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Reviews of The Maemar Hotel

2 out of 5
The Maemar Hotel
91-95, West Hill Road, Bournemouth, England

Reviews

5.2
Rating 10 - Excellent. 11 out of 96 reviews" "
Rating 8 - Good. 10 out of 96 reviews" "
Rating 6 - Okay. 29 out of 96 reviews" "
Rating 4 - Poor. 21 out of 96 reviews" "
Rating 2 - Terrible. 25 out of 96 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

4/10 Poor

Simon

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible worst hotel . Shower not workings. 1 towl . 1 pillow . Need a lot of work
Stayed 1 night in Dec 2023

6/10 Okay

Baburao

Stayed 1 night in Oct 2023

4/10 Poor

Daniel

Disliked: Staff & service, amenities
No breakfast, restaurant, bar or working television despite claims to the contrary on their website.
Stayed 3 nights in Sep 2023

2/10 Terrible

Morad

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and not clean
Stayed 1 night in Jul 2023

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Friendly,but very dirty!!
Stayed 1 night in Aug 2023

4/10 Poor

Louise

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Was not the best come home with loads of bites
Stayed 1 night in Aug 2023

2/10 Terrible

MEHMET

Stayed 1 night in Aug 2023

2/10 Terrible

Elaine

Stayed 1 night in Jun 2023

6/10 Okay

aron

Travelled with partner
Liked: Cleanliness, staff & service
good price but very old and small
Stayed 2 nights in Jun 2023

2/10 Terrible

Kwabena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Horrible place to live for comfort
There was a smell of smoking in the room, blood on bathroom floor, toilet roll was tiny, duvet was very dirty. I booked two nights, but I was able to manage one night as I had no choice to sleep there for the next day to book another one. When I informed the receptionist of my experience, he did not care to know as he was on the phone smiling. Very horrible experience. A lot of noises everywhere and drilling.
Stayed 2 nights in Feb 2023

2/10 Terrible

Bernard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST hotel in Bournemouth
I have been staying in Bournemouth 3-4 times every year for the last 30 years and this is definitely the WORST hotel I have ever stayed in Night 1: Our flight was delayed - rang hotel numerous times - no answer Got to hotel - no-one in reception - front door locked - nobody about - 2 guests entered hotel at midnight (they had keys)and we followed them into foyer We stayed in foyer until 3am - somebody appeared in reception and we got key to our room Night 2: People asleep on couch in foyer area Night 3: Returned to hotel at 22.30 - our key for front door did NOT work - luckily there was someone in reception area - heard us knocking and let us in The Wi-Fi did not work The duvets were filthy Carpet was filthy 3 star hotel - seriously?? The shower had hot water sometimes There was a nice gentleman on reception when we were leaving on Monday morning - the only positive aspect to our whole stay
Stayed 3 nights in Feb 2023

4/10 Poor

Julie

Stayed 1 night in Feb 2023

2/10 Terrible

Chris

Stayed 1 night in Jan 2023

2/10 Terrible

Albert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Lovely staff but a very small room, dated and aweful smell from shower room plumbing.
Stayed 2 nights in Jul 2021

6/10 Okay

Maximo

Travelled with group
Disliked: Cleanliness, room comfort
Average but overpriced for what it offered
We didn’t have any toilet paper replaced . The tv remote was broken . The hallway had a very strong tobacco smell and the lift was broken so going up and down was a nightmare
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was filthy. Staff friendly. Others guests overly loud.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid . I paid 300 pound and not even tv
Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was very rundown and unclean.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

6/10 Okay

Amir

Stayed 1 night in Sep 2020

2/10 Terrible

Jacksmith, Guildford

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
If you like the dirty crack den feel this is the hotel for you. My gf said it was worse the the 1* 18-30 holiday to kavos she went on in 2001. It was that bad one of our party who was staying left and rebooked another hotel . And I am still awaiting a refund. We found a syringe rapper in our bathroom one of the rooms still had food on the floor from the guest before. The beds look like they had been knocked up in a year 7 wood work class out if MDF and were all different heights . The rooms had a strong smell of wet cat 🐈 If I could leave a -5 star I would I can see me having to contact the back to get my refund as it was promised before leaving and I am still waiting now .....
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Our employees stated this was not a great place to stay and have asked that we do not book them here again
Stayed 4 nights in Aug 2020

6/10 Okay

Carla

Stayed 1 night in Jul 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience in our room. Really uncomfortable beds and cold water.
Stayed 2 nights in Jul 2020

6/10 Okay

Jennie

Travelled with group
Liked: Cleanliness, staff & service
The hotel staff were very nice and helpful, although the hotel needs updating and redecorating. The rooms were very standard, we booked 5 rooms. Some rooms had bedside tables others didn’t and some you could just get in due to the beds being right near to the door. The showers were changeable in temperature one minute hot then freezing the next... overall it was ok for what we wanted
Stayed 2 nights in Feb 2020

