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"I had a wonderful experience at the Grand Mercure Hotel. It is in a great area close to everything and the accommodations were great. It was clean, safe, they provide a delicious buffet breakfast and even decorated my room for my birthday without me asking. All around great service. Also check-in was very smooth thanks to Alvin. If staying in Phuket this is a great choice. "

"Loved staying there. The hotel is beautiful. Lots of activities for the kids. Have everything that you need for your holiday. Buffet breakfast is very good. Had buffet dinner few times also very good. Bars have are really good options, happy hour really works. Just loved it. Will definitely comeback. "

"good"

"staffs was extremely polite and helpful."

"We loved everything about our stay from the room (cleaned daily), to the friendliness of the staff and variety at breakfast. The hotel is located close to Karon beach (you can walk but there is also a free shuttle service provided by the hotel) and lots of choices for restaurants and massage parlours nearby too. The resort is set on a hill, so isn’t ideal for those with mobility issues. However, the staff are very accommodating to guest needs day or night and provide a concierge service to your room if you don’t want to walk far. "

"Good "

"The staffs are friendly and polite. The room service is good and promptly. The breakfast is great and has many choices. The hotel location is convenient for going to Patong beach. "

"This is my first time ever reviewing a hotel I’ve stayed and let me tell you.. this resort is GORGEOUS! The scenery is beautiful there’s actually things to do at the resort! and not to mention my room was a 5 min walk to the beach! I went for my birthday and I’m soo glad i chose this resort! My room was spacious. I enjoyed a large bathtub as well as pool to relax! The staff are incredible super friendly and greeted and helped me immediately upon arrival. I can’t wait to return to Thailand and when i do this will forever be the resort i stay at! Don’t hesitate to book! "

"The location was ideal. The pool area was fantastic, breakfast was outstanding, it was of the best places I’ve ever stayed in made the vacation that much better"