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"Room lovely,staff very friendly and polite."

"Always fab stay. Excellent staff who have been there years. So it must be a good working environment. Breakfast was hectic to say the least being half term, but food was constantly being replenished and tables cleared, alway helps when there is plenty of staff working the shift. Well done "

"room was very clean, bed was comfortable. Check in staff could not do enough to help me. Great customer service!"

"The staff here are all so friendly and helpful. We booked an upgraded room with access to a lounge, which was great as we’d had a long haul flight and just needed something light before bed. The lounge access in the evening meant we could get some delicious snacks and drinks. Whilst the hotel don’t do an airport shuttle, there are numerous options to get to the airport. We tried the electric car transfer and the bus on different occasions. The buses stop just across the road from the hotel and drop either inside T2/3 or T5 so very convenient. We would certainly use this hotel again when flying to/from Heathrow."

"good overall"

"Lovely staff, needs a few bits updating but they are on it. Great location."

"Bar was friendly"

"Rooms so lovely , bright & big . Breakfast was far too overcrowded. Food wasn’t very hot at all"

"Beautiful location, nice pool, room comfortable, a bit chilly though"