Relais & Chateaux, Upstate New York hotels

"The room was clean and cozy all while the staff was very friendly and accommodating. "

"Very clean and safe area. Great location in downtown Buffalo. Walking distance to bars, casino, restaurants, baseball field, hockey arena. Definitely stay here again"

"I was very pleased with my room."

"Nice clean place and friendly staff"

"Good"

"We stayed at Kartrite Resort from Friday to Sunday for our daughter’s 2nd birthday and had a great experience overall. Originally, we booked two rooms through Expedia, but last minute decided to upgrade and have my mother-in-law stay with us. Despite being a third-party reservation, Demetria and Adam at the front desk were incredibly accommodating, made the change happen fast, and didn’t charge us extra. Amazing service! Our room was spotless, very spacious with a living room & had direct access to an outdoor patio on the ground floor—big plus. The bed was super comfortable, and the pillows were great. They even provided a Pack ‘n Play for our daughter, which was so helpful. The waterpark was super clean (a bit heavy on the chlorine, but no complaints), and had something for everyone—toddler splash zones to big slides. Even we adults had a blast! The arcade, bowling, and rock climbing kept us busy—there was always something to do. Food was hit or miss. Breakfast buffet ($24.99/adult, $14.99/kids over 2) felt overpriced for the limited options. Surfside Grill had solid food—pizza, burgers, hummus, salads—and was fresh during peak times. I wouldn’t recommend early as they aren’t as fresh. Bixby’s for dinner was underwhelming; I’d recommend dining offsite. We went outside and found several great restaurants. The staff throughout the resort were friendly and helpful, and made our stay memorable. Would definitely return for the waterpark and service. Just plan meals wisely!"

"Love this hotel and pool "

"Is nice Is and clean Is great casino"

"Amazing- room spacious clean comfortable. Restaurant food delicious and the spa treatment superb the workers courteous respectful and friendly."