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Hotel East 21 Tokyo

4.0 star property
Hotel with 4 restaurants, near Kiyosumi Garden

Choose dates to view prices

Photo gallery for Hotel East 21 Tokyo

Seasonal outdoor pool
Lounge
Down duvets, desk, blackout curtains, iron/ironing board
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available
The current price is S$139
7 Jul - 8 Jul

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About the area

Map
6-3-3 Toyo, Koto-ku, Tokyo, Tokyo-to, 135-0016

What's nearby

  • Tokyo Skytree - 5 min drive - 4.5 km
  • Sensoji Temple - 6 min drive - 5.5 km
  • KidZania Tokyo - 8 min drive - 4.4 km
  • Tokyo Dome - 8 min drive - 8.7 km
  • Tokyo Disneyland® - 10 min drive - 9.7 km

Getting around

  • Kinshicho Station - 3 min drive
  • Toyocho Station - 7 min walk
  • Tokyo (HND-Haneda) - 27 min drive

Restaurants

  • ‪サイゼリヤ - ‬1 min walk
  • ‪はなまるうどん - ‬1 min walk
  • ‪カクテルラウンジ パノラマ - ‬2 min walk
  • ‪すき家 - ‬5 min walk
  • ‪ゆで太郎東陽5丁目店 - ‬4 min walk

About this property

Hotel East 21 Tokyo

Upscale hotel near KidZania Tokyo
Located close to Kiyosumi Garden and Tokyo Skytree, Hotel East 21 Tokyo provides shopping on-site, a coffee shop/cafe and laundry facilities. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and French cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Cooked-to-order breakfast (surcharge), free train station drop-off and self-parking (surcharge)
  • Free newspapers, a porter/bellboy and concierge services
  • A 24-hour front desk, a banquet hall and a front desk safe
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 394 rooms feature comforts such as air conditioning, in addition to amenities such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • Fridges, electric kettles and daily housekeeping

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:00 AM to 4:00 PM at scheduled times
  • Free train station drop-off shuttle from 7:00 AM to noon
  • Train station shuttle at scheduled times
  • Parking on site (JPY 1,500 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,630 for adults and JPY 1,500 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Brasserie Harmony
  • Kiba Teppanyaki
  • Sazanka
  • Toen
  • Un Bakery Shop

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 21 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Children ages 0-3 are not permitted in the seasonal outdoor pool. Children ages 0-16 are not permitted in the pool from 5-9 PM.
This property offers airport shuttle pickup and drop off service from Haneda and Narita Airport.
Check-in times vary by room type. Guests booked in room types indicating 9 PM check-in should arrive at that time.
Children under 3 years old are not permitted in the seasonal outdoor garden pool.
Meals are not included in the room rate for children ages 6 and younger included in the reservation.
Pool hours are 10 AM-9 PM July 15-31. The pool is closed 4-5 PM daily for maintenance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately JPY 3630 for adults and from JPY 1500 for children
  • Airport shuttle fee: JPY 1200 per person (one-way)
  • Airport shuttle fee per child: JPY 600 (one-way), (from 6 to 12 years old)
  • Self-parking fee: JPY 1500 per night (in/out privileges)
  • Pool fee: JPY 9000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Health club facilities (pool, fitness center, sauna, spa tub) are available only to members (surcharge). Guests who wish to access these facilities must pay an initial health club member fee as well as the yearly membership fee. Non-members are not permitted to use the health club facilities.

We should mention

The seasonal pool will be open from July to September
Pool access available from noon to 9:00 PM
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

East 21 Tokyo
Hotel East 21 Tokyo
Tokyo East 21
Tokyo East 21 Hotel
Hotel East 21
East 21 Tokyo Koto
East 21 Tokyo Hotel
Hotel East 21 Tokyo Japan
Hotel East 21 Tokyo Hotel
Hotel East 21 Tokyo Tokyo
Hotel East 21 Tokyo Hotel Tokyo

Frequently asked questions

Does Hotel East 21 Tokyo have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from noon to 9:00 PM.

How much does it cost to stay at Hotel East 21 Tokyo?

