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Reviews of Abashiri Kanko Hotel

3 out of 5
Abashiri Kanko Hotel
23-3 Yobito, Abashiri, Hokkaido

Reviews

7.6

Good

Rating 10 - Excellent. 19 out of 84 reviews" "
Rating 8 - Good. 35 out of 84 reviews" "
Rating 6 - Okay. 22 out of 84 reviews" "
Rating 4 - Poor. 8 out of 84 reviews" "
Rating 2 - Terrible. 0 out of 84 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Claudio

Liked: Cleanliness, staff & service, room comfort
A bit old and smelly (old) room
Stayed 1 night in Aug 2020
Response from yoshito watanabe on 10 Aug,2020
Thank you for staying at Abashiri Kanko Hotel. We are very sorry for the inconvenience and unpleasant feelings that we had with you. We will immediately improve the content you pointed out and use it for future reference. Thank you for your feedback

10/10 Excellent

KathySin, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were on a road trip around the middle and south of Hokkaido. The hotel while slightly out of town was clean, comfortable and good value.regretably during the night the earthquake struck Hokkaido and caused all electricity throughout Hokkaido to fail.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Western style room was only able to accommodate maximum of 2 pax as opposed to the maximum of 4 as stated on Expedia page. Was given a japanese tatami room upon check in but hotel reception was kind enough to provide us with 2 western style rooms with beds instead. Would be better if we were able to stay in their new wing instead of the annex but least the room was clean albeit outdated.
Stayed 2 nights in Jun 2018

8/10 Good

CHI HO TONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good dinner
Wr stayed for three nights incl dinner. Though not a buffet, a lot of choice for dinner incl liquor, sake. All you can drink. However, the open air onsen for male is not hot enough .
Stayed 3 nights in Jan 2018

4/10 Poor

KAI MING

Disliked: Property conditions & facilities, room comfort
poor wifi
Stayed 1 night in Nov 2017

8/10 Good

GT, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel room facing lake, value for money
Love this hotel! Room is relatively big and has good lake view. Just 3 mins drive to the lake. However, the restaurant did not have dinner and we had to drive out 10 mins away for food after a long day and late check in.

8/10 Good

Thing Ming

Liked: Staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced, clean hotel
Good and clean hotel but with slightly old furnishings. Stayed in a smoking room but didn't have smoke smell which is good.

6/10 Okay

Verified traveller

Quite isolated and shuttle bus hit and miss - taxis expensive. Great Onsen. Buffet dinner great value as includes drinks and dessert (chocolate fountain etc!) A bit shabby and in need of some work but I think reasonable for the area. (Abashiri certainly gets battered by the elements).

4/10 Poor

Steffen

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
コスパ良好
古いですが、安くて貸し出しグッズなども沢山あり、コストパフォーマンスは非常に良かったです。
Stayed 1 night in Aug 2020
Response from 渡辺　義人 on 10 Aug,2020
この度は天都の宿網走観光ホテルをご利用頂きまして誠にありがとうございます。 全般的にご満足頂けたご様子で大変うれしく思っております。 これからも皆様から評価いただけるホテルになるよう努めてまいります。 ご感想ありがとうございました。 またのお越しをお待ちいたしております。

8/10 Good

Yoshihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
網走での宿泊は此処で決まり！
コロナ問題有り、時節柄スポーツ合宿有りで、個人旅行者はやや肩身が狭くなりがち。そんな中、共有スペースではのんびり出来たし、何と言っても客室からの眺望は幾つかのマイナスポイントを帳消しにするだけのものでした。朝食前の湖畔の散歩は気持ち良かったです。
客室からの夕景
Stayed 2 nights in Jul 2020
Response from 渡辺　義人 on 10 Aug,2020
この度は天都の宿網走観光ホテルをご利用頂きまして誠にありがとうございます。 全般的にご満足頂けたご様子で大変うれしく思っております。 これからも皆様から評価いただけるホテルになるよう努めてまいります。 ご感想ありがとうございました。

8/10 Good

Chin Yan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
古いせいかもしれないですね！
ストーブが囲われていたせいで、部屋が温まりずらく寒いし、食事が良くなかった。布団の敷き方がグチャグチャで悪かった。洗面台のタオルがボロボロなのも嫌でした。
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

satoru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

CHIHPING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
可以看見往湖，免費停車，有溫泉可泡，最棒的是早餐超豐富，海鮮沙西米任你吃
Stayed 1 night in Sep 2019

8/10 Good

NOBUAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

米樂

Liked: Cleanliness
優閒逸致
Stayed 1 night in Aug 2019

6/10 Okay

IWASE

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
露天風呂
風情がある露天風呂が良いですね。湯温は38℃とぬるめだったので長く入れました。
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
スタッフの方たち愛想がないです。
Stayed 4 nights in Aug 2019

8/10 Good

Hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
網走湖に臨む静かなホテル
大型のホテル。網走湖に臨む山の中腹にあり、客室の窓からは素晴らしい眺望であった。朝食も地元の食材を豊かに使い大変満足。ただ、客室は年季の入った和室特有のにおいが気になった。何より不快だったのは、ちょうど大学のラグビー部の合宿とぶつかっており、彼らのシューズが廊下に置かれていたこと。仕方がないと思うが、チェックインのときに一言伝えてくれれば、他のルートを通行できたのが残念だった。
Stayed 1 night in Aug 2019

10/10 Excellent

serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parfait
très bel hôtel dans un beau cadre naturel avec de superbes bains, un excellent petit déjeuner, et un accueil anglophone très sympathique. On nous gare même la voiture en arrivant.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夜遅くの到着になってしまったのに、快く対応してくれた。 施設は普通のホテルという感じだが、部屋から網走湖などもみえてよかった。
Stayed 1 night in Jul 2019

