Bandar Utama Hotels with Swimming Pool

"A total non entity of a hotel. No lobby or area to relax except for the Executive Floor which was not accessible to most guests. Check in was a mess and took over 15 mins to be served with no water provided. Breakfast was good but very hectic with no personalised service. We were on the 19th floor but Zero sound I insulation to the extent where we could hear traffic on the ground and everything in the corridor. This was awful given KL is often a stop for many people and meant jet lag was worse than expected "

"All good as usual : nice breakfast, beautiful room and quiet settings"

"Great hotel central nice restaurant and lots to do around the hotel "

"Property is clean but show sign of age. Staffs are generally friendly with the exception of front desk receptionists who has poker face most of the time; a little smile goes a long way. There is quite a distant from the front desk to the elevator, which involve going up an escalator; I am not sure how physically challenged people can make it up there."

"Need to have more vegetarian options in their club lounge and also more variety"

"Quality of breakfast is lacking but the spread is ok."

"Best breakfast buffet ever, and we've had a lot of breakfast buffets! The room was a little small, but nice. Easy and quick access to KL sights and shopping. Pool area was nice, and we were able to find two loungers easily at all times we tried."

"Amazing five star hotel. Great pools, centrally located, nexts to the twin towers. Really enjoyed my stay."

"Great location across from Pavilion mall. Confortable bed and friendly service. Amenities and property is older, but adequate."