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Candeo Hotels Uenokoen

4.0 star property
Hotel with a restaurant, near Sensoji Temple

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Photo gallery for Candeo Hotels Uenokoen

View from property
1 bedroom, desk, blackout curtains, soundproofing
Lobby
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Triple Room, 3 Single Beds, Non Smoking

1 bedroom, desk, blackout curtains, soundproofing

Triple Room, 3 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • 19 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

1 bedroom, desk, blackout curtains, soundproofing

Standard Twin Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Non Smoking

1 bedroom, desk, blackout curtains, soundproofing

Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Compact Single Room, Non Smoking (Single Use)

1 bedroom, desk, blackout curtains, soundproofing

Compact Single Room, Non Smoking (Single Use)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Queen Room, Non Smoking

1 bedroom, desk, blackout curtains, soundproofing

Queen Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Hollywood Twin Room, 2 Single Beds, Non Smoking

1 bedroom, desk, blackout curtains, soundproofing

Hollywood Twin Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds, Non Smoking

1 bedroom, desk, blackout curtains, soundproofing

Superior Twin Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Run of House, Non Smoking (Assign at Check-in)

1 bedroom, desk, blackout curtains, soundproofing

Run of House, Non Smoking (Assign at Check-in)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed

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About the area

Map
1-2-13 Negishi, Taito-ku, Tokyo, Tokyo-to, 110-0003

What's nearby

  • Ueno Park - 11 min walk - 0.9 km
  • Ueno Zoo - 14 min walk - 1.2 km
  • Sensoji Temple - 2 min drive - 2.0 km
  • Tokyo Skytree - 4 min drive - 4.0 km
  • Tokyo Dome - 5 min drive - 4.4 km

Getting around

  • Uguisudani Station - 3 min walk
  • Iriya Station - 5 min walk
  • Tokyo (NRT-Narita Intl.) - 66 min drive

Restaurants

  • ‪中華食堂日高屋鶯谷店 - ‬1 min walk
  • ‪焼肉鶯谷園 - ‬1 min walk
  • ‪横浜家系ラーメン 鶯家 - ‬1 min walk
  • ‪5感 - ‬2 min walk
  • ‪ほるもんスタジアム鶯谷店 - ‬1 min walk

About this property

Candeo Hotels Uenokoen

Upscale hotel near Ueno Park
Close to Ueno Zoo, Candeo Hotels Uenokoen provides amenities, such as dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
  • A vending machine, a 24-hour front desk and a banquet hall
  • A lift and multilingual staff
  • Guest reviews give good marks for the overall condition
Room features
All 268 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Bathrooms with bidets and shower/bath combinations
  • 32-inch LCD TVs with premium channels
  • Fridges, electric kettles and heating

Languages

English, Japanese, Korean

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 3,000 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 1,650 for adults and JPY 1,430 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1650 for adults and from JPY 1430 for children
  • Self-parking fee: JPY 3000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candeo Hotels
Candeo Hotels Uenokoen
Candeo Uenokoen
Candeo Hotels Uenokoen Hotel Taito
Candeo Hotels Uenokoen Tokyo, Japan
Candeo Hotels Uenokoen Hotel Tokyo
Candeo Hotels Uenokoen Hotel
Candeo Hotels Uenokoen Tokyo
Candeo Hotels Uenokoen Hotel
Candeo Hotels Uenokoen Tokyo
Candeo Hotels Uenokoen Hotel Tokyo

Frequently asked questions

Is Candeo Hotels Uenokoen pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Candeo Hotels Uenokoen?

Self-parking is available for JPY 3000 per night. Limited spots are available.

What time is check-in at Candeo Hotels Uenokoen?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Candeo Hotels Uenokoen?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Candeo Hotels Uenokoen located?

Located in Taito, this hotel is within a 15-minute walk of Nippori Textile Town, Ueno Park and Ueno Zoo. Sensoji Temple and Tokyo Skytree are also within 3 miles (5 km). Uguisudani Station is only a 3-minute walk and Iriya Station is 5 minutes.

