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The Golden Bay Hotel Batam

Photo gallery for The Golden Bay Hotel Batam

Primary image
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of The Golden Bay Hotel Batam

The Golden Bay Hotel Batam

3.5 star property

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Social distancing
Map
Jalan Bengkong Laut, Golden City, Bengkong, Batu Ampar, Batam, 29433

Explore the area

  • Popular LocationNagoya Hill Mall14 min drive
  • Popular LocationMaha Vihara Duta Maitreya Buddhist Temple15 min drive
  • Popular LocationBatam Centre15 min drive
  • AirportBatam Batu Besar (BTH-Hang Nadim)34 min drive

Choose dates to view prices

About this area

Batam

Located in Batam, The Golden Bay Hotel Batam is in an area with good shopping. Maha Vihara Duta Maitreya Buddhist Temple and Barelang Bridge are local landmarks, and some of the area's activities can be experienced at Batam Centre and Batam Centre Ferry Terminal.

What's nearby

  • Batam Center Shopping Area - 12 min drive
  • Batam Centre Ferry Terminal - 12 min drive
  • Nagoya Hill Mall - 14 min drive
  • Maha Vihara Duta Maitreya Buddhist Temple - 15 min drive
  • Batam Centre - 15 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 34 min drive

Restaurants

  • Restaurants on site
  • Cheng Ho

About this property

The Golden Bay Hotel Batam

Family-friendly hotel with water park and free area shuttle
This hotel features a water park (surcharge), a restaurant and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site. All 124 rooms offer free WiFi, 24-hour room service and LED TVs with cable channels. Other amenities available to guests include coffee makers, free bottled water and safes.
The Golden Bay Hotel Batam offers 124 air-conditioned accommodations with a safe and complimentary bottles of water. LED televisions come with cable channels.

Bathrooms include a shower, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a water park (surcharge).
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) during limited hours
  • Airport shuttle on request
  • Free local area shuttle
  • Free shopping centre shuttle

Food and drink

  • Breakfast available for a fee: IDR 50000 for adults and IDR 25000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Spa services
  • Water park access (surcharge)

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Snack bar/deli
  • Water slide

Conveniences

  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Japanese
  • Malay

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Picnic area

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 9 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for IDR 125000 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 200000.0 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 50000 for adults and IDR 25000 for children (approximately)
  • Airport shuttle fee: IDR 120000.00 per vehicle (one way)
  • Rollaway bed fee: IDR 125000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Golden Bay Hotel Batam
Golden Bay Batam
Golden Bay Hotel
The Golden Bay Batam Batam
The Golden Bay Hotel Batam Hotel
The Golden Bay Hotel Batam Batam
The Golden Bay Hotel Batam Hotel Batam

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 17 out of 51 reviews
5 - Excellent 33%
Rating 4 - Good. 18 out of 51 reviews
4 - Good 35%
Rating 3 - Okay. 7 out of 51 reviews
3 - Okay 14%
Rating 2 - Poor. 4 out of 51 reviews
2 - Poor 8%
Rating 1 - Terrible. 5 out of 51 reviews
1 - Terrible 10%

3.8/5

Cleanliness

4.0/5

Staff & service

2.3/5

Amenities

3.5/5

Property conditions & facilities

3/5 Okay

Travelled with group
Stayed 2 nights in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Provide shuttle service to Nagoya Hill Mall & BCS. Breakfast provided are very basic, only few dishes. It's opposite GO CART & abt 10mins walk to Golden Prawn Seafood Restaurant.
Stayed 3 nights in Nov 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad Experienceโ€ฆ During my visit at Golden Bay Hotel dated 26 Oct 2019. Upon arriving at the hotel at 1000hrs, my friends and I was told by the concierge that thereโ€™s no room for us. The rooms were not ready due to rectification works. They should have inform us in advance about it so that we could make the necessary arrangement as not to waste our time. After an hour two of waiting, we were told that they will get us our room but we need to share rooms in order to accommodate, but we decline the offer as we have already paid our stay in full. They sent us from one hotel to another and make us look like bumbling idiots. Then they told us they got 3 rooms which is like a chalet, so we went back to Golden View hotel to view this "chalet" which is located near the swimming pool. This chalet looks like a chicken coup and smells of cow dung, it looks like someone got murdered in that chalet (yes its that bad), it was quiet and haunting, the chalet looks like it has not been occupied since Japan invaded Asian in WW2, I kid you not, there was a bed on the floor, a very musty smell and only us around and no one else!! Do we seriously look like some barn yard animals or someone looking for an outdoor adventure?? Look, if the hotel would have give us 2 or 3 weeks notice that the hotel is fully booked then maybe we could have could have planned to go somewhere else but this is not the case, who wouldn't get angry?? We were treated like idiots running here and there looking for a god
Stayed 2 nights in Oct 2019

4/5 Good

Travelled with partner
Provide free shuttle transport to BCS & Nogoya Mall. Walking distance to Golden Prawn Seafood Restaurant.
Stayed 3 nights in Sep 2019