Hotels near CITIC Square

"Room has smell of smoke, staff always seems very occupied with their computer instead of greeting guests in front of them. Breakfast was quite simple with limited selections."

"The location was very convenient. The family room was spacious and clean. The only thing that needs major improvement was the room service food. We ordered room service on a rainy night. It was super expensive (over 500 yuan for four simple items) and tasted terrible. For that price, you would expect decent food. It was the worst meal we had in Shanghai. We can’t order food delivery because we don’t have a local phone number. We ask staff for the hotel number for delivery but didn’t work and we didn’t really get much help so we ended up ordering room service."

"Location is good, everything is there- food, shopping, even massage!"

"Nice location, you can reach anywhere in mins Excellence customer service "

"Great hotel good location"

"Excellent location"

"Very detailed services, from entrance, concierge, front desk, room services, executive lounge, very nice stay, special thanks to room service staff- Yang, Lorna, Mary. Appreciate their kindness to give us beautiful flowers and very caring and detailed services, very impressive for this hotel custom services for each single perspective, also appreciate executive lounge prearrangement and their hospitality. Definitely will come back. It’s our second stay at this hotel."

"The hotel is in a prime location with easy access to Nanjing road, new world, right above a metro station. The best thing about staying at this hotel is you don’t have to line up for hours for the famous park hotel butterfly bread, as there is facility to order it to your room!"

"Clean room and room servicing, good concierge team and good services. Young bell boy who was very service oriented, exceptionally customer oriented worth mentioning. Breakfast was average. Checkout service was average. "