My family of 4 accompanied by other 2 families went for 3 days and 2 nights. The staffs are friendly and responsive. Free break fast is not just for name sake. The menu is sufficient to satisfy all age groups.
Though the transport arranged by the hotel is bit expensive, we are safe with Hotel transport.
We also tried the SPA.....good ambiance...but the quality of massage is not that much good.
Stayed there for 2D1N. 45 mins away from Batam ferry terminal. Awesome hotel staff , super friendly and the room was so spacious! The room comes with a balcony, bathtub, couch, king sized bed (awesome!), room service was super nice. The food ordered at the hotel was unique! I would recommend anyone to stay here not just for vacation but for a lifetime if possible. The pool was clean and a beautiful sight to see from the room's balcony. To all the Resorts' staff : thank you for all your efforts in making this resort an outstanding place for tourists. Keep up the awesome work! Will be back on 22nd August.
I'm always a little bit happier when the staff is friendly and the Holiday Inn Resort Batam has never failed me. I've stayed there 3 times and I'll be going back again for sure! They are always accomodating and even arranged separate pick ups from the ferry terminal for my party which was arriving at two separate times.
This is the 5th time I am staying in this hotel. The rooms are big n clean. All are well maintained. Very nice dim sum buffet. The only bad thing is there is only WiFi in the lobby, not in the room. Overall, good stay. Will go back again.
"Convenient, clean, comfortable and value for money"
Stayed for 1 night with 2 adults and 3 kids (aged 5, 8 and 10). Requested for connecting rooms and received it. Note that connecting rooms must be deluxe rooms with 1 king bed in one room and twin beds in the other. Rooms are modern, clean and well maintained. Just across the road is A2 foodcourt which has delicious seafood and BCS Mall which has an arcade, timezone, restaurants and cinema. Would love to come back again.
Had a very pleasant stay last wkend. The staff are all very friendly and very accommodating. Stayed at the Grand Deluxe room which was very spacious and rooms were kept clean with a very pleasant decor. Location wise was very good as it was about 5 mins walk to the ferry terminal.Best part is that the hotel provides free shuttle service to Kepri Mall which is relatively new. Carrefour and Matahari are the anchor tenant there.
Swiss-bel Hotel Harbourbay is one of the best hotel in Batam and I will most definitely recommend this hotel .
"Very nice affordable and clean hotel , loved it."
The check in was smooth, the hotel staff was really kind and very nice to customers. When we checked in the room the room was really nice and very clean. It was quite bigger than we expected. The bathroom was also very clean.The aircon wasn't working very well, but as soon as i called them, the service guy was in the room with in 2 mins and fixed the issue. Loved the service. Easy to get there and easy to get Taxi anytime any where. Near by have quite a lot of food stalls and restaurants.All rooms have a fridge and pre-loaded with drinks and alcohol.They also provide in room massage or could directly go the the second floor for a massage. The breakfast buffet was by far the best ones I've had in a hotel. In room service was also very nice. I would love to book this hotel again on my next trip. Thanks a lot.
Kam from Singapore
A 3-star international hotel managed by Swiss-Belhotel International, Swiss-Inn Batam located at the central business …More