Fairmont, Ancol hotels

"5 star"

"The staff was courteous and helpful. "

"Excellent service for staff and Duty mamage Mr Suleman"

"Convenient location and great services."

"Staff were very friendly and accommodating. Breakfast had variety and enough to eat. Excellent location with near by shops and restaurants. Perfect for few days in Jakarta. "

"Shuttle was great to and from the airport. Great service, comfortable beds, and they have some delicious mango sticky rice on their room service menu. "

"Good location. Clean room and good service. Entry to the room was a little confusing but once we learned the basics, we did ok."

"The Orient Jakarta Hideaway is a stylish, well-run hotel with a lot of personality. The design is genuinely chic—leather, aged wood, local art, and thoughtfully curated historical photos that make the whole place feel warm and intentional. The library in particular is stunning, and I found myself spending time there just to take it in. The staff were consistently friendly and attentive, and amenities like the pool area felt properly staffed rather than “hands-off.” The rooftop pool and hot tub are large, and the infinity view over the city is a highlight. The spa was excellent as well. Breakfast was another strong point: it’s order-from-the-menu rather than a buffet, but you can order as much as you’d like, and everything I tried was tasty. The location is central for getting around Jakarta, and I also appreciated that my colleague (who wasn’t staying at the hotel) was able to join me at the pool and in the library without any issues. A couple of things are worth knowing. The room layout is unusual, with the sink positioned between the bed and the shower, and the toilet on the other side of the room, which may not be for everyone. Also, while it’s centrally located for driving, it isn’t very walkable—aside from the Mori building next door, crossing the major streets nearby can be difficult."

"The staff were amazing, could not offer enough help. The room was clean, all fresh linen. The restaurants and the breakfast were delicious and staff were again friendly. "