Bar (on property)

Reviews of Ocean Bay Hotel

2.5 out of 5
Ocean Bay Hotel
583 New South Promenade, Blackpool, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 27 out of 39 reviews" "
Rating 8 - Good. 10 out of 39 reviews" "
Rating 6 - Okay. 1 out of 39 reviews" "
Rating 4 - Poor. 1 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alasdair

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel 👌
Great hotel with an ideal location for the seafront, customer service was friendly and welcoming. Highly recommend staying here!
Stayed 1 night in Oct 2023

8/10 Good

Gengpu, Addlestone

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathroom is small and there are no towels
Stayed 1 night in Aug 2023

4/10 Poor

Grace

Travelled with partner
Disliked: Amenities, property conditions & facilities
There was laundry placed on the radiator at the entrance. Bathroom was unclean lots of hair in the wash basin and shower. Therefore we were not able to take a shower in the morning.
Stayed 1 night in Apr 2023

10/10 Excellent

Liam

Stayed 1 night in Aug 2022
Response from Ocean Bay Hotel on 5 Oct,2022
Thanks you and looking forward to seeing you again

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean, good for price, short walk to pleasure beach and pier, ran by lovely couple.
Stayed 1 night in Aug 2022
Response from Ocean Bay on 15 Aug,2022
Thanks you and looking forward to seeing you again

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Everything was spot on friendly service etc but a little bit out the way tho,
Stayed 1 night in Aug 2022
Response from Ocean Bay on 15 Aug,2022
Thanks you and looking forward to seeing you again

8/10 Good

Graham

Liked: Cleanliness, staff & service, room comfort
Short holiday
Parking on front 8 til 10 Otherwise near hotel limited Room comfy but compact Hoteliers helpful
Stayed 3 nights in Aug 2022
Response from Ocean Bay on 15 Aug,2022
Thanks you and looking forward to seeing you again

6/10 Okay

Sean

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2022

10/10 Excellent

ALEXANDER

Stayed 1 night in Jun 2022
Response from Ocean Bay Hotel on 6 Jun,2022
Thank you and hope to see you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Pleasure Beach and train station.
Nice room, very hot good shower, friendly host. Very close to the Pleasure Beach and the train station. All in all everything we needed for our short stay.
Stayed 1 night in Apr 2022
Response from Ocean Bay Hotel on 23 May,2022
Thanks you staying with us and it was a pleasure hosting you.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
This is a very pleasant hotel with a lovely host who could not be any more welcoming or helpful and an absolutely cracking breakfast would highly recommend
Stayed 2 nights in Sep 2021

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

10/10 Excellent

Anndrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy family
Wheather was rubbish but did not stop the fun the hotel owners were very friendly an helpful the hotel was very clean an welcoming would definitely recommend to family and friends 10/10 for me unfortunately we didnt have the breakfasts as we ate out but they did smell amazing will definitely try next time we decide to come down for another holiday
Stayed 3 nights in Aug 2021

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, Great Breakfast Great Staff
Great place to stay and really nice guys who own the place. I stayed with my two children in a top floor room with a sea view. The room was really clean. The breakfast was great and great value :-). We will definitely be staying again. Thanks
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small family business, so welcoming and friendly.
Stayed 1 night in Jun 2021
Response from Sue xx on 21 Jul,2021
Thank you so much xx

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Really clean and lovely staff but the problem was that their isnt a lift and its verry faar from everything
Stayed 3 nights in May 2021
Response from Sue x on 21 Jul,2021
Unfortunately no we do not have a lift, there are one or two flights of stairs to the guest rooms. We are an 8 min walk to Pleasure Beach, sandcastle water park and south pier, we do show a map of where we are before you book.

