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Reviews of SOVRANO HOTEL

2.5 out of 5
SOVRANO HOTEL
jalan pembangunan, 1 - 3, Batam, Riau Islands

Reviews

5.6
Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 2 out of 5 reviews" "

6.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

5.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Yang Hwee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front office staffs are friendly and helpful. Room is basic which is acceptable for the price, but my issues are the shower water jet is too weak and small and takes a while to take shower, sometime have hot water sometime no hot water, also no housekeeping done during my 2 nights stay, I have to clear my own rubbish and ask to replace towels.
Stayed 2 nights in Jul 2023

2/10 Terrible

Long

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
it is not for the money, the tower is also dirty n not make up the room in the morning.
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Location
Hotel in good location, very convenient
Stayed 1 night in Mar 2023

10/10 Excellent

Strife

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs and the hotel is clean, opposite grand batam mall which is very convenient
Stayed 2 nights in Aug 2022

2/10 Terrible

Ganesan, Singapore

Disliked: Cleanliness
Stayed 2 nights in Jul 2022