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Hotel New Otani Tokyo The Main

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Down duvets, minibar, in-room safe, individually furnished
Down duvets, minibar, in-room safe, individually furnished
Down duvets, minibar, in-room safe, individually furnished
Down duvets, minibar, in-room safe, individually furnished

Overview of Hotel New Otani Tokyo The Main

Hotel New Otani Tokyo The Main

4.5 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
4-1 Kioi-cho Chiyoda-ku, Tokyo, 102-8578

Explore the area

  • Popular LocationAkasaka Sacas12 min walk
  • Popular LocationTokyo Imperial Palace6 min drive
  • Popular LocationTokyo Midtown8 min drive
  • AirportTokyo (HND-Haneda)30 min drive

Choose dates to view prices

About this area

Tokyo

Hotel New Otani Tokyo The Main is located in Chiyoda, a neighbourhood in Tokyo, and is in the entertainment district and near a metro station. The area's natural beauty can be seen at Shinjuku Gyoen National Garden and Hibiya Park, while Tokyo Tower and KidZania Tokyo are popular area attractions. Looking to enjoy an event or a game? See what's going on at Tokyo Dome or Tokyo National Olympic Stadium.

What's nearby

  • Akasaka Sacas - 12 min walk
  • Hibiya Park - 3 min drive
  • Tokyo Imperial Palace - 6 min drive
  • Tokyo Midtown - 8 min drive
  • Tokyo National Olympic Stadium - 10 min drive

Getting around

  • Akasaka-Mitsuke Station - 3 min walk
  • Yotsuya Station - 12 min walk
  • Tokyo (NRT-Narita Intl.) - 50 min drive

About this property

Hotel New Otani Tokyo The Main

Luxury Tokyo hotel in Chiyoda, near Tokyo Imperial Palace
This hotel features 20 restaurants, 4 bars/lounges and 3 coffee shops/cafes. Free WiFi in public areas and free self parking are also provided. Other amenities include outdoor tennis courts, massage/treatment rooms and 24-hour room service. All 563 individually furnished rooms feature free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include fridges, minibars and flat-screen TVs.
Hotel New Otani Tokyo The Main offers 563 accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature down comforters. 32-inch Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include outdoor tennis courts.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:30 AM to 9:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7 AMโ€“10 AM: JPY 3300-6600 for adults and JPY 2750-3850 for children
  • 20 restaurants and 3 coffee shops
  • 4 bars/lounges
  • 24-hour room service

Things to do

  • 3 outdoor tennis courts
  • Bike rentals
  • Shopping
  • Spa services
  • Swimming pool
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Corner/local shop
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Business centre
  • Computer station
  • Conference space (269 square feet)
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 1:00 AM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property requires that guests have proof that they have stayed within Japan for 14 days prior to check-in.

Renovations and closures

The following facilities or services will be unavailable from February 1 2022 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
Due to COVID-19, this propertyโ€™s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100โ€“200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between JPY 3300 and JPY 6600 for adults, and JPY 2750 and JPY 3850 for children (approximately)
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Extra beds are not available for children age 3 and younger.

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel New Otani
Hotel New Otani Tokyo
Hotel Tokyo New Otani
New Hotel Otani Tokyo
New Otani
New Otani Hotel Tokyo
New Otani Tokyo
Otani Tokyo Hotel
Tokyo New Otani
Tokyo New Otani Hotel
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Tokyo Garden Hotel
Hotel New Otani Tokyo Main
Hotel New Otani Main
New Otani Tokyo Main
New Otani Main
New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel
Hotel New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel Tokyo

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 616 out of 994 reviews
5 - Excellent 62%
Rating 4 - Good. 290 out of 994 reviews
4 - Good 29%
Rating 3 - Okay. 63 out of 994 reviews
3 - Okay 6%
Rating 2 - Poor. 20 out of 994 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 994 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
COVID measures were good
Stayed 1 night in Sep 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very polite and professional. Overall pleasant experience.
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never disappoints
Wonderful place. The only negative I can list is that the room service food quality is average. But everything else top notch.
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel, and it was close to public transportation. The garden was amazing! I enjoyed everything about my stay.
Stayed 7 nights in Apr 2019

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like there are more then 20 different restaurants on site + retail stores for just about everything you ever need on daily basis. What I regret about the indoor swimming pool was not opened
Stayed 2 nights in Feb 2020