/10 Good

KAH LI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort with the room
Overall is good. Feel comfortable with the room with nice view. But, only one things is room sound insulation is not good, influence of the room next door. Will stay again for next business trip.
Stayed 2 nights in Sep 2019
Response from Waterfront Hotel Team on 30 Sept,2019
Dear KAH LI, Thank you very much for taking the time in describing your stay at our Waterfront Hotel Taipei. We are pleased to read that you had nice experiences at our hotel and that you enjoyed all the amenities offered from our hotel. We really love to welcome you soon again With best regards,

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2019
Response from 松河璞旅團隊 on 2 Oct,2019
親愛的旅客您好， 我們在評論看到您留下6分的負評，我們十分渴望得到您的意見，並懇請了解當日狀況，如蒙賜教，感激不盡。 此次的問題我們飯店非常重視，若我們有任何工作上的失誤給您帶來不便，向您鄭重地致以深切的歉意。 謝謝您，敬祝 順心。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Spacious and clean, a well designed interior. The staff are also very helpful
Stayed 3 nights in Aug 2019
Response from Waterfront Hotel Taipei on 6 Sept,2019
Dear guest, Thank you for taking the time to share your accommodation experience, and we are very delighted to hear that you enjoyed your stay with us. We will definitely keep on working for the best service, we are looking forward to welcoming you back. When you are ready to make your next reservation please call our hotel directly and our friendly guest service team will be more than happy to help. Thank you! Best Regards,

10/10 Excellent

Hi-Chia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Waterfront Hotel Taipei on 7 Aug,2019
Dear Hi-Chia, Thank you for the 5 stars rating on Expedia and the great compliments about our hotel . With your encouragement, all the Waterfront Hotel Taipei staff will surely keep on striving for the best service. Once again thank you for giving us the opportunity to serve you and we are looking forward to welcoming you back in a near future. Best Regards,

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
cleanlinedd
Stayed 3 nights in Jun 2019
Response from Waterfront Hotel Team on 23 Jun,2019
Dear guest, Thank you for letting us know, your feedback will help us improve. We are glad our Staff provided you the excellent service we are known for. Thank you for choosing Waterfront Hotel. If there is another suggest please let us know. Sincerely,

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Waterfront Hotel Taipei on 22 Jun,2019
Dear RENE, Thank you for the 5 stars rating on Expedia. We are pleased to hear that you enjoyed our benefits, room facilities and convenient location. With your encouragement, all the Waterfront Hotel Taipei staff will surely keep on striving for the best service. Once again thank you for giving us the opportunity to serve you and we are looking forward to welcoming you back in a near future. Best Regards,

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Waterfront Hotel松河璞旅團隊 on 8 Jun,2019
親愛的旅客， 感謝您給予我們五顆星的評分，及抽出您寶貴的時間與我們分享您的住宿體驗。很高興在您的住宿期間，我們能提供你好的服務及住宿品質，而您的言語激勵著我們努力爭取更好的服務，更能帶給每一位旅客難忘的回憶。 再次感謝您選擇松河璞旅為您在台北旅遊的家，我們所有松河璞旅的同仁都會一直在這裡期待著並歡迎您再度回來，謝謝！ 敬祝 順心

10/10 Excellent

Polly, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, it takes only 5 mins walk from MRT station. The balcony and view of the room is spectacular! I enjoy both the prettt crowded night market with good local food and the quiet river view.
Stayed 2 nights in May 2019
Response from Waterfront Hotel Taipei on 19 May,2019
Dear Polly, Your powerful comment would fuel all Waterfront Hotel Taipei staff's momentum to get better and better! This is highly appreciated, and it will help us in our daily commitment to providing the best service and accommodations to our guests. Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel - Highly Recommend
Great experience at this hotel. Very clean, cozy, and convenient. It is located about a 5 minute walk away from a subway, and only 1 minute from the Raohe Night Market (you will never be hungry). We took advantage of the bicycles for guest use free of charge and rode it along the river next door to the hotel. The shower is big and has great water pressure. Taiwanese Customer service in general is okay but not great (cultural differences); so keep this in mind and don't take it personally.
Stayed 3 nights in May 2019
Response from F/O MAX on 12 May,2019
Dear guest, Thank you for taking your time to share your accommodation experience, and we are very delighted to hear that you enjoyed your stay with us. We will definitely keep on working for the best service, we are looking forward to welcoming you back. When you are ready to make your next reservation please call our hotel directly and our friendly guest service team will be more than happy to help. Thank you! Best Regards, Waterfront Hotel Taipei

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
While not the easiest place to get to, the staff more than made up for it with their attention to service.
Stayed 5 nights in Apr 2019
Response from Waterfront Hotel Team on 7 May,2019
Dear Guest, Thank you so much for this fabulous feed back after your recent stay at our Waterfront Hotel. We are more than happy to hear that you enjoyed your stay with us. Looking forward to welcoming you soon again. Best regards, Waterfront Hotel Team