10/10 Excellent

NADEEM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure family hotel and very good for kids they hanging around very safe
Stayed 2 nights in May 2021
Response from Sue x on 21 Jul,2021
Thank you xx

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Nice hosts. Good breakfast
Stayed 2 nights in May 2021
Response from Sue x on 21 Jul,2021
Thank you so much xx

10/10 Excellent

Agnieszka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean and comfortable place
Stayed 2 nights in Nov 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel staff were lovely, friendly and welcoming. We only stayed for one night and found the beds to be comfortable and the room warm. The room was clean however there was a fair amount of wear and tear which was visible and so made the room appear unclean. The curtain poles were rusty and the curtains themselves ripped. For us this was a last minute booking, and only for one night so this was ok, but if we had been staying longer, the finish of the room (curtains etc) would have been disappointing. The hotel itself though was a good rate for a fairly decent room, we didn’t use the facilities such as the bar or dining room but these appears to be well looked after and clean. It just needs a little TLC in the rooms.
Stayed 1 night in Oct 2020
Response from Ocean Bay Hotel on 18 Oct,2020
Hello there. Thank you for a positive review! We are glad that you enjoyed your overnight stay with us and that you found the room comfortable. The curtains in the room you stayed in will be replaced at the end of the season as guests have damaged them with use. We do put up new curtain poles but unfortunately they do become rusty due to the weather and the sea air when the windows are open. We are glad you found the hotel good value and we hope to welcome you back again in the future!

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night awqy
Brilliant stay, very friendly staff and an ideal location. Breakfast was spot on also would definitely recommend.
Stayed 1 night in Oct 2020
Response from Ocean Bay Hotel on 18 Oct,2020
Thank you very much for this outstanding review! We very much look forward to welcoming you back to stay with us again in the future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
The stay was enjoyable, comfortable and effortless from start to finish. Will definitely use this hotel again on my next trip
Stayed 1 night in Aug 2020
Response from Ocean Bay Hotel on 6 Oct,2020
Thank you very much for your review. We are glad you enjoyed your stay and we very much look forward to welcoming you back!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Ocean Bay Hotel on 6 Oct,2020
Thank you very much for the review. We hope you enjoyed your stay here with us at the Ocean Bay Hotel and we hope you choose to stay with us again.

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kids happy stay
This was a last minute decision to stay for one night stay it was are first time at the ocean bay hotel. It was very clean and a very friendly place to stay were the kids were comfortable and happy to be will definitely be visiting again soon
Stayed 1 night in Aug 2019
Response from Sue & Jim on 5 Oct,2019
Thank you so much Shaun x glad you all enjoyed your stay xx

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly . Clean. Lovely breakfast. Quiet as is past pleasure Beach . Is near tram stops so easy to get around. We'll be back.
Stayed 2 nights in May 2019
Response from Sue on 7 Jun,2019
Thank you xx

10/10 Excellent

Stef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family fun, perfect location, fab hotel
Warm welcome from the host, room was clean and tidy, we borrowed a bed guard for our youngest which the lady went and got for us straight away. Overall a great stay in a perfect location with a team stop just across the road
Stayed 1 night in Apr 2019
Response from SUE X on 23 Apr,2019
Your very welcome Stef x glad you enjoyed your stay xx

10/10 Excellent

Ken, uk.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sue runs a tight ship but this is to the benefit of her customers my wife and i enjoyed our stay here and nice and quite would stay again.
Stayed 3 nights in Oct 2018

8/10 Good

Olwen, West Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay at the Ocean Bay
We had a friendly welcome from the owners. Comfortable, clean hotel with excellent breakfast in a handy location.
Stayed 4 nights in Sep 2018

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing is too much trouble. 5 STAR
Absolutely brilliant. Very warm and friendly and nothing was too much trouble. Will definitely be back again!
Stayed 2 nights in Oct 2018

10/10 Excellent

glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good and friendly will stay again
Stayed 2 nights in Jul 2018

10/10 Excellent

Philip, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to beach
Hotel very clean ,beds very comfortable sleep all night.tram stop just across the road so very handy for us as we have some trouble with walking to far. Hotel owners Sue &Jim will do anything they can to help with your stay Breakfast was excellent
Stayed 2 nights in Jun 2018

10/10 Excellent

Scott, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Pleasure Beach!
It's very close to Blackpool Pleasure beach, and my family room with one double and two bunks was perfect and comfortable, the shower was strong and hot, bathroom modern and clean, and the included full English breakfast was really tasty. Well done, would stay again!
Stayed 1 night in Nov 2017

10/10 Excellent

paul, walsall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money. Clean and very pleasant.
Good value for money. Not the usual Blackpool sub standard.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay friendly staff and great breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
football trip
Ideal location.just basic n great for our football break

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to beach and tram station
Yes would use again 3rd time there and got a good service