Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

Shinjuku Urban Hotel

2.5 star property
Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden

Choose dates to view prices

Shinjuku Urban Hotel provides a practical base near Tokyo Metropolitan Government. The helpful staff consistently earns praise from previous visitors, while convenient dry cleaning and laundry services make longer stays hassle-free.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is S$165
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Single Room, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room, Non Smoking

7.2 out of 10
Good
(16 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room, Smoking

7.8 out of 10
Good
(32 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room, Smoking

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Double Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Double Room, Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Double Room, Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Traditional Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Japanese Traditional Room

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for A large room for families use (W/Washing Machine)

Private kitchenette

A large room for families use (W/Washing Machine)

Highlights

Air conditioning
Fridge
TV
Washing machine
Blackout curtains
2 bedrooms
Private bathroom
Toilet with electronic bidet
  • 73 sq m
  • 2 bedrooms
  • Sleeps 11
  • 6 Twin Futons

View all photos for Pent house for families use(W/Washing Machine)

Private kitchenette

Pent house for families use(W/Washing Machine)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Fridge
TV
Washing machine
Blackout curtains
3 bedrooms
Private bathroom
Toilet with electronic bidet
  • 87 sq m
  • 3 bedrooms
  • Sleeps 9
  • 5 Twin Beds

View all photos for Family Room (W/ Washing Machine)

Desk, laptop workspace, blackout curtains, iron/ironing board

Family Room (W/ Washing Machine)

Highlights

Air conditioning
Fridge
TV
Washing machine
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
  • 51 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Single Room (No Cleaning), Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room (No Cleaning), Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room (No Cleaning), Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room (No Cleaning), Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room (No Cleaning), Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room (No Cleaning), Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room (No Cleaning), Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room (No Cleaning), Non Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

You may also like

Ad
2 bars/lounges

The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection

Minato
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,793 reviews
The price is S$516
30 Nov - 1 Dec
The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
2-8-12 Kabukicho, Shinjuku-ku, Tokyo, Tokyo, 160-0021

What's nearby

  • Isetan Department Store Shinjuku - 6 min walk - 0.6 km
  • Shinjuku Gyoen National Garden - 12 min walk - 1.1 km
  • Tokyo Metropolitan Government Building - 18 min walk - 1.5 km
  • Waseda University - 5 min drive - 2.0 km
  • Meiji Jingu Shrine - 7 min drive - 3.4 km

Getting around

  • Higashi-shinjuku Station - 5 min walk
  • Seibu-Shinjuku Station - 8 min walk
  • Tokyo (HND-Haneda) - 43 min drive

Restaurants

  • ‪新宿 NINE SPICES - ‬1 min walk
  • ‪山水草木 - ‬1 min walk
  • ‪ドトールコーヒーショップ - ‬1 min walk
  • ‪博多っ子 - ‬1 min walk
  • ‪世界の山ちゃん - ‬1 min walk

About this property

Shinjuku Urban Hotel

Hotel near Shinjuku Gyoen National Garden
Close to Tokyo Metropolitan Government Building, Shinjuku Urban Hotel provides amenities such as dry cleaning/laundry services.
You'll also find perks such as:
  • A lift, a 24-hour front desk and a vending machine
  • Luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Shinjuku Urban Hotel offer comforts, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • Fridges, daily housekeeping and desks

Similar properties

Front of property

Shinjuku Washington Hotel Main

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.2 out of 10, Very good, 3,425 reviews
The price is S$267
19 Nov - 20 Nov
Shinjuku Washington Hotel Main

Property amenities

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Shinjuku Urban
Shinjuku Urban Hotel Tokyo
Shinjuku Urban Hotel Hotel
Shinjuku Urban Hotel Tokyo
Shinjuku Urban Hotel Hotel Tokyo

Frequently asked questions

Is Shinjuku Urban Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shinjuku Urban Hotel?

As of 5 Nov, 2025, prices found for a 1-night stay for 2 adults at Shinjuku Urban Hotel on 24 Nov, 2025 start from S$165.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shinjuku Urban Hotel?

Shinjuku Urban Hotel doesn't offer parking.

What time is check-in at Shinjuku Urban Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Shinjuku Urban Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Shinjuku Urban Hotel located?