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are adequate facilities in the hotel and rooms are cleaned and well maintained. Hotel is well located near the mrt station and Raohe night market which anyone must visit for comfort food after a long day of trip.
Stayed 2 nights in Apr 2019
Response from Waterfront Hotel Team on 1 May,2019
Dear Nicholas, Thank you very much for taking the time in describing your stay at our Waterfront Hotel Taipei. We are pleased to read that you had nice experiences at our hotel and that you enjoyed all the amenities offered from our hotel. Thank you also for your hint regarding the breakfast. We really love to welcome you soon again With best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room is very clean. Amazing view. Very minimalist. Amenities were a superb.
Stayed 1 night in Apr 2019
Response from F/O MAX on 27 Apr,2019
Dear guest , Thank you so much for this fabulous feed back after your recent stay at our Waterfront Hotel. We are more than happy to hear that you enjoyed your stay with us. Looking forward to welcoming you soon again. Best regards, Waterfront Hotel Team

10/10 Excellent

LEE

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view was awesome, close to night market and mrt
Stayed 4 nights in Mar 2019
Response from FO MAX on 10 Mar,2019
Dear LEE, Thank you for taking your time to share your accommodation experience, and we are very delighted to hear that you enjoyed your stay with us. We will definitely keep on working for the best service, we are looking forward to welcoming you back. When you are ready to make your next reservation please call our hotel directly and our friendly guest service team will be more than happy to help. Thank you! Best Regards, Waterfront Hotel Taipei

8/10 Good

Liu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019
Response from 松河璞旅團隊 on 4 Apr,2019
Dear Liu , Thank you so much for this fabulous feed back after your recent stay at our Waterfront Hotel. We are more than happy to hear that you enjoyed your stay with us. Looking forward to welcoming you soon again. Best regards, Waterfront Hotel Team

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018
Response from F/O VIVI on 22 Jan,2019
Dear Johan Thank you very much for taking the time in describing your stay at our Waterfront Hotel Taipei. We are pleased to read that you had nice experiences at our hotel and that you enjoyed all the amenities offered from our hotel. Thank you also for your hint regarding the breakfast. We really love to welcome you soon again With best regards, Waterfront Hotel Team

8/10 Good

Kurt, Atlanta GA

Liked: Cleanliness, property conditions & facilities, room comfort
An overall great experience! Pros - best view I’ve ever had in a hotel - clean rooms - friendly, English speaking staff - great toiletries (soap, shampoo, etc) - fantastic location if you’re interested in visiting Raohe Night Market - 5 minute walk to the MRT Cons - due to the next mover of large windows and Taiwan’s extreme summer heat, the room was always slightly warmer than I wanted. A more powerful air conditioner would be helpful - the dryer in the laundry facility takes a long time to dry clothes
Stayed 4 nights in Jul 2018
Response from F/O MAX on 15 Jul,2018
Dear Kurt, Thank you for taking time to sharing your accommodation experience, and we are also delighted to hear that you enjoyed your stay with us. We will definitely keep on working for the best service, we are looking forward to welcoming you back. When you are ready to make your next reservation please call our hotel directly and one of our friendly Guest Service thank you! Best Regards, Waterfront Hotel Taipei

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2018
Response from FO ALLEN F. on 11 Dec,2018
感謝您入住我們的飯店。感謝您的意見反應！

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Spot for Couples
Good location with very polite staff. I really like the minimalist/industrial theme of the whole hotel. Enough space for 2 big luggage and spacious bathroom too!
Stayed 2 nights in May 2018
Response from FO Rosalie on 25 May,2018
Dear Veronica, Thank you for the 5 stars rating on Expedia and the great compliments about our hotel and staff. We are pleased to hear that you enjoyed our benefits, room facilities and convenient location. For your highly recommended, all of the Waterfront Hotel Taipei staff will definitely keep on working for the best service. Once again thank you for giving us the opportunity to serve you and we look forward to welcoming you back in a near future. Best Regards, Waterfront Hotel Taipei

8/10 Good

Apple, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and Clean
Room is small but manageable - Washing basin is in the room instead of the bathroom. Room is clean and tidy. The bed is comfortable. Location is near to Raohe Night Market.
Stayed 1 night in May 2018
Response from fo max on 23 May,2018
Dear Guest, We are glad to read your lovely review and we sincerely appreciate the time you took to share this on Expedia. Waterfront Hotel devotes to providing the most intimate service to every one of our guests, your feedback will share with our team. Thank you again for giving us the opportunity to serve you and we look forward to providing you with the best possible service in the near future. Best Regards, Waterfront Hotel Team