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Candeo Hotels Uenokoen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 267 out of 1000 reviews
Rating 8 - Good. 467 out of 1000 reviews
Rating 6 - Okay. 186 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will go here again
Stayed 3 nights in Feb 2025

8/10 Good

Deepak

Liked: Cleanliness, property conditions & facilities
Old property but good for short stay..no usb socket but provide free universal adaptor. Most amenities need to collect from reception. Very near to uguisuidani and many love hotels..used for one night and for 8000 inr or 90 usd was good. Clean and has vending machines inside.
Stayed 1 night in May 2025

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel in a great location.
Stayed 3 nights in Sep 2024

6/10 Okay

Chae

Liked: Cleanliness, property conditions & facilities

Nice Hotel

A comfortable stay in Tokyo.
Stayed 2 nights in Dec 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Candeo was great and clean and very spacious. The only down side is, they provide free coffee only at night. So at night time, we go down to get coffee for the next day. It also has restaurants all around, but they are not great and just okay. The best food is probably at family mart.
Stayed 4 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time!
Stayed 1 night in Sep 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2025

10/10 Excellent

tracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location coming from Narita airport and great location to train stations. Room was a bit dated with no wi-fi, but overall a great hotel that I would stay at again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jimmy Ewe Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located nearby train station and lotsa food choices nearby
Stayed 3 nights in Sep 2023

8/10 Good

Phong

Liked: Cleanliness, staff & service
Nice place
Stayed 1 night in May 2023

10/10 Excellent

Chi Ho Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 12 nights in Jul 2023

8/10 Good

Daisuke

Liked: Amenities
Elevator in the morning is very busy. Other than that great!
Stayed 1 night in Oct 2024

10/10 Excellent

D S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location, good value

Very convenient for a short stay in Tokyo. Close (~200m) to Uguisudani Station on Yamanote line which is only one stop from Nippori (for Skyliner to/from Narita Airport) and Ueno stations.
Stayed 2 nights in May 2023

6/10 Okay

Fong

Liked: Staff & service
The room was a bit small and dirty. There lots of food area the hotel.
Stayed 2 nights in Jun 2023

10/10 Excellent

CHI HIN

Liked: Cleanliness, staff & service, property conditions & facilities
Nice service
Stayed 3 nights in Jun 2023

8/10 Good

Lo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All is good but it would be better if the WiFi have improved works
Stayed 1 night in Jan 2024

6/10 Okay

MIGUEL

Disliked: Staff & service, property conditions & facilities
It was listed as a 4 star hotel, may be a two star
Stayed 2 nights in May 2023

8/10 Good

Yoshiki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2023

10/10 Excellent

Aron

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good night sleep and enjoyable stay at this property. Rooms are clean and quiet, althoug a bit older and quite small. Which is to be expected in Tokyo. Do not be swayed by the location or the presence of love hotels in the area. These are reputable esablishments. There are many great hidden dining gems in the area. The supermarket below has a fantastic selection of alcohol at great prices.

2/10 Terrible

THAO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a very outdated hotel, definitely not 4 stars, dirty marks everywhere on walls, stink bathroom. Would never come back here
Stayed 4 nights in Jun 2023

8/10 Good

Mark

Liked: Staff & service, amenities, property conditions & facilities
After checking out, I realized I had left a necklace behind. The staff retrieved it for me and I recovered it. Outstanding! Thank you! The facilities are standard, but the location is down-market and a considerable walk from Ueno itself.
Stayed 16 nights in Apr 2023

4/10 Poor

Flordeliza

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty average

Not the best stay, pretty average including reception, the room and the food. The reception staff are unfriendly and did not make me feel welcome. They contunued to chat amongs rhemselves and just pointed to me what i needed.
Stayed 4 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Touching kindness.

I left a very important and expensive part in the hotel and checked out. I realized it only after 3 weeks, and I contacted the hotel urgently. The hotel kept my luggage safely, and very kindly sent the items by courier. The cleanliness of the accommodation was also very good, and there was a coin-operated laundry machine, so it was great for long-term stays. I plan to go there again the next time I travel to Tokyo.
Stayed 4 nights in Jun 2023

2/10 Terrible

Louise

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Properly didn't feel safe. Overpriced for what it was, not of typical standard for Candeo hotels. Cheap, tacky, outdated rooms akin to 1060s. Everything was dirty but plastic. Bathroom was strange - elevated above room, small, and leaked. Visibly dirty. Hotel was unconcerned when we raised issues. Clearly have enough demand for it not to matter, perhaps? Really wasted out money staying here. Near a tube line, but far enough out that when combined with travel costs we definitely didn't save anything.
Stayed 2 nights in Jun 2023

10/10 Excellent

Cesar

Stayed 2 nights in May 2025