Located in Shinjuku, this hotel is within a 15-minute walk of Isetan Department Store Shinjuku and Shinjuku Gyoen National Garden. Waseda University and Meiji Jingu Shrine are also within 2 miles (3 km). Higashi-shinjuku Station is only a 5-minute walk and Shinjuku-sanchome Station is 6 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Shinjuku Urban Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 284 out of 610 reviews
Rating 8 - Good. 204 out of 610 reviews
Rating 6 - Okay. 84 out of 610 reviews
Rating 4 - Poor. 27 out of 610 reviews
Rating 2 - Terrible. 11 out of 610 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was super cozy, right next to a few good food options and staff was super friendly and helpful would stay again
Stayed 6 nights in Aug 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel and great customer Service.
Stayed 6 nights in Mar 2025

10/10 Excellent

Jossue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice and helpful
Stayed 6 nights in Oct 2024

6/10 Okay

Gabriel

Disliked: Amenities, property conditions & facilities
This hotel is more like a motel in a very populated area with businesses. One thing I wished I knew was that’s it’s considered in the red lights district. However, I would possibly stay here again
Stayed 4 nights in May 2025

10/10 Excellent

Øystein

Liked: Cleanliness, staff & service
Great location. Helpful staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Brian

Liked: Staff & service, amenities, property conditions & facilities
Beyond excellent service, nice spatious rooms with amenities.
Stayed 9 nights in Aug 2023

8/10 Good

Karim

Liked: Cleanliness, staff & service
The location is very strategic close to a very busy street yet quite and close to JR also 7/11 market is just next to the hotel
Stayed 5 nights in Sep 2023

10/10 Excellent

Giorgio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff. Convenient, comfortable, cozy.
Stayed 1 night in Jul 2022

2/10 Terrible

Mario

Disliked: Cleanliness, property conditions & facilities
Mold
Stayed 3 nights in Jul 2025

8/10 Good

Naci

Liked: Cleanliness, staff & service
It is very old but not far from train station and we had the huge room relatively cheap.
Stayed 1 night in Jan 2023

8/10 Good

Bin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very convenient location to the Shinjuku station. Not really like a hotel and more like a vacation rental. Spacious by Tokyo standards, but not as clean as a hotel.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location & amenities, staff is friendly & helpful. Area is a bit noisy but that’s to be expected. Hotel has some minor wear & tear but has all the necessities. Will definitely stay again if I return to Kabukicho!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is what this hotel is all about, as it is only a few blocks from Golden Gai. The trek to Shinjuku-Chrome is a little farther down the road, but it still isn’t all that bad. Also, place has one of the best ramen spots in all of Tokyo… seriously, I ate there every night. As for the staff, fantastic and very friendly all the way!! I love this place, and I would definitely stay again.
Stayed 3 nights in Oct 2024

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel is very old and dated. Very noisy. Late night activities
Stayed 3 nights in Jan 2025

8/10 Good

narisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quite.Considering the area I felt safe.The staff was very respectful.They greeted us every day . Next to a 7-elevan very convenient.
Stayed 5 nights in Mar 2024

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Ok
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
+ Staff were very helpful + Good location for nightlife - Rooms are small, but I guess that's standard in Tokyo - Water pressure is too weak - Not sure why, but have to give reception staff my room key card whenever I exited
Stayed 9 nights in Nov 2023

6/10 Okay

Denis

There were stains on the wall like tea/coffee had been spilt. Room 903. Air conditioner worked well. Fine otherwise.
Stayed 1 night in Aug 2024

6/10 Okay

meghal

Liked: Cleanliness, staff & service
Disliked: Amenities
This is a basic Japanese style hotel. Fine for my 2 nights. Very convenient to the Golden Gai area of Shinjuku. Room was small and clean. Difficulty was with everything in Japanese. Even the labels on the TV remote and remote for the AC and heat. There is an info book in the room, but in Japanese. Do they not get any English speaking tourists,I wondered?

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No laundry within the hotel. However, there is one nearby 5 minutes walking. Very simple to use even for foreigners. Had options to wash and dry at the same time. Property details didn’t state hair dryer but it did include one.
Stayed 9 nights in Mar 2024

10/10 Excellent

Jean Paul

Liked: Cleanliness, property conditions & facilities
Great value for the price. The rooms are old but kept clean and are a little bit larger than other business hotels/economic hotels in Japan. The front desk is very helpful and the cleaning persons really put effort. The location is also great, as it is 7-10 minutes away from Shinjuku Sanchome station or 15-20 minutes away from Shinjuku station. One downside is you will be in the heart of Tokyo’s entertainment district and it will be noisy throughout the night.
Stayed 5 nights in Oct 2025

10/10 Excellent

Shoko

Liked: Cleanliness, amenities, property conditions & facilities
大人女子会5人組には、最適でした。
Stayed 1 night in Oct 2025

8/10 Good

YOSHIAKI

Liked: Staff & service
Disliked: Property conditions & facilities
外国人のフロントスタッフでしたが、とても教育されており、対応がとても良かったです。
Stayed 1 night in Oct 2025

8/10 Good

sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff were great and helpful but the hotel is getting a little bit run down. That said it was a good price, convenient and in a safe area. It was a bit noisy at night, but the noise was from the street - not the hotel’s fault. And the noise was no match for a good pair of foam earplugs.
Stayed 5 nights in Oct 2025

4/10 Poor

Jayme

Liked: Staff & service
Disliked: Cleanliness, amenities
Not what I saw on the reviews, was a dirty room with mosquitoes and carpet was stained. Staff was great! But I will not be staying there again.
Stayed 4 nights in Oct 2025