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New Otani Inn Tokyo

Photo gallery for New Otani Inn Tokyo

Featured image
Down duvets, desk, blackout curtains, iron/ironing board
Down duvets, desk, blackout curtains, iron/ironing board
Down duvets, desk, blackout curtains, iron/ironing board
Down duvets, desk, blackout curtains, iron/ironing board

Overview of New Otani Inn Tokyo

New Otani Inn Tokyo

3 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Hand sanitiser provided
  • Personal protective equipment
1-6-2 Osaki, Shinagawa-ku, Tokyo, Tokyo-to, 141-0032

Explore the area

  • Popular LocationHappoen Garden3 min drive
  • Popular LocationSengakuji Temple3 min drive
  • Popular LocationYebisu Garden Place5 min drive
  • AirportTokyo (HND-Haneda)12 min drive

Choose dates to view prices

About this area

Tokyo

New Otani Inn Tokyo is located in Shinagawa, a neighbourhood in Tokyo, and is near a metro station. Tokyo Imperial Palace and Edo-Tokyo Museum are cultural highlights, and some of the area's notable landmarks include Tokyo Tower and Meiji Jingu Shrine. Enjoy an event or a match at Tokyo Dome, and consider making time for Disneylandยฎ Tokyoโ€”a top attraction that's not to be missed.

What's nearby

  • Happoen Garden - 3 min drive
  • Sengakuji Temple - 3 min drive
  • Keio University - 4 min drive
  • Yebisu Garden Place - 5 min drive
  • Rainbow Bridge - 9 min drive

Getting around

  • Osaki Station - 10 min walk
  • Takanawadai Station - 19 min walk
  • Tokyo (HND-Haneda) - 12 min drive

Restaurants

  • Where to eat
  • FUNACHAYA โ€“ Restaurant with a bar. Serves breakfast, lunch and dinner. Kids' menu available.
  • The Lounge โ€“ Serves lunch and dinner.

About this property

New Otani Inn Tokyo

3-star Tokyo hotel in Shinagawa with restaurant
A restaurant, a bar/lounge and self parking are available at this hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities. All 427 rooms offer free WiFi, fridges and TVs with satellite channels. Room service, down duvets and in-room massages are among the other amenities available to guests.
New Otani Inn Tokyo offers 427 forms of accommodation with complimentary slippers and designer toiletries. Beds feature down comforters. Televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in March 2017.

Cleaning and safety practices

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 2200 per night)
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 7 AMโ€“10 AM: JPY 2541.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Cots/infant beds (surcharge)
  • Corner/local shop
  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Japanese

Business services

  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas
  • Renovated guest rooms โ€“ March 2017

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down duvet

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Films for purchase
  • Satellite channels
  • TV

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
A scheduled power outage will take place from 2 PM January 16, 2022 to 11:30 AM January 17, 2022.

Renovations and closures

This property is undergoing renovations from 16 January 2022 to 17 January 2022 (completion date subject to change).
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for JPY 4840.0 per day.
Cots (infant beds) are available for JPY 2420.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100โ€“200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 2541.00 per person (approximately)
  • Self-parking fee: JPY 2200 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: JPY 2420.0 per night
  • Rollaway bed fee: JPY 4840.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club and JCB International; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

New Otani
New Otani Inn
New Otani Inn Tokyo
New Otani Tokyo
New Otani Tokyo Inn
Otani Inn
Otani Inn Tokyo
Otani Tokyo
Tokyo New Otani
Tokyo New Otani Inn
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Hotel Tokyo
New Otani Tokyo Garden Hotel
New Otani Inn Tokyo Hotel Shinagawa
New Otani Shinagawa
New Otani Inn Tokyo Shinagawa
New Otani Inn Tokyo Hotel
New Otani Inn Tokyo Tokyo
New Otani Inn Tokyo Hotel Tokyo

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 198 out of 989 reviews
5 - Excellent 20%
Rating 4 - Good. 487 out of 989 reviews
4 - Good 49%
Rating 3 - Okay. 228 out of 989 reviews
3 - Okay 23%
Rating 2 - Poor. 53 out of 989 reviews
2 - Poor 5%
Rating 1 - Terrible. 23 out of 989 reviews
1 - Terrible 2%

3.9/5

Cleanliness

3.8/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2021

1/5 Terrible

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
No individual heater control unit in room. Room was cold all night, all three nights. Feet and knees were cold all night. (All rooms are heated by a central unit but never warm enough.)
Stayed 6 nights in Mar 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close & convenient when using the train to go from place to place. Lots of options for food & a grocery store downstairs!! It was awesome :)
Stayed 5 nights in Jan 2020

3/5 Okay

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2019

3/5 Okay

Liked: Staff & service
Disliked: Room comfort
Great location and good service
pillow is terrible. not able to sleep well during the stay . other than this, hotel is in great location and reception provides great service. Hotel is linked to osaki station north exit, everything you need can be purchased from Lawson and osaki new city supermarket, pharmacy, daiso, Subway, Burger King restaurants. Cheap & convenient airport express bus available at Osaki west exit for 1200yen, 75mins journey.
Stayed 6 nights in Sep 2019