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Hotel New Otani Tokyo The Main

4.5 star property
Luxury hotel with 20 restaurants and bars/lounges

Choose dates to view prices

Hotel New Otani Tokyo The Main offers a serene oasis in bustling Tokyo. Enjoy treatments at THE GOLDEN SPA NEW OTANI or wander the Japanese garden. Three coffee shops, on-site shopping, and free public WiFi enhance your stay near Tokyo Imperial Palace.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Room service
The current price is S$449
11 Dec - 12 Dec

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for The Main Deluxe King, Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Deluxe King, Non Smoking

8.8 out of 10
Excellent
(8 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Deluxe Twin, Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Standard King, Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Standard King, Non Smoking

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Twin, Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Standard Twin, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Quality Double Non-smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Quality Double Non-smoking

8.4 out of 10
Very good
(21 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 26 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for The Main Quality Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

1 bedroom, down duvets, in-room safe, individually furnished

The Main Quality Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 26 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Separate bedroom
Down duvet
Shower/bath combination
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Deluxe Triple Room, Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Separate bedroom
Down duvet
Day bed
  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds

View all photos for The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

9.8 out of 10
Exceptional
(15 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 26 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for The Main Standard Twin, Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Standard Twin, Smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Separate bedroom
Down duvet
Shower/bath combination
  • 36 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

View from room

The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Deluxe Twin Room, Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Deluxe Twin Room, Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for The Main Junior Suite double, Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Junior Suite double, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Separate bedroom
Down duvet
Shower/bath combination
  • 71 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

1 bedroom, down duvets, in-room safe, individually furnished

The Main Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

1 bedroom, down duvets, in-room safe, individually furnished

The Main Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Deluxe Double Room (Bathroom With A Washing Area) Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Deluxe Double Room (Bathroom With A Washing Area) Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Deluxe Twin Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Deluxe Twin Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Separate bedroom
Down duvet
Day bed
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for The Main Deluxe Double Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Deluxe Double Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Separate bedroom
Down duvet
Day bed
  • Sleeps 5
  • 1 King Bed

View all photos for The Main Deluxe Twin Room (Bathroom With A Washing Area) Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Deluxe Twin Room (Bathroom With A Washing Area) Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe King Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

Deluxe King Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

Deluxe Twin Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Standard Double, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

1 bedroom, down duvets, in-room safe, individually furnished

The Main Standard Double, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Twin, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

1 bedroom, down duvets, in-room safe, individually furnished

The Main Standard Twin, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Standard Twin, Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Standard Twin, Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the area

Map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo The Main, Tokyo, 102-8578

What's nearby

  • Hotel New Otani Tokyo - 1 min walk - 0.0 km
  • Akasaka Palace - 6 min walk - 0.5 km
  • Hie Shrine - 11 min walk - 0.9 km
  • Tokyo Imperial Palace - 16 min walk - 1.4 km
  • Tokyo Midtown - 3 min drive - 1.4 km

Getting around

  • Yotsuya Station - 12 min walk
  • Fukuma Station - 12 min walk
  • Tokyo (NRT-Narita Intl.) - 77 min drive

Restaurants

  • ‪BASE11 - ‬11 min walk
  • ‪All-Day Dining OASIS GARDEN - ‬12 min walk
  • ‪SATSUKI - ‬4 min walk
  • ‪フレッシュネスバーガー - ‬11 min walk
  • ‪GARB CENTRAL - ‬12 min walk

About this property

Hotel New Otani Tokyo The Main

Luxury hotel near Tokyo Imperial Palace
A corner/local shop, shopping on-site and 3 coffee shops/cafes are just a few of the amenities provided at Hotel New Otani Tokyo The Main. Treat yourself to spa services, such as a body treatment or a facial. Be sure to enjoy a meal at any of the 20 on-site restaurants. In addition to a Japanese garden and a hair salon, guests can connect to free WiFi in public areas.
Additional perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • A lift, luggage storage and a computer station
  • Guest reviews say great things about the helpful staff and location
Room features
All 554 individually furnished rooms feature comforts such as air conditioning and bathrobes, as well as amenities such as free Internet and safes. Guest reviews speak positively of the cleanliness, size rooms at the property.
Extra conveniences in all rooms include:
  • Deep-soaking baths, free toiletries and hairdryers
  • 32-inch HDTVs with digital channels
  • Fridges, children's slippers and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:30 AM to 7:00 PM
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,680 to 8,855 for adults and JPY 3,220 to 5,175 for children
  • 20 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 269 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1964
  • Designated smoking areas
  • Rooftop garden
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 4-5 years old, and can be requested on-site for the listed child breakfast fee.

Renovations and closures

The following facilities or services will be unavailable from January 12 2026 to January 13 2026 (dates subject to change):
  • Breakfast
  • Spa/Beauty services
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool.
Extra beds are not available for children age 3 and younger.

We should mention

The seasonal pool will be open from 11 July to 07 September
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani
Hotel New Otani Tokyo
Hotel Tokyo New Otani
New Hotel Otani Tokyo
New Otani
New Otani Hotel Tokyo
New Otani Tokyo
Otani Tokyo Hotel
Tokyo New Otani
Tokyo New Otani Hotel
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Tokyo Garden Hotel
Hotel New Otani Tokyo Main
Hotel New Otani Main
New Otani Tokyo Main
New Otani Main
New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel
Hotel New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel Tokyo

Frequently asked questions

Does Hotel New Otani Tokyo The Main have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool will be unavailable from January 12 2026 until January 13 2026 (dates subject to change).