As of 6 Jul, 2025, prices found for a 1-night stay for 2 adults at Hotel East 21 Tokyo on 7 Jul, 2025 start from S$139.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel East 21 Tokyo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel East 21 Tokyo?

Self-parking is available for JPY 1500 per night.

What time is check-in at Hotel East 21 Tokyo?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hotel East 21 Tokyo?

Checkout is at 11 AM.

Does Hotel East 21 Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM-4:00 PM at scheduled times. A fee of JPY 1200 per person applies.

Where is Hotel East 21 Tokyo located?

Located in Koto, this hotel is within 3 mi (5 km) of Kiyosumi Garden, KidZania Tokyo and Tokyo Skytree. Sensoji Temple and Tokyo Imperial Palace are also within 6 mi (10 km). Toyocho Station is 7 minutes by foot and Kiba Station is 14 minutes.

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Hotel East 21 Tokyo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 1004 reviews
Rating 8 - Good. 276 out of 1004 reviews
Rating 6 - Okay. 75 out of 1004 reviews
Rating 4 - Poor. 25 out of 1004 reviews
Rating 2 - Terrible. 9 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Extremely nice ho
Stayed 13 nights in May 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
it is a great hotel with great staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 3 nights in Apr 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness, amenities, property conditions & facilities
Was a little out of the way, but there were plenty of food options around ! The staff was friendly
Stayed 3 nights in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Nice spacious rooms. Quiet location. Free bus service to and from Disney.
Stayed 2 nights in May 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and nearby laundry mat
Stayed 5 nights in Apr 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely staff, food & drinks brilliant quality and all round a great hotel, thank you
Stayed 2 nights in Apr 2025

2/10 Terrible

kamila

Liked: Cleanliness
Disliked: Amenities
Expedia should inform there guest that the swimming pool charges guest 20,000 yen per person from 1pm to 5pm only. What a rip off. Expedia should be aware of this and but on their website that a surcharge to use pool applies.
Stayed 3 nights in Jun 2025

10/10 Excellent

Yukari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is a bit old but the room is spacious, staff super helpful, and coffee shop, restaurant and grocery store are right downstairs. Really enjoyed our stay there and I’d definitely come back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is great. Many restaurants and Family Marts close by. Subway 7 minutes walking.
Stayed 6 nights in Apr 2025

10/10 Excellent

Gabriela R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service
Stayed 21 nights in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
I had a fantastic stay at Hotel East 21. Would definitely stay here again.
Stayed 8 nights in Jan 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet and conveniently located.
Stayed 4 nights in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful facility
Stayed 3 nights in Mar 2025

10/10 Excellent

suya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel occupied big area!
Stayed 1 night in Dec 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, we had an issue with the iron board not being clean and it stained our clothes unfortunately, but that was our only complaint.
Stayed 2 nights in Apr 2025

8/10 Good

Jose luis

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was a good stay. Pool was closed for families. Has a pool in 4th floor that is 18 and over only. Buffet is not good at all we tried breakfast and dinner. Dinner had very limited choices, menu said sushi literally it was 6 pieces for everyone there. Tempura was not good. And pricing was around $80 per person. Not worth it at all.
Stayed 5 nights in Apr 2025

10/10 Excellent

christopher vincent

Liked: Amenities
Loved every second of our stay thank you
Stayed 9 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very helpful & friendly staff 😀👍👍👍 Thank you very much
Stayed 7 nights in Nov 2024

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at 18th floor, I saw a beautiful night view with Skytree! It was a comfortable room. There is a good restaurant too. I want go there again!
Stayed 1 night in Jan 2025

8/10 Good

Diana Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is amazing and beautiful, but the
Stayed 14 nights in Jan 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really clean and quiet place that was very accessible. The staff were mostly welcoming, however I found at times that it felt like I was not wanted as a foreigner. Other than that, it was an amazing hotel with great service!
Stayed 2 nights in Feb 2025

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel! Staff very accommodating!
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah Sin Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minutes walking from subway station
Stayed 7 nights in Feb 2025