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Overview of Hyatt Regency Tokyo

Photo gallery

In-room safe, desk, blackout curtains, iron/ironing board
Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, blackout curtains, iron/ironing board

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationTokyo Opera City Concert Hall16 min walk
    Popular LocationShinjuku Gyoen National Garden13 min drive
    Popular LocationMeiji Jingu Shrine18 min drive
    AirportTokyo (HND-Haneda)42 min drive
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  • Club Room, 1 King Bed (Club Access)

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsClub Room, 1 King Bed (Club Access)
  • Atrium, Suite

    Room amenities

    • 112 sq m
    • City view
    • Sleeps 2
    • 2 Queen Beds
    More detailsAtrium, Suite
  • Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Room, 1 Queen Bed

    4.7/5 guest room rating

    Room amenities

    • 24 sq m
    • City view
    • Sleeps 1
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed
  • Deluxe Room, 1 King Bed (Club Access)

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed (Club Access)
  • Deluxe Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Room, 2 Single Beds

    5/5 guest room rating

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Room, 2 Single Beds
  • Deluxe Room, 1 King Bed, Corner

    4.7/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Corner
  • Room (Ambassador)

    Room amenities

    • 80 sq m
    • City view
    • Sleeps 2
    • 2 Queen Beds
    More detailsRoom (Ambassador)
  • Room, 2 Single Beds

    4.5/5 guest room rating

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsRoom, 2 Single Beds
  • Room, 1 King Bed, City View

    4.8/5 guest room rating

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, City View
  • Club Room, 2 Single Beds (Club Access)

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsClub Room, 2 Single Beds (Club Access)
  • Room, 2 Single Beds, City View

    4.6/5 guest room rating

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds
    More detailsRoom, 2 Single Beds, City View
  • Regency, Suite

    Room amenities

    • 71 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRegency, Suite

About this area

Tokyo

In the city centre, Hyatt Regency Tokyo is in Tokyo's Shinjuku neighbourhood, an area with great shopping. Shinjuku Gyoen National Garden and Meiji Jingu Shrine are notable landmarks, and the area's natural beauty can be seen at Yoyogi Park and Ueno Onshi Park. Enjoy an event or a match at Tokyo Dome, and consider making time for Tokyo Towerโ€”a top attraction that's not to be missed. Guests appreciate the hotel's convenience for public transportation: Tochomae Station is 3 minutes on foot and Nishi-shinjuku Station is 6 minutes.
Visit our Tokyo travel guide
Popular Location

What's nearby

  • Tokyo Opera City Concert Hall - 16 min walk
  • Shinjuku Gyoen National Garden - 13 min drive
  • Yoyogi Park - 16 min drive
  • Meiji Jingu Shrine - 18 min drive
  • Waseda University - 29 min drive

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 14 min walk
  • AirportTokyo (NRT-Narita Intl.) - 53 min drive

Restaurants

  • Where to eat
  • Jade Garden โ€“ Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Teppanyaki Grill โ€“ Restaurant offering Japanese cuisine. Serves lunch and dinner daily.
  • Kakou โ€“ Restaurant offering Japanese cuisine. Serves breakfast, lunch and dinner daily.
  • Miyako โ€“ Sushi bar offering Japanese cuisine. Serves lunch and dinner daily.

About this property

Hyatt Regency Tokyo

Luxury Tokyo hotel in Shinjuku, walk to Tokyo Metropolitan Government Building
5 restaurants, a full-service spa and an indoor pool are available at this hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club and a coffee shop/cafรฉ. All 746 rooms feature thoughtful touches such as bathrobes and slippers, plus wired Internet (surcharge) and LCD TVs with satellite channels. Fridges, room service (during limited hours) and free bottled water are among the other amenities available to guests.
Hyatt Regency Tokyo offers 746 forms of accommodation with a safe and complimentary bottles of water. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, toilets with an electronic bidet and complimentary toiletries.

In-room wired Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool and a health club.

Children aged under 10 years old are not allowed in the swimming pool, fitness facility or spa tub without adult supervision. Guests aged under 5 years old are not allowed in the swimming pool or spa tub.

Joule Spa & Wellness has 8 treatment rooms. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows standard sanitisation guidelines of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Wired Internet (JPY 330 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1500.00 per day)
  • On-site parking is wheelchair accessible
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AMโ€“10:30 AM: JPY 3751 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Dry cleaning service
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Business centre
  • Conference space

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Climate control (heating)
  • Linens

Bathroom

  • Bathrobes
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Additional breakfast fees apply to children whose stay is included in the rate when sharing existing bedding.

Renovations and closures

The following facilities or services will be unavailable from November 1 2020 to March 31 2021 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children aged 12 years old and younger stay free per registered adult when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 3751 per person (approximately)
  • Fee for in-room wired Internet: JPY 330 per 24-hour period (rates may vary)
  • Self-parking fee: JPY 1500.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children aged 12 years old and younger stay free per registered adult when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
Children under 10 years old are not allowed in the swimming pool, fitness facility or spa tub without adult supervision
Guests under 5 years old are not allowed in the swimming pool or spa tub

Property is also known as

Hyatt Regency Hotel Tokyo
Hyatt Regency Tokyo
Hyatt Tokyo
Hyatt Tokyo Regency
Regency Hyatt Tokyo
Regency Tokyo
Tokyo Hyatt
Tokyo Hyatt Regency
Tokyo Regency Hyatt
Hyatt Regency Shinjuku
Hyatt Regency Tokyo Hotel Shinjuku
Hyatt Regency Tokyo Shinjuku
Hyatt Regency Tokyo Hotel
Hyatt Regency Tokyo Hotel
Hyatt Regency Tokyo Tokyo
Hyatt Regency Tokyo Hotel Tokyo

Frequently asked questions

Can I cancel my reservation for free at Hyatt Regency Tokyo and receive a full refund?
Yes, Hyatt Regency Tokyo offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Regency Tokyo cancellation policy on our site for more details about any exclusions or requirements.
Does Hyatt Regency Tokyo have a pool?
Yes, this property has an indoor pool.
Is Hyatt Regency Tokyo pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hyatt Regency Tokyo?
Self-parking is available for JPY 1500.00 per day.
What time is check-in at Hyatt Regency Tokyo?
Check-in is from 2:00 PM - anytime.
What time is check-out at Hyatt Regency Tokyo?
Checkout is at 11 AM.
Does Hyatt Regency Tokyo provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hyatt Regency Tokyo located?
Located in Shinjuku, this luxury hotel is within 2 mi (3 km) of Shinjuku Gyoen National Garden, Meiji Jingu Shrine and Yoyogi Park. Tokyo Dome and Tokyo Midtown are also within 6 mi (10 km). Tochomae Station is only a 3-minute walk and Nishi-shinjuku Station is 6 minutes.
4.4
Excellent
5 - Excellent
572
4 - Good
319
3 - Okay
69
2 - Poor
25
1 - Terrible
10

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and comfort
Courtesy bus service to Shinjuku station is brilliant. Staff are very attentive, polite and helpful. Enjoyed my stay and room is spacious and comfortable
Stayed 6 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
I expected a lot more for the cost not great value,the bed was the hardest I've used in months, restaurant is expensive 12 or more wait staff to 8 customers,coffee making equipment old style, the staff we're great.
Stayed 6 nights in Mar 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom fawcet was broken. The room and floor had a subtle odor like humidity
Stayed 4 nights in Feb 2020

4/5 Good

Stayed 6 nights in Feb 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
For this type of hotel itโ€™s not as good as century southern near the station
Stayed 2 nights in Feb 2020