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Overview of Cerulean Tower Tokyu Hotel

Photo gallery

2 bars/lounges
Room service โ€“ dining
Premium bedding, down duvet, minibar, in-room safe
Premium bedding, down duvet, minibar, in-room safe
Premium bedding, down duvet, minibar, in-room safe

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationCerulean Tower2 min walk
    Popular LocationShibuya Crossing6 min walk
    Popular LocationShibuya Hikarie7 min walk
    AirportTokyo (HND-Haneda)33 min drive

Choose dates to view prices

  • Executive Suite, Non Smoking

    Room amenities

    • 74 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite, Non Smoking
  • Twin Room, Smoking, Corner

    Room amenities

    • 49 sq m
    • City view
    • Sleeps 3
    • 2 Large Single Beds
    More detailsTwin Room, Smoking, Corner
  • Deluxe Twin Room, Non Smoking

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 4
    • 2 Large Single Beds
    More detailsDeluxe Twin Room, Non Smoking
  • Superior Twin Smoking

    4.2/5 guest room rating

    Room amenities

    • 37 sq m
    • City view
    • Sleeps 3
    • 2 Large Single Beds
    More detailsSuperior Twin Smoking
  • Executive Superior King Non-Smoking

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Superior King Non-Smoking
  • Executive King Non-Smoking

    4.8/5 guest room rating

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive King Non-Smoking
  • Executive Deluxe Twin , Non Smoking

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 2
    • 2 Large Single Beds
    More detailsExecutive Deluxe Twin , Non Smoking
  • Deluxe King Non-Smoking

    4.9/5 guest room rating

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe King Non-Smoking
  • Executive Twin Non-Smoking

    4.8/5 guest room rating

    Room amenities

    • 37 sq m
    • City view
    • Sleeps 3
    • 2 Large Single Beds
    More detailsExecutive Twin Non-Smoking
  • Executive Corner Twin, Non Smoking

    Room amenities

    • 49 sq m
    • City view
    • Sleeps 2
    • 2 Large Single Beds
    More detailsExecutive Corner Twin, Non Smoking
  • Corner King, Smoking

    Room amenities

    • 49 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsCorner King, Smoking
  • Superior Twin Non-Smoking

    4.8/5 guest room rating

    Room amenities

    • 37 sq m
    • City view
    • Sleeps 5
    • 2 Large Single Beds
    More detailsSuperior Twin Non-Smoking
  • Executive Deluxe King, Non Smoking

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Deluxe King, Non Smoking
  • Junior Suite Non-Smoking

    Room amenities

    • 59.9 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite Non-Smoking
  • King Non-Smoking

    4.7/5 guest room rating

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsKing Non-Smoking
  • Double Room, Smoking

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room, Smoking
  • Twin Room, Non Smoking, Corner

    Room amenities

    • 49 sq m
    • City view
    • Sleeps 5
    • 2 Large Single Beds
    More detailsTwin Room, Non Smoking, Corner
  • Double Room, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room, Non Smoking
  • Corner King Non-Smoking

    Room amenities

    • 49 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsCorner King Non-Smoking
  • Executive Corner King Non-Smoking

    Room amenities

    • 49 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Corner King Non-Smoking
  • Superior King, Smoking

    Room amenities

    • 37 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior King, Smoking
  • King Smoking

    4.9/5 guest room rating

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsKing Smoking
  • Deluxe King, Smoking

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe King, Smoking
  • Executive Double Room, Non Smoking

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsExecutive Double Room, Non Smoking
  • Superior King Non-Smoking

    4.9/5 guest room rating

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsSuperior King Non-Smoking
  • Family Room (Adjoining Room)

    Room amenities

    • 75 sq m
    • City view
    • Sleeps 8
    • 1 King Bed OR 2 Large Single Beds
    More detailsFamily Room (Adjoining Room)
  • Japanese Suite Non-Smoking

    Room amenities

    • 59.9 sq m
    • Sleeps 4
    • 2 Large Single Beds OR 1 King Bed
    More detailsJapanese Suite Non-Smoking
  • Corner Suite Non-smoking

    Room amenities

    • 85.3 sq m
    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsCorner Suite Non-smoking

About this area

Tokyo

Located in Tokyo's Shibuya neighbourhood, Cerulean Tower Tokyu Hotel is in the city centre and near a metro station. Shibuya Crossing and Tokyo Tower are notable landmarks, and travellers looking to shop may want to visit Toyosu Market. Looking to enjoy an event or a match? See what's going on at Tokyo National Olympic Stadium or Tokyo Dome. Guests love the hotel's central location.
Visit our Tokyo travel guide
Popular Location

What's nearby

  • Cerulean Tower - 2 min walk
  • Shibuya Crossing - 6 min walk
  • Shibuya Hikarie - 7 min walk
  • NHK Hall - 16 min walk
  • Yoyogi National Gymnasium - 18 min walk

Getting around

  • Shibuya Station - 4 min walk
  • Shinsen Station - 8 min walk
  • AirportTokyo (HND-Haneda) - 33 min drive