8/10 Good

MING CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Hsiao-san

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
開車推薦的住宿
房型雖沒有很新，但是乾淨又舒適，溫泉和早餐都令人滿意。要開車去比較方便。
Stayed 1 night in Jul 2019

8/10 Good

Ya-Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體相當舒適的地方
飯店外觀不怎麼樣，但裡頭很乾淨整齊，我住的和室房型，空間很夠還面湖。 有免費且漂亮的各式浴衣可以出借，還提供兩個不同的樓層的湯池，為了欣賞不同景色，還有男、女湯互換的時段，相當貼心的設計。 停車也免費，但要留鑰匙，不過車子就在門口密集停，也沒什麼好擔心的。 早餐還可以，不是非要在飯店吃的人，其實可以不必考慮。 飯店對面的網走湖畔，相當值得一遊，可以看到老鷹耶！如果網走湖乾淨清澈些，就更完美了。
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
網走湖畔の観光ホテル
昔ながらの観光ホテルで卓球台などもあり家族で楽しめました。朝食バイキングのイカの刺身が美味しかったです。
Stayed 2 nights in Mar 2019

10/10 Excellent

Siu ying

酒店設備很好，房間整潔，大致上好滿意有機會下次再光臨。
Stayed 1 night in Sep 2018

6/10 Okay

yiu fan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
網走湖溫泉酒店:
因入住時北海道地震影響，沒有水電力供應, 溫泉沒有提供， 接待服務員很好，到車場幫手取行李，到接待處check in， 還幫忙取行李搬上五樓房間，還提供簡單免費晚餐早餐， 衷心感謝咁多位酒店 服務員專業精神服務…
Stayed 1 night in Sep 2018

6/10 Okay

Florence

Vue sur le lac mais isolé de la ville
Dommage que les chambres soient vieillottes. L’hôtel est à 5km de la ville, pas pratique sans voitures. L’on s’en et le petit-déjeuner sont très bien et le personnel très serviable
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Garfield, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
傳統溫泉酒店
溫泉浴場算大,不過客房有煙味(因為不分吸煙和非吸煙房),有浴衣免費借用(出街),一定要開車去,沒有公車到附近
Stayed 2 nights in Jul 2018

6/10 Okay

Ｊａｃｋｉｅ, 北関東

Disliked: Property conditions & facilities
排水系どうにかしたほうがいい
古い施設に結構ありがちな浴室周りの排水容量の問題。 最低限、バスタブの排水栓を普通に抜いた状態で溢れることだけは避けるようなメンテナンスをしてほしい。 部屋は広くて、窓から見える網走湖はキレイでした。
Stayed 1 night in Jul 2018

10/10 Excellent

SHIH-PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
風景優美，價格適中，很適合開車的人
Stayed 2 nights in Jul 2018

10/10 Excellent

川西　明佳, 東京都

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
夕日が見える素敵なホテル
Stayed 1 night in Jul 2018

8/10 Good

CHUN NGAI

Liked: Staff & service, property conditions & facilities
日式房間 進房後有陳年煙味和濃厚木味
Stayed 1 night in May 2018

10/10 Excellent

ploy, bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
I got the room with great view. Turn down service is amazing. Breakfast very nice everyone in my group enjoy staying here.
Stayed 1 night in Mar 2018

6/10 Okay

utis

Good location but with extra charge.
Right in front of the Abashiri lake. The lake was frozen during our stay (late March) . We were charged with the hot spring charge even we did not use it.

6/10 Okay

kaoru

Liked: Staff & service
Disliked: Cleanliness
残念なホテル
満室ではなかったのだからもう少しましな部屋に泊まりたかった 一番端の部屋で窓からの景色が半分見えなかった、景色が五割引きで 残念だった、もう二度と泊まらないと思います。 初めての客には適当な普段使わない部屋をあてがった感じです、

6/10 Okay

Verified traveller

Liked: Staff & service
一般
酒店地理位置不方便，離網走市區比較遠。 房間有點舊，不過房間景色對正網走湖。 附近有網走監獄博物館、鄂霍次克流冰館
Stayed 1 night in Dec 2017

8/10 Good

ALEX C P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

4/10 Poor

kyoko

Disliked: Cleanliness, property conditions & facilities, room comfort
古い
お部屋は、古い感じもう少し改装が、必要
Stayed 1 night in Sep 2017

4/10 Poor

Seogwon

사진과 실제 방이 다릅니다.
예약화면의 방 사진과 실제 제공된 방이 달랐다. 화면에 나타난 방을 생각하고 예약한다면 후회할 것이다.
Stayed 1 night in Sep 2017

6/10 Okay

YEE WAN HELEN

Reasonable price with good room view
The view of the hotel is very good, facing the lake but the room is a bit old but overall acceptable with the room rate is reasonable. The disappointed thing is that no dinner provided, we must drive again to look for a restaurant which we felt so tired as we were driving for hours to arrive the hotel, just want to relax.
Stayed 1 night in Sep 2017

8/10 Good

HUNG-YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice onsen experience.
It is a Onsen hotel on lake side. The onsen is nice.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
傳統的溫泉飯店.房間塌塌米味道加上房間沒有禁菸.所以剛進房味道不好聞.要開一會的窗加空調味道才會不見.我們選擇的房間很大.可以看到網走湖.晚上要泡澡時.被水龍頭流出一缸淡紅色的水嚇到.再重新漏過就正常了.
Stayed 1 night in Aug 2017