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"Layout and location of the hotel was good but overall I found the property chaotic compared to the Shangri La in Bangkok. Service also pales in comparison to Bangkok property. Had to line up to register then told to come back at 3p(regular check in time). 3p, had to line up again to get keys. Not 5 star worthy IMO. Had better experience in a 4 star hotel. Buffet dinner menu was overpriced(skip it if you want quality) especially since it was supposed to be a “meat lovers” buffet but only ribeye available from a steak perspective. Even then they cut you a very small slice and look at you sideways if you dare come back. Waste of $84 iUSD . Wait staff was also slow in both restaurants I visited.they just walked around and I’m sitting there waiting to be waited on after they sat me. Overall, okay experience it definitely not worth the money or the star rating."

"Vi hade en utmärkt vistelse och inget att klaga på!"

"Pool hours including cleaning should be specified to guest when they arrive instead of when they arrive at pool. Bathroom maintenance could be done better such as cracks on sink, floor ledge at the door is a tripping hazard and bathroom is too high making causing slips when coming out."

"Helpful staff."

"My second home in Asia for the past 35 years. Perfection. However sad to see Ming’s go."

"It is a very well-located hotel, situated near one of the main streets where there is an abundance of shopping and dining options. It features a spacious and attractive lobby. The breakfast is good—though certainly not excellent, let alone wonderful—and the service in the café is very good. Unfortunately, my room smelled strongly of dampness, and dampness breeds mold; fortunately, our stay was brief."

"Bathroom is a bit rusty and outdated. There is no power point to use hair dryer. No USB socket for charging. Blanket is so thin to keep the body warm. Luggage storage is $150/piece/day is incredibly. "

"Everything okay"

"Very nice hotel in an excellent position Plenty of food options around walking distance to mtr . House keeping very good "