About this property

Cerulean Tower Tokyu Hotel

Luxury Tokyo hotel in Shibuya, walk to Shibuya Crossing
6 restaurants, a full-service spa and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/cafรฉ are on-site. All 408 rooms offer free WiFi and free wired Internet, TVs with cable channels, and comforts such as premium bedding and pillow menus. Guests will also find 24-hour room service, fridges and minibars.
Cerulean Tower Tokyu Hotel offers 408 forms of accommodation with minibars and a safe. Beds feature down comforters and premium bedding. A pillow menu is available. Cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries and toilets with an electronic bidet.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or spa tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Cerulean Tower Fitness Fitness Club & Spa. Services include facials and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open selected days.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 3300 per night)
  • On-site parking is wheelchair accessible
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7 AMโ€“10 AM: JPY 3993-3993 for adults and JPY 1996-3993 for children
  • 6 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Swimming pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Corner/local shop
  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • 24-hour business centre
  • 1 meeting room
  • Computer station
  • Conference space (108 square feet)

Spa

  • Body treatments
  • Facials
  • Sauna
  • Spa open selected days
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Electronic bidet
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

See similar properties

Policies

Check-in

Check-in from 2 PM - 1:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this propertyโ€™s food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this propertyโ€™s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between JPY 3993 and JPY 3993 for adults, and JPY 1996 and JPY 3993 for children (approximately)
  • Self-parking fee: JPY 3300 per night
  • Facilities fee: JPY 2200 per person and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests under 13 years of age are not allowed in the Executive Salon.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or spa tub

Property is also known as

Cerulean Hotel
Cerulean Hotel Tokyu
Cerulean Tokyu Tower
Cerulean Tower Hotel
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Tokyo
Hotel Cerulean
Tokyu Cerulean Tower Hotel
Cerulean Tower Tokyu Hotel Shibuya, Tokyo
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Hotel Hotel Tokyo

Frequently asked questions

Can I cancel my reservation for free at Cerulean Tower Tokyu Hotel and receive a full refund?
Yes, Cerulean Tower Tokyu Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Cerulean Tower Tokyu Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Cerulean Tower Tokyu Hotel?
As of 5 Dec,2020, prices found for a 1-night stay for 2 adults at Cerulean Tower Tokyu Hotel on 6 Dec,2020 start from SG$497, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Cerulean Tower Tokyu Hotel have a pool?
Yes, this property has a pool.
Is Cerulean Tower Tokyu Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Cerulean Tower Tokyu Hotel?
Self-parking is available for JPY 3300 per night.
What time is check-in at Cerulean Tower Tokyu Hotel?
Check-in is from 2 PM - 1:00 AM.
What time is check-out at Cerulean Tower Tokyu Hotel?
Checkout is at noon.
Does Cerulean Tower Tokyu Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Cerulean Tower Tokyu Hotel located?
Located in Shibuya, this luxury hotel is 0.3 mi (0.5 km) from Shibuya Crossing, and within 3 mi (5 km) of Tokyo National Olympic Stadium and Tokyo Tower. Tokyo Imperial Palace and Tokyo Dome are also within 9 mi (15 km). Shibuya Station is only a 4-minute walk and Shinsen Station is 8 minutes.
4.7
Exceptional
5 - Excellent
1,007
4 - Good
252
3 - Okay
43
2 - Poor
21
1 - Terrible
7

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4/5 Good

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, established Japanese branded 5* Hotel
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerulean Tower provided a wonderful stay for 2 nights. The staff go above and beyond to unseen levels of exceeding guest expectations. They trigger automatic door sensors as you walk up so you don't have to wait for them to open. They press the elevator button and hold the door for you so you don't have to wait for the elevator to arrive. They upgraded our room and gave us free access to the health club (gym & pool) because of my Expedia gold membership. They even left us an exquisitely wrapped and very tasty box of Japanese desserts as a gift. Location was perfect. The room was huge with a bathtub overlooking the city. 7-Eleven on the ground floor for convenience and many restaurants to choose from inside the hotel. It did cost a little more than comparable hotels during the same days but it was worth it and the value was undeniable.
Stayed 2 nights in Mar 2020

3/5 Okay

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Never return
Pre-booked an Exec Lounge room, but Coved-19 meant the lounge was closed - and no buffet service including breakfast. No offer of a refund, and an actual service provision that was very poor. Mean breakfast options for example. Surprising to feel so poorly treated when they desperately needed business. We will never return.
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything just perfect. Early check in,upgraded room with beautiful view. Stud very helpful.
Stayed 3 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
One hell of a view!
Not too far from JR Shibuya, family mart and 7-eleven within walking distance, convenient airport transfers too. Honored Hotels.com Gold VIP status with complimentary upgrade + free usage of the gym which was nice. Room was very clean and luxurious but pillows could have been better. For the price of the suite, I would have half-expected a pillow menu? That being said, this hotel has one hell of a view! No need to pay extra just to go up to Shibuya Sky ;)
Stayed 2 nights in Mar 2020

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