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The Golden Bay Hotel Batam

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Exterior detail
Superior Queen | In-room safe, desk, blackout curtains, iron/ironing board
Breakfast (IDR 50000 per person)
Lounge

Overview of The Golden Bay Hotel Batam

The Golden Bay Hotel Batam

3.5 star property
7.4 out of 10 Good
7.4/10 Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
Map
Jalan Bengkong Laut, Golden City, Bengkong, Batu Ampar, Batam, 29433

Explore the area

  • Popular LocationNagoya Hill Mall6 min drive
  • Popular LocationMaha Vihara Duta Maitreya Buddhist Temple7 min drive
  • Popular LocationBatam Centre7 min drive
  • AirportBatam Batu Besar (BTH-Hang Nadim)30 min drive

Room options

About this area

Batam

Located in Batam, The Golden Bay Hotel Batam is in an area with good shopping. Maha Vihara Duta Maitreya Buddhist Temple and Barelang Bridge are local landmarks, and the area's natural beauty can be seen at Panbil Nature Reserve and Drak Bike Park.
Visit our Batam travel guideOpens in a new window
Map

What's nearby

  • Batam Center Shopping Area - 6 min drive
  • Nagoya Hill Mall - 6 min drive
  • Batam Centre Ferry Terminal - 6 min drive
  • Maha Vihara Duta Maitreya Buddhist Temple - 7 min drive
  • Batam Centre - 7 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 32 min drive

Restaurants

  • Ayam Bakar Chaniago - 4 min drive
  • Holland Bakery - 5 min drive
  • Kasta Coffee Shop - 7 min walk
  • Sate Asih - 4 min drive
  • Bakso Pak Kumis - 10 min walk

About this property

The Golden Bay Hotel Batam

3.5-star family-friendly hotel
A cafe, dry cleaning/laundry services and a bar are just a few of the amenities provided at The Golden Bay Hotel Batam. Treat yourself to a massage or other spa services. The on-site restaurant, Cheng Ho, features international cuisine. Free in-room WiFi and a business centre are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), a free local area shuttle and a round-trip airport shuttle (surcharge)
  • A water park (surcharge), luggage storage and multilingual staff
  • Guest reviews give good marks for the helpful staff and proximity to shopping
Room features
All 124 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) during limited hours
  • Airport shuttle on request
  • Free local area shuttle
  • Free shopping centre shuttle

Food and drink

  • Breakfast available for a fee: IDR 50000 for adults and IDR 25000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Cheng Ho

Things to do

  • Spa services
  • Water park access (surcharge)

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Snack bar/deli
  • Water slide

Conveniences

  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Picnic area

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Similar properties

Policies

Check-in

Check-in from 2 PM - 9 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 125000 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 200000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately IDR 50000 for adults and from IDR 25000 for children
  • Airport shuttle fee: IDR 120000.00 per vehicle (one way)
  • Rollaway bed fee: IDR 125000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Golden Bay Hotel Batam
Golden Bay Batam
Golden Bay Hotel
The Golden Bay Batam Batam
The Golden Bay Hotel Batam Hotel
The Golden Bay Hotel Batam Batam
The Golden Bay Hotel Batam Hotel Batam

Frequently asked questions

Is The Golden Bay Hotel Batam pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Golden Bay Hotel Batam?

Self-parking is free at this property.

What time is check-in at The Golden Bay Hotel Batam?

Check-in is from 2 PM - 9 PM.

What time is check-out at The Golden Bay Hotel Batam?

Checkout is at noon.

Does The Golden Bay Hotel Batam provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 120000.00 per vehicle applies.

Where is The Golden Bay Hotel Batam located?

This family-friendly Batam hotel is within 3 mi (5 km) of Nagoya Hill Mall and Maha Vihara Duta Maitreya Buddhist Temple. Batam Center Shopping Area and Mega Mall are also within 6 miles (10 km).

The Golden Bay Hotel Batam Reviews

The Golden Bay Hotel Batam Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 51 reviews" "
" "10 - Excellent 33%
Rating 8 - Good. 18 out of 51 reviews" "
" "8 - Good 35%
Rating 6 - Okay. 7 out of 51 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 4 out of 51 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 5 out of 51 reviews" "
" "2 - Terrible 10%

7.6/10

Cleanliness

8.0/10

Staff & service

4.7/10

Amenities

6.9/10

Property conditions & facilities

Reviews

6/10 Okay

Azura

Travelled with group
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Provide shuttle service to Nagoya Hill Mall & BCS. Breakfast provided are very basic, only few dishes. It's opposite GO CART & abt 10mins walk to Golden Prawn Seafood Restaurant.
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad Experience… During my visit at Golden Bay Hotel dated 26 Oct 2019. Upon arriving at the hotel at 1000hrs, my friends and I was told by the concierge that there’s no room for us. The rooms were not ready due to rectification works. They should have inform us in advance about it so that we could make the necessary arrangement as not to waste our time. After an hour two of waiting, we were told that they will get us our room but we need to share rooms in order to accommodate, but we decline the offer as we have already paid our stay in full. They sent us from one hotel to another and make us look like bumbling idiots. Then they told us they got 3 rooms which is like a chalet, so we went back to Golden View hotel to view this "chalet" which is located near the swimming pool. This chalet looks like a chicken coup and smells of cow dung, it looks like someone got murdered in that chalet (yes its that bad), it was quiet and haunting, the chalet looks like it has not been occupied since Japan invaded Asian in WW2, I kid you not, there was a bed on the floor, a very musty smell and only us around and no one else!! Do we seriously look like some barn yard animals or someone looking for an outdoor adventure?? Look, if the hotel would have give us 2 or 3 weeks notice that the hotel is fully booked then maybe we could have could have planned to go somewhere else but this is not the case, who wouldn't get angry?? We were treated like idiots running here and there looking for a god
Stayed 2 nights in Oct 2019

8/10 Good

RONNIE, SG

Travelled with partner
Provide free shuttle transport to BCS & Nogoya Mall. Walking distance to Golden Prawn Seafood Restaurant.
Stayed 3 nights in Sep 2019

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel.
Super friendly, helpful staff. Clean and comfortable room. Good breakfast. Highly recommended as long as you're ok taking taxis into main areas.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The place was listed as a 3 star but it was definitely a 1 star. Smokey, dirty ashtrays in the lobby area. A karaoke place next door that was very loud and went until 6 am. DO NOT STAY THERE!!!! Waste of money
Stayed 4 nights in Jun 2019

6/10 Okay

Lynn, singapore

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
water is inconsistent, you get burn. If you turn on hot, otherwise too cold
Stayed 2 nights in Jun 2019

10/10 Excellent

Ayang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

CLEMENT

Liked: Staff & service, property conditions & facilities, room comfort
Very Friendly Staff
Over all stay is very good with all the friendly staff, Front office clerks, housekeeping staff and restaurant associates. However the wardrobe was dusty every time we stay. The so call personal safe is so difficult to use, be the location, method of keying the passwords, the words of instruction are invisible to follow.................... cannot be used is the word.
Stayed 1 night in Dec 2018