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Shinjuku Urban Hotel

2.5 star property
Travelers tap into Tokyo's vibrant energy from this well-positioned hotel, where the 24-hour front desk team welcomes guests at any hour with genuine hospitality

Choose dates to view prices

Shinjuku Urban Hotel provides a practical base near Tokyo Metropolitan Government. The helpful staff consistently earns praise from previous visitors, while convenient dry cleaning and laundry services make longer stays hassle-free.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is S$93
22 Jun - 23 Jun

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Single Room, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room, Non Smoking

7.2 out of 10
Good
(16 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room, Smoking

8.0 out of 10
Very good
(33 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room, Non Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room, Smoking

7.6 out of 10
Good
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Double Room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Double Room, Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Double Room, Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Traditional Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Japanese Traditional Room

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for A large room for families use (W/Washing Machine)

Private kitchenette

A large room for families use (W/Washing Machine)

  • 73 sq m
  • 2 bedrooms
  • Sleeps 11
  • 6 Single Futons

View all photos for Pent house for families use(W/Washing Machine)

Private kitchenette

Pent house for families use(W/Washing Machine)

9.2 out of 10
Wonderful
(5 reviews)
  • 87 sq m
  • 3 bedrooms
  • Sleeps 9
  • 5 Single Beds

View all photos for Family Room (W/ Washing Machine)

Desk, laptop workspace, blackout curtains, iron/ironing board

Family Room (W/ Washing Machine)

  • 51 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Single Room (No Cleaning), Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room (No Cleaning), Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room (No Cleaning), Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room (No Cleaning), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room (No Cleaning), Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room (No Cleaning), Smoking

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room (No Cleaning), Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room (No Cleaning), Non Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Located in Shinjuku, a neighbourhood in Tokyo, Shinjuku Urban Hotel is near a metro station. TeamLab Planets TOKYO and Tokyo Garden Theater are cultural highlights, and some of the area's popular attractions include Shinjuku Gyoen National Garden and Warner Bros. Studio Tour Tokyo - The Making of Harry Potter. Tokyo Disneyland® and Tokyo Disney Resort® are not to be missed. Visit our Tokyo travel guide
Map
2-8-12 Kabukicho, Shinjuku-ku, Tokyo, Tokyo, 160-0021

What's nearby

  • Omoide Yokocho
    Omoide Yokocho
    9 min walk - 0.8 km
  • Shinjuku Gyoen National Garden
    Shinjuku Gyoen National Garden
    14 min walk - 1.2 km
  • Samurai Museum
    5 min walk - 0.4 km
  • Isetan Department Store Shinjuku
    6 min walk - 0.6 km
  • Shinjuku Isetan
    8 min walk - 0.7 km

Getting around

  • Higashi-shinjuku Station
    5 min walk
  • Seibu-Shinjuku Station
    8 min walk
  • Tokyo (HND-Haneda)
    54 min drive

Restaurants

  • 新宿 NINE SPICES
    1 min walk
  • 山水草木
    1 min walk
  • 博多っ子
    1 min walk
  • ドトールコーヒーショップ
    1 min walk
  • kitchen & bar いのせんと。
    1 min walk

About this property

Shinjuku Urban Hotel

  • Hotel near Shinjuku Gyoen National Garden
  • Close to Tokyo Metropolitan Government Building, Shinjuku Urban Hotel has plenty to offer.
  • You'll also find perks such as:
    • A vending machine, a lift and luggage storage
    • A 24-hour front desk
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at Shinjuku Urban Hotel offer comforts, such as laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Bathrooms with toilets with electronic bidets and shower/bath combinations
    • Fridges, daily housekeeping and desks

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  • Air-conditioning
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Property amenities

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Shinjuku Urban Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shinjuku Urban Hotel?

As of 12 Jun, 2026, prices found for a 1-night stay for 2 adults at Shinjuku Urban Hotel on 22 Jun, 2026 start from S$93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shinjuku Urban Hotel?

Shinjuku Urban Hotel doesn't offer parking.

What time is check-in at Shinjuku Urban Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Shinjuku Urban Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Shinjuku Urban Hotel located?

