The room is very small, literally no where to put your suitcase they suggest to store it under the bed. No wardrobe so we had to stack our clothes on the desk. No air conditioning when we called reception to ask about it they simply say “room has heating mode only, if you are hot then turn It off...” no resolution to how to cool the room down. Service is ok, called front desk to ask for more pillows they simply said “sorry none left”. The bathroom is adequate however very small if you are taller than 5 foot 7 you would have to bend down every shower. Location is excellent though, 2 minute walk to Godzilla road and 5 min walk to Shinjuku station! Very close to restaurants, shopping, arcades, cafes all round very central Shinjuku location!