6/10 Okay

John

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Disliked: Room comfort
Sunken beds
All 4 beds was sunk in the middle, I didn’t have one night of rest, very uncomfortable. Hard to find parking. Small hotel. The only thing I liked was the complementary coffee and tea. The shower had scolding hot water, couldn’t get the temp to work. I didn’t respond to the knock on my door, the cleaning person opened the door anyways to clean. I was in my towel. I suggest you take all valuables with you before to leave the room, and on with your day. But for the price I would stay but not with any valuables items.
Stayed 2 nights in Sep 2019

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dump!!!!
The hotel was dirty. Service was shocking. Our room was dirty, shower trickled and was cold. Beds I comfy, electrics very suspect.
Stayed 1 night in Sep 2019

2/10 Terrible

Arumukam

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

Carl

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty & dated
Dirty & dated, smells of dirty cats
Stayed 1 night in Aug 2019

6/10 Okay

Barbara

Disliked: Room comfort
Stayed 1 night in Aug 2019

8/10 Good

Russell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It’s very close to all the eating out places the beach is only few minutes walk
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
It was the worst hotel l ever been in my life, the staff is awful , the place was very noisy l even couldn’t sleep, l have to come twice to the reception at midnight and at 3 o’clock in the morning to complain cause we couldn’t sleep but they didn’t care , the worst was in the morning when we left no one say sorry or thank you for staying with us, l feel like animals left the hotel , for the price l payed this is unacceptable
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

4/10 Poor

Terri

Stayed 1 night in Jul 2019

10/10 Excellent

Val

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and friendly staff. Close to clifftop with wonderful views.
Stayed 1 night in Jul 2019

2/10 Terrible

Ingka, Sweden

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, very narrow and extremely hot in the room. We didn’t even get our oen key to the room, it was ”missing”!
Stayed 1 night in Jul 2019

2/10 Terrible

Charlie

Disliked: Property conditions & facilities, room comfort
Awful Hotel
Uncomfortable bed Shower has no pressure in it Thin walls so could hear guests in adjacent rooms talking Non smoking hotel but several guests were smoking out of the window. This place shouldn’t be on Hotels.com as it’s absolutely appalling. It’s more like a hostel for travellers with no respect for others
Stayed 2 nights in Jul 2019

6/10 Okay

Catherine

Liked: Staff & service
Fine if you’re in a budget
Ok - spacious room, carpet needed a better hoover, toilet wobbly! Mattresses bottomed out, noisy road outside. Guy that checked us in very friendly. Didn’t try the breakfast. But for £38 for a triple room and somewhere to sleep it did the job
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

JOLANTA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Ricky

Liked: Staff & service, room comfort
Bournemouth Away
Perfect for what I needed, owners and staff really helpful
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for
Service was great and there’s nothing wrong with the staff as they were absolutely lovely, the issue was only with the neighbouring room to us as the person was incredibly noisy and no one did anything. I and my partner were too scared to leave our room all night to go and complain because the person would leave the room and shout in the corridors then go shout in the room. I was surprised nothing was done as the hotel makes you sign a rules lost and one of them is that if there are noise complaints or you are loud then you could get kicked out. In the end, we got what we payed for, a lovely room in a great location with a person in a room next door that wouldn’t let us sleep.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small single room which was clean and good shower. Staff obliging and friendly. Good value.
Stayed 3 nights in Sep 2018

2/10 Terrible

Aimee

Disliked: Cleanliness, property conditions & facilities, room comfort
Very old, no air conditioner, cracked walls and ripped wallpapers, dirty carpets, uncomfortable and shaking beds, unclean towels. Nothing good about the hotel at all.
Stayed 3 nights in Aug 2018

2/10 Terrible

Roger, bradford

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy dump
I wouldnt send my worst enemy here, and if they paid me the cost of a room to stay here i would decline. Appauling is an understatement.
Stayed 2 nights in Aug 2018

6/10 Okay

Joy

Budget Hotel
We checked in on time however there is a little bit of delay in our room but no hassle as we sat in the lobby and the room was cleaned enough a bit outdated on the carpet side but no big deal.The room was clean, toilet was clean, the only thing we noticed are there are smudges on one of the seat and the upper bunk bed mattress. Perhaps those need changing but we didn’t moan as we are not there for long. The only thing I can commend is the toilet; it was clean enough for me to be able to sit on the toilet and it was the most important thing for me.Breakfast was ok since there was a few people checked in and the dining area I guess was shared by two hotels so the hot counters were always empty. But we had our portions which was ok enough. The staff mostly the kitchen and housekeeping worked hard enough on those days we were there, the housekeeping I was surprise they do it everyday. They gave us 2 days of clean towel but not on the last day but I don’t know if that’s the norm. There were some people in the garden on our last night which kept my husband awake as he is a light sleeper. But me and my children slept well. I think I may give this hotel an OK spot to stay in Bournemouth as it is a nice seaside place. However, there will always be room for either renovation or improvements.Thank you we enjoyed Bournemouth...
Stayed 3 nights in Aug 2018