Located in Shinjuku, this hotel is within a 15-minute walk of Samurai Museum and Shinjuku Gyoen National Garden. Tokyo Imperial Palace and Shibuya Crossing are also within 3 miles (5 km). Higashi-shinjuku Station is only a 5-minute walk and Shinjuku-sanchome Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shinjuku Urban Hotel Reviews

8.4

Very good

8.2

Cleanliness

8.8

Location

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 297 out of 645 reviews
Rating 8 - Good. 214 out of 645 reviews
Rating 6 - Okay. 91 out of 645 reviews
Rating 4 - Poor. 29 out of 645 reviews
Rating 2 - Terrible. 14 out of 645 reviews

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect, the staff were very helpful and everything else was perfect.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very friendly staff
Stayed 10 nights in Mar 2026
Verified

6/10 Okay

Yong

Liked: Staff & service, property conditions & facilities
Location is good. Hotel is very small and narrow
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was super cozy, right next to a few good food options and staff was super friendly and helpful would stay again
Stayed 6 nights in Aug 2025
Verified

8/10 Good

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff were friendly and checking in and out was a breeze. The room is slightly larger than typical hotels in Japan so that’s a bonus.
Stayed 15 nights in Oct 2025
Verified

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and the location was great, definitely would stay here again.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great room for travelling with a small group. The fridge size made it nice to store beverages and food from the nearby convenience stores. The washer and dryer also allow you to pack less clothing so you have more room for souvenirs.
Stayed 14 nights in Oct 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel ever, staff were great
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

RILE

Liked: Amenities
Very convenient to go around. Great for family stay.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Kimberley

Liked: Cleanliness
Staff were nice and helpful. Room is definitely in need of updates. It was loud outside our room due to the proximity of the hotel and ambulances going by. Not the fault of the hotel but just to keep in mind.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Hank

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable and modest room. Great staff!
Stayed 4 nights in Apr 2025
Verified

4/10 Poor

Jayme

Liked: Staff & service
Disliked: Cleanliness, amenities
Not what I saw on the reviews, was a dirty room with mosquitoes and carpet was stained. Staff was great! But I will not be staying there again.
Stayed 4 nights in Oct 2025
Verified

4/10 Poor

Norman C

Liked: Staff & service
Hotel staff were amazing, kind, patient, and just perfect. The room… eh. The room was a room. It had a bathroom and was labeled “non smoking,” but the ghost of a 1980s smoker came out as soon as you turned on the AC or heater fan. I was lucky enough to be in town when the weather was mild enough to keep the window open and air it out, but the damage to my allergies was already done. I fought the sniffles for the rest of the trip. Not ideal, but given the price, not unexpected.
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

Alberto

Staff was very nice an pleasant
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent.

Excellent location. Close to everything you need in shinjuku. Huge rooms by tokyo standard. Staff are very friendly and helpful. Would definitely stay again.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Close to many amenities and staff was very nice.
Verified

10/10 Excellent

Jossue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice and helpful
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Jean Paul

Liked: Cleanliness, property conditions & facilities
Great value for the price. The rooms are old but kept clean and are a little bit larger than other business hotels/economic hotels in Japan. The front desk is very helpful and the cleaning persons really put effort. The location is also great, as it is 7-10 minutes away from Shinjuku Sanchome station or 15-20 minutes away from Shinjuku station. One downside is you will be in the heart of Tokyo’s entertainment district and it will be noisy throughout the night.
Stayed 5 nights in Oct 2025
Verified

6/10 Okay

Nate

Liked: Staff & service
Quiet, great location, perfect spot for my last night in Tokyo.
Stayed 1 night in May 2024
Verified

8/10 Good

Gretchen

Liked: Cleanliness, staff & service
Overall , I like the hotel and the area. I feel relax and safe. The hotel is outdated though.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Øystein

Liked: Cleanliness, staff & service
Great location. Helpful staff.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this property and will 100% book it again, specifically room 903. Thank you for the excellent service
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Karim

Liked: Cleanliness, staff & service
The location is very strategic close to a very busy street yet quite and close to JR also 7/11 market is just next to the hotel
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place was so good, I already miss it.

Very friendly staff. Willing to go the extra mile for you. They absolutely took care of my luggage forwarding. The room was very clean when I came. They provided good amenities and toiletries. Location is amazing as well. Right in the heart of Shinjuku, with excellent restaurants and convenience stores nearby. Public transportation is very close as well.
Stayed 4 nights in Sep 2025