Union Square

My stay at D1Mension Residences was extremely disappointing, and I would not recommend it to anyone. The property is not as advertised, and the service is practically non-existent. Misleading Photos: The biggest issue is that the apartment I received looked nothing like the polished, professional pictures online. The reality was a tired, underwhelming space that did not match the expectation they set with their advertising. No On-Site Staff & Poor Communication: There is no dedicated reception or staff for the apartment in the lobby. To check in or ask a question, I had to text a contact person who took hours to respond. This is unacceptable and very stressful. Poor Building Conditions: The common hallways have no air conditioning, making them uncomfortably hot and stuffy. Unsanitary Bathroom: Worst of all was the bathroom. It had a persistent, foul odor that made the entire apartment unpleasant. This was a major hygiene concern. Save your money and book elsewhere. This place does not deliver on its promises and the lack of service and cleanliness is a serious problem.

Great stay for a hotel in a great location within walking distance to most main sightseeing. The staff especially Matthew were very helpful and friendly. The breakfast was ok, nothing special but had everything you needed although the food was luke warm. Tea and coffee areas could have been better. The room was just what you would expect in a city hotel and the bed was clean and comfortable. Noise was an issue for us, not so much the road noise but other guests as the walls were thin. We especially liked the calm and quiet of the Skybar and the spa was very clean and professionally run. We would stay here again.