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No return for this hotel
We stayed in the Balcony river view room. The hotel is new so the condition is fine. The room is small. Only one chair in the room so you will either have to stand all the night until you have your shower or to seat on the bed with your dirty clothes on. The balcony is big but again there is no chairs to seat with to enjoy the river view. The sink is outside the toilet and placed on the only desk in the room. You will have to wash your face very carefully or You will get all your stuff on the desk wet. Also fewer rooms left for your stuff to be placed on the desk. Stupid to have sockets next to a sink. Didn't the hotel have the common sense that there is a chance to get electric shock if it gets splashed with water? The tv remote control is useless you will have to stand right in front of the TV to get it worked. Air condition was not enough in the room. Bed was so so. The only good thing about the room was the water pressure of the shower and the shower amenities given. The location is bad, no proper walk path for pedestrians cars are flying right next to you while you walking back to hotel. No taxi on the street the main entrance facing, can only call one from front desk. Walkable distance to metro station but not ideal in the summer season (10minutes) under the sun. I sweat like rain just walking from the hotel to metro. No mood for the rest of the sightseeing points for the day with your shirts wet and sticky.
Stayed 3 nights in May 2018
Response from FO Rosalie on 21 May,2018
Dear, Your powerful comment would be all Waterfront Hotel Taipei staff's momentum to getting better and better! This will be highly appreciated and will help us in our daily commitment to provide the best service and accommodations to our guests. Best Regards, Waterfront Hotel Taipei

10/10 Excellent

Shu Qi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Near raohe night market
Response from FO ALLEN on 2 Apr,2018
Thank you for choosing Waterfront Hotel Taipei as your accommodation in Taipei and taking your valuable time to share your experience with us. It is our pleasure to know that you had a great time at our hotel and your compliments will be shared with our team to recognize their efforts. Thank you again for staying with us. We all look forward to seeing you soon in the near future. Best wishes to you and your family. Best Regards, Waterfront Hotel Taipei

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from Waterfront Hotel松河璞旅團隊 on 6 Feb,2018
Hello, At first, thank you for staying with us. Your comment has become staff's momentum to their daily works. We Waterfront Hotel teams glad that you had a excellent experiment here. Hope to see you in a close future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nicely furnished room, friendly and helpful staff
Stayed 2 nights in Jan 2018
Response from Henry on 19 Jan,2018
We are pleased to hear that you enjoyed our benefits, room facilities and convenient location. For your highly recommended, all of the Waterfront Hotel staff will definitely keep on working for the best service.We will definitely keep on working for the best service, we are looking forward to welcoming you back.

8/10 Good

Pern, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, just behind Rahoe Night Market
Convenient, close to subway and night market. Good view overlooking Rainbow bridge and Keelung River.
Stayed 2 nights in Dec 2017
Response from Sandra on 3 Jan,2018
Dear Pern, We are glad to read your lovely review and we sincerely appreciate the time you took to share this on Booking. Waterfront Hotel devotes to providing the most intimate service to every one of our guests, your feedback will share with our team. Waterfront Hotel Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Dear , We are glad to read your lovely review and we sincerely appreciate the time you took to share this on Booking. Waterfront Hotel devotes to providing the most intimate service to every one of our guests, your feedback will share with our team. Thank you again for giving us the opportunity to serve you and we look forward to providing you with the best possible service in the near future. Best Regards, Waterfront Hotel Team

10/10 Excellent

Li, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb stay and experience!
A great location that is close to Raohe night market as well as the proximity to metro, bus and train station. Room is extremely new, clean and comfortable while the ground level provides free coffee and tea! Room has a great selection of amenities(bath foam/shampoo). Great place to stay and will come back if given a choice
Stayed 8 nights in Dec 2017
Response from Sandra on 3 Jan,2018
Dear Li, We are glad to read your lovely review and we sincerely appreciate the time you took to share this on Booking. Waterfront Hotel devotes to providing the most intimate service to every one of our guests, your feedback will share with our team. Thank you again for giving us the opportunity to serve you and we look forward to providing you with the best possible service in the near future. Best Regards, Waterfront Hotel Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
Staff helpfulness was outstanding extremely polite. Called taxi arrived within 6 mins.
Stayed 2 nights in Nov 2017
Response from Tina on 9 Dec,2017
Dear guest, Your powerful comment would be all Waterfront Hotel Taipei staff's momentum to getting better and better! This will be highly appreciated and will help us in our daily commitment to provide the best service and accommodations to our guests. Best Regards, Waterfront Hotel Taipei

10/10 Excellent

Wing Ting

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
浴室比較大 房間不太大 工業風感覺很年輕 望河邊位視野廣闊 不能打開窗 但樓層較矮 路人在路邊可以輕易抬頭望望房間 還互相對望 近河邊所以較潮濕 房內都添置了抽濕機 但窗口還是起水珠 晚上還是有很多車聲 難入睡者會較辛苦

8/10 Good

ka fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
可以由台北車站轉搭火車到松山火車站，checkin很方便。
Stayed 4 nights in Dec 2023
Response from Waterfront Hotel on 2 Jan,2024
您好 感謝您選擇松河璞旅做為台北旅遊的居所! 很開心您滿意本次住宿，歡迎下次再來玩哦

6/10 Okay

CHAM

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Dec 2023
Response from Waterfront Hotel on 26 Dec,2023
Hello! Thank you for choosing Waterfront Hotel for your stay in Taipei! We hope you had a great time here! If there is something you think we could improve on, feel free to tell us! We are always open for suggestions! Hope you have a nice day and see you soon