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Overview of The Peninsula Tokyo

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Indoor pool, open 7:00 AM to 9:00 PM, lifeguards on site
Indoor pool, open 7:00 AM to 9:00 PM, lifeguards on site
Indoor pool, open 7:00 AM to 9:00 PM, lifeguards on site
Egyptian cotton sheets, premium bedding, down duvets, minibar
VIP Access

The Peninsula Tokyo

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationHibiya Park6 min walk
    Popular LocationTokyo International Forum7 min walk
    Popular LocationTokyo Imperial Palace13 min walk
    AirportTokyo (HND-Haneda)27 min drive

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About this area

Tokyo

Located in Yurakucho neighbourhood, The Peninsula Tokyo is connected to a shopping centre. The area's natural beauty can be seen at Shinjuku Gyoen National Garden and Yoyogi Park, while Tokyo Tower and Disneyland® Tokyo are popular local attractions. Akihabara Electric Town and KidZania Tokyo are not to be missed. Guests appreciate the hotel's central location.
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Popular Location

What's nearby

  • Hibiya Park - 6 min walk
  • Tokyo International Forum - 7 min walk
  • Tokyo Imperial Palace - 13 min walk
  • Akasaka Sacas - 4 min drive
  • Tokyo Tower - 8 min drive

Getting around

  • Hibiya Station - 1 min walk
  • Yurakucho Station - 5 min walk
  • Tokyo (NRT-Narita Intl.) - 48 min drive

Restaurants

  • Where to eat
  • ヘイフンテラス – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Kids' menu available.
  • ザ・ロビー – Restaurant offering international cuisine. Serves breakfast, lunch, dinner and light fare daily. Kids' menu available.
  • ザ・ペニンシュラ ブティック＆カフェ – Café offering international cuisine. Serves brunch, lunch, dinner and light fare daily. Reservations required. Kids' menu available.
  • Peter – Restaurant with a bar offering American cuisine. Serves brunch, lunch, dinner and light fare daily.

About this property

The Peninsula Tokyo

5-star luxury hotel connected to a shopping centre in Yurakucho
5 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and 2 coffee shops/cafés are on-site. All 314 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include dining areas, sitting areas and flat-screen TVs.
The Peninsula Tokyo offers 314 forms of air-conditioned accommodation with DVD players and minibars. This accommodation offers separate dining areas. Beds feature Egyptian cotton sheets, down comforters and premium bedding. 42-inch Flat-screen televisions come with satellite channels and pay-per-view films. Fridges and espresso makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free long-distance calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Guests aged under 4 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Peninsula Spa has 9 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Awards and affiliations

The Peninsula Tokyo is listed in the 2018 Travel + Leisure 500.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (JPY 6000 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–11:00 AM: JPY 6072 per person
  • 5 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service

Things to do

  • Art gallery
  • Bike rentals
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Business centre
  • Conference space (3132 square feet)
  • Meeting rooms 7

Outdoors

  • Lifeguards on site

Spa

  • 9 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • DVD player
  • Films for purchase
  • Satellite channels

Food and drink

  • Dining room
  • Espresso maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

The check-in location differs from the property location; to check in, go to In-room
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Children under the age of 11 must use existing bedding. Additional beds will not be provided.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of JPY 15000 per accommodation, per stay
Dogs welcome
1 per room (up to 33 lbs/15 kg)
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for JPY 12620.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: JPY 6072 per person (approximately)
  • Airport shuttle fee: JPY 72105 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: JPY 6000 per night
  • Pet fee: JPY 15000 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: JPY 12620.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 4 years old are not allowed in the swimming pool

Property is also known as

Peninsula Hotel Tokyo
Tokyo Peninsula
Chiyoda Peninsula
Peninsula Hotel Chiyoda
The Peninsula Tokyo Hotel Chiyoda
The Peninsula Tokyo Japan
Peninsula Tokyo Hotel
Peninsula Hotel
Peninsula Tokyo
Peninsula
Chiyoda Peninsula
Peninsula Hotel Tokyo
Peninsula Tokyo
Peninsula Hotel Chiyoda
The Peninsula Tokyo Hotel
The Peninsula Tokyo Tokyo
The Peninsula Tokyo Hotel Tokyo

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 586 out of 761 reviews
5 - Excellent 77%
Rating 4 - Good. 141 out of 761 reviews
4 - Good 19%
Rating 3 - Okay. 17 out of 761 reviews
3 - Okay 2%
Rating 2 - Poor. 8 out of 761 reviews
2 - Poor 1%
Rating 1 - Terrible. 9 out of 761 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities
Write a review

5/5 Excellent

Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous experience, extremely nice staff, Tokyo people are amazing and numerous!! Amazing city, many options, this hotel get access to the subway and is a plus!!
Stayed 7 nights in Dec 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lobby restaurant staff was very slow, except the crew on Friday, March 13 (excellent service). the rest were not even up to the standard the Peninsula usually provides.
Stayed 3 nights in Mar 2020

2/5 Poor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
made me disappointed
Upside: Sophia at the front desk was absolutely superb. She found everything I needed before I even talked about it. And that was one of the few good things about the hotel. Downside: no refill nor additional bottle of shower gel, conditioner etc. Only 2 bath towels for 2 people. No wine glasses even though a bottle of wine is in the fridge. Leftover wine in a glass was left after housekeeping. I don't know if this was the policy of Peninsula Tokyo, but I have never experienced the same thing at those top-rated 5 star hotels. I feel sorry to say this but Peninsula Tokyo puts all Peninsula Hotels around the world down big time.
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020