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Reviews of Apartment Queen Victoria Batam

3 out of 5
Apartment Queen Victoria Batam
Jalan Jendral Sudirman, Taman Baloi, Lubuk Baja, Batam, Riau Islands

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 19 reviews" "
Rating 8 - Good. 7 out of 19 reviews" "
Rating 6 - Okay. 3 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Jit Hoe Darren

Business traveller
Disliked: Cleanliness, room comfort
Stayed 2 nights in Dec 2022

6/10 Okay

FAA

Travelled with family
Liked: Staff & service
My personal review.
The apartment is huge, with 3 bedrooms, living room and kitchen. Near to Nagoya, batam centre and grand mall. Good for family. The downside is that the toilet in the master bedroom was dirty, there was black spots in the bathtub. The whole unit floor was dusty and there were mold in the freezer.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent, convenient and quiet
Stayed 1 night in Dec 2019

6/10 Okay

Lai Heng

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The place a bit not well maintain. No door bell. No phone. Air-condition still okay. No microwave.
Stayed 2 nights in Nov 2019

8/10 Good

CLEMENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Overall satisfied with good service but communication in English was not efficient. Suggest for those associates with low command of foreign language should pass the call to the seniors / colleagues with good English to response in a faster way. The location of the Apartment is really not tourist friend area. However the cab services called by the Front Desk Associates are very fast.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Great experience.. staff nice clean place highly recommend thanks
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was ok. Book for 3 units on 27 and 28 April 2019. Request 4 person in a unit but was given 1 queen bed and 1 single bed. The other person have to sleep at the sofa. Tried calling Expedia cannot go thru. Not satisfied with the incident since I'm a loyal customer with Expedia.
Stayed 1 night in Apr 2019

8/10 Good

Aida

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly. The condition of the apartment was good.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Comfortable Stay
Apartment was clean. For the 3 bedroom, the single room has no aircon but only fan. But the single room has a pull-out bed so it can actually occupy 2 paxs. The water supply for the shower is very bad though. If someone flushes the toilet the water supply for the shower will be disrupted. Definitely requires transportation as there is no shops or eateries around there. But there is a mini makan place at the lobby. Restaurant owner Hans was very friendly and food was cheap and good
Stayed 1 night in Jan 2019

10/10 Excellent

LING HSIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cheap and have 2 rooms and also kitchen.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's nice place to stay but quite far from city. We had pleasant stay at this property. Thanks.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

yvonne, singapore

Liked: Cleanliness, staff & service, room comfort
very inconvenient hotel
No restaurant, no shopping center, quiet place no taxi, address not clear

8/10 Good

Jack

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ok
Hygiene not so good , lack of hot water , but considering the price, what u pay is what u get
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
comfort and enjoyable. disadvantage- inaccessible to food premises around the vicinity. location transportation from point to point; can engaged (bluebird taxi) or download application/ activate your Uber Apps or using their local Apps for convenience.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was really comfortable. It really feels like home. Just that taxi drivers does not recognise this place as Apartment Queen Victoria Batam but as Imperium. Other than that this apartment rooms are well-conditioned.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
staying in the nice and fancy premium room
We stayed in a very nice premium unit of this apartment, very clean and very comfortable with super quality bed, and the fancy eating table looks nice but a bit hard to sit down on the high chairs for children. We like the place because of very quiet and having swimming pool with morden gym. But there is nothing around the apartment, fortunately a good restaurant is nearby, we could use uber taxi whenever we go out. We want to stay if we have a holiday again!
Stayed 3 nights in Oct 2017
Dear Sir/Madam, We really appreciate your positive feedback, our staff will continue striving to provide a pleasant stay to our guests.

10/10 Excellent

david, bandung,indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good apartment. Overall very enjoyed this apartment. Clean, comfort. Recommended for family or even backpackers
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are comfortable with our staying and find apartment good standard. Maybe view can be better, but totally good.
Stayed 3 nights in Jun 2017