How much does it cost to stay at Hotel New Otani Tokyo The Main?

As of 18 Nov, 2025, prices found for a 1-night stay for 2 adults at Hotel New Otani Tokyo The Main on 11 Dec, 2025 start from S$448.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel New Otani Tokyo The Main pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel New Otani Tokyo The Main?

Self-parking is free at this property.

What time is check-in at Hotel New Otani Tokyo The Main?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel New Otani Tokyo The Main?

Checkout is at noon.

Does Hotel New Otani Tokyo The Main provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 3600 per person applies.

Where is Hotel New Otani Tokyo The Main located?

Located in Chiyoda, this luxury hotel is within 1 mile (2 km) of Hotel New Otani Tokyo and Tokyo Imperial Palace. Tokyo Tower and Tokyo Dome are also within 3 miles (5 km). Fukuma Station is 12 minutes by foot and Kojimachi Station is 12 minutes.

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Reviews

Hotel New Otani Tokyo The Main Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 858 out of 1138 reviews
Rating 8 - Good. 175 out of 1138 reviews
Rating 6 - Okay. 52 out of 1138 reviews
Rating 4 - Poor. 27 out of 1138 reviews
Rating 2 - Terrible. 26 out of 1138 reviews

Reviews

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel & grounds
Stayed 2 nights in Oct 2025

10/10 Excellent

Aoi

Liked: Cleanliness, property conditions & facilities
Clean, amazing staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Jason Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always reliable hotel for frequent traveler!
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the Hotel is very nice with plenty of local options for dining and extremely convenient to get around Tokyo.
Stayed 5 nights in Oct 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and experience!
Stayed 8 nights in Oct 2025

10/10 Excellent

Catherine

Liked: Amenities
Brilliant hotel wonderful staff great food perfect views.
Stayed 1 night in Sep 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gardens ans shopping as well as food options wonderful
Stayed 4 nights in Oct 2025

10/10 Excellent

Percy

Liked: Cleanliness, amenities, property conditions & facilities
Second time here and Everything was great. From checkin to cleanliness. All staff were polite, respectful and helpful! Would recommend! A+++
Stayed 1 night in Nov 2025

8/10 Good

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very large, and quite expensive. Beautiful gardens and very friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Nov 2025

10/10 Excellent

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Always the staff and hard workers stand out. From the bell desk to check in, to the housekeeping and finally the restaurant staff. Everyone is top notch!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
The New Otani Tokyo is always our Goto hotel in Tokyo. It is great to come back to this hotel after a busy day of shopping and visiting different attractions, as it is very calm a relaxing. This hotel is walking distance away from the subway and many dining options we love this facility. They are really consistent with the up keep and the service. Their breakfast options are excellent. I will be back in a few months.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cheryl Tania

Liked: Cleanliness, property conditions & facilities
My stay at Hotel New Otani Tokyo was absolutely beautiful from beginning to end. The room was spotless and peaceful, and the staff provided exceptional hospitality—warm, attentive, and always ready to assist with a smile. I loved that the property had everything I needed right on-site: amazing restaurants, a spacious shopping mall, and lovely antique shops to explore. It made my solo trip feel safe, relaxing, and luxurious. I didn’t even need to leave the hotel to enjoy Japan. I’m already looking forward to staying here again on my next visit.
There is a historical Japanese garden at hotel
Free breakfast vouchers were given for all restaurants on property.
Dining and view at Sky Tower was amazing!!
This restaurant is a MUST go and the breakfast buffet was delicious!
Stayed 3 nights in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property was an outstanding 400 year old garden. A lovely oasis in a vibrant, bustling city. The staff were so friendly and accommodating.
Stayed 4 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Yuriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent My home away from home
Stayed 1 night in Sep 2025

8/10 Good

Michael

Liked: Cleanliness
Efficient staff. Did a good job scheduling airport ride and storing our bags. Restaurant prices were excessive.
Stayed 2 nights in Oct 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast, choicest restaurants, convenience store and shopping. Amazing gardens.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This photo is perfect for finding a peaceful oasis in a busy city! Walkable location, stunning garden and tons of food.
Stayed 7 nights in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff with great courteous attitude. Love my room upgrade. Thank you so much.
Stayed 4 nights in Oct 2025

8/10 Good

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Good location, staff were helpful, room was clean and had good views over the Japanese garden.
Stayed 6 nights in Jul 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very friendly and helpful
Stayed 3 nights in Aug 2025

10/10 Excellent

Brisia

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was fantastic, the staff were friendly and helpfull.
Stayed 6 nights in May 2025

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
My room was divine. The most comfortable and thoughtful oasis. The view! The welcome gifts! The breakfast! The garden! I wish I would have stayed there my entire trip instead of just two nights. Check out was at noon so I stayed till 11:45 and savored every moment. Every detail of the place is carefully and masterly thought out.
The room
Sunset view
Stayed 2 nights in Nov 2025