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New Otani Inn Tokyo

Photo gallery for New Otani Inn Tokyo

Primary image
Down duvets, desk, blackout curtains, iron/ironing board
Down duvets, desk, blackout curtains, iron/ironing board
Down duvets, desk, blackout curtains, iron/ironing board
Down duvets, desk, blackout curtains, iron/ironing board

Overview of New Otani Inn Tokyo

New Otani Inn Tokyo

3.0 star property

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Hand sanitiser provided
  • Personal protective equipment
Map
1-6-2 Osaki, Shinagawa-ku, Tokyo, Tokyo-to, 141-0032

Explore the area

  • Popular LocationHappoen Garden3 min drive
  • Popular LocationSengakuji Temple3 min drive
  • Popular LocationYebisu Garden Place5 min drive
  • AirportTokyo (HND-Haneda)22 min drive

Choose dates to view prices

About this area

Tokyo

New Otani Inn Tokyo is located in Shinagawa, a neighbourhood in Tokyo, and is near a train station. Tokyo Imperial Palace and Edo-Tokyo Museum are cultural highlights, and some of the area's notable landmarks include Tokyo Tower and Meiji Jingu Shrine. Enjoy an event or a match at Tokyo Dome, and consider making time for Disneylandยฎ Tokyoโ€”a top attraction that's not to be missed.

What's nearby

  • Happoen Garden - 3 min drive
  • Sengakuji Temple - 3 min drive
  • Keio University - 4 min drive
  • Yebisu Garden Place - 5 min drive
  • Rainbow Bridge - 19 min drive

Getting around

  • Osaki Station - 10 min walk
  • Takanawadai Station - 19 min walk
  • Tokyo (HND-Haneda) - 22 min drive

About this property

New Otani Inn Tokyo

3-star Tokyo hotel in Shinagawa, near Meiji Gakuin University
A restaurant, a bar/lounge and self parking are available at this hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities.
New Otani Inn Tokyo offers 427 accommodations with complimentary slippers and designer toiletries. Beds feature down comforters. Televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in March 2017.

Languages spoken

English, Japanese

Cleaning and safety practices

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 2200 per night)
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 7 AMโ€“10 AM: JPY 2541.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • FUNACHAYA
  • The Lounge

Family friendly

  • Cots/infant beds (surcharge)
  • Corner/local shop
  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas
  • Renovated guest rooms โ€“ March 2017

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down duvet

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Films for purchase
  • Satellite channels
  • TV

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for JPY 4840.0 per day.
Cots (infant beds) are available for JPY 2420.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100โ€“200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 2541.00 per person (approximately)
  • Self-parking fee: JPY 2200 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: JPY 2420.0 per night
  • Rollaway bed fee: JPY 4840.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

New Otani
New Otani Inn
New Otani Inn Tokyo
New Otani Tokyo
New Otani Tokyo Inn
Otani Inn
Otani Inn Tokyo
Otani Tokyo
Tokyo New Otani
Tokyo New Otani Inn
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Hotel Tokyo
New Otani Tokyo Garden Hotel
New Otani Inn Tokyo Hotel Shinagawa
New Otani Shinagawa
New Otani Inn Tokyo Shinagawa
New Otani Inn Tokyo Hotel
New Otani Inn Tokyo Tokyo
New Otani Inn Tokyo Hotel Tokyo

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 204 out of 990 reviews
5 - Excellent 21%
Rating 4 - Good. 480 out of 990 reviews
4 - Good 48%
Rating 3 - Okay. 230 out of 990 reviews
3 - Okay 23%
Rating 2 - Poor. 53 out of 990 reviews
2 - Poor 5%
Rating 1 - Terrible. 23 out of 990 reviews
1 - Terrible 2%

3.9/5

Cleanliness

3.8/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

3.8/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Staff & service
Old hotel but this hotel group is big company in Japan. Thatโ€™s why good staff hospitality compare with new hotel chain in Japan.
Stayed 1 night in Jun 2022

3/5 Okay

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2021

1/5 Terrible

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
No individual heater control unit in room. Room was cold all night, all three nights. Feet and knees were cold all night. (All rooms are heated by a central unit but never warm enough.)
Stayed 6 nights in Mar 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close & convenient when using the train to go from place to place. Lots of options for food & a grocery store downstairs!! It was awesome :)
Stayed 5 nights in Jan 2020

3/5 Okay

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2019

3/5 Okay

Liked: Staff & service
Disliked: Room comfort
Great location and good service
pillow is terrible. not able to sleep well during the stay . other than this, hotel is in great location and reception provides great service. Hotel is linked to osaki station north exit, everything you need can be purchased from Lawson and osaki new city supermarket, pharmacy, daiso, Subway, Burger King restaurants. Cheap & convenient airport express bus available at Osaki west exit for 1200yen, 75mins journey.
Stayed 6 nights in Sep 2019

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being located next to Osaki station Maddie this hotel very convenient for day excursions.
Stayed 3 nights in Aug 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are only here one night. Perfect location next to Osaki Station, connected to the mall with lots of food and shops. One issue we found - all outlets switched with the lights so we were unable to charge anything overnight. (Until we unplugged the television which was on a non-switched power).
Stayed 1 night in Aug 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, metro, bus, stores, restaurants. Pretty clean and secure area
Stayed 7 nights in Jul 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location...
Convenient location and attached to the train station for ease of travel. Market, pharmacy and Daiso downstairs along with places to eat so that was very nice as well. However, room we thought we reserved for 3 double beds came with 1 double and 2 twins instead and the twin beds were not comfy at all. Overall would stay here again because of everything else as the ease of travel and friendly and helpful staff were awesome.
Stayed 5 nights in Jul 2019