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Reviews of Papyrus Tropical Hotel

3 out of 5
Papyrus Tropical Hotel
Jl. Perdana Raya, Kav. 12, Komplek Budi Agung, Bogor, West Java

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Dale

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel I have ever stayed in
No hot water despite promises to fix it, dirty used bath towel as a bath mat, tv bracket not on the wall properly, dirty walls pretty much everywhere
Response from Edi Rohendi on 2 May,2018
Dear Mr. Dale Kilborn, We thank you and really appreciate for your review about our hotel's room. We are very sorry for your inconvenience stay in our hotel and become your worst experience. On behalf of Hotel Management and whole staff, we really apologize. We will pay attention to what you pointed out. Hopefully you still deign to stay in our hotel in your next visit. Best Regards, Papyrus Tropical Hotel Management

8/10 Good

Caries

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel yang nyaman n bersih. Pelayan ramah.
Pengalaman menginap 1 malam.bersama keluarga cukup menyenangkan.