Search Apart Hotels in Cozumel

"Love it everything was clean staff was on top of everything spent my 21st birthday loved the same nightclub that was in the hotel and every night was a different show live that."

"Activities like beach yoga and volleyball "

"Rooms were spotless and serviced every day. Beautiful stay in the middle of woods with a serene and accessible beach. We stayed 5 nights with all inclusive package. Things we loved: - Direct access to the water to snorkel and it was worth it - Beautiful location -Beautiful architecture -love how the light hit the chandeliers in the main area - Clean rooms -Clean pools - Great staff (except front desk) -Loved the New Years celebration Things to be aware of: -there is one pool for activities and kids. There is an adult only pool as well. The hot tub is only for Royal club members. -If you love seafood and meat, there are lot of options. However, vegetarian and vegan food options were limited in the buffet Things to improve on: -Front desk staff need to be trained better. We found them slow and inefficient. -Our keys didn’t work multiple times during our stay. The first time, we had dragged all our luggage to the room only to realize the key wasn’t activated! - Vegetarian options like veg fajitas, enchiladas, etc could be helpful for non meat eaters - Kids activities were all conducted at the pool, would be nice to have some indoor time too. I think the name of the conductor was Jesus, he did a splendid job interacting with kids and making them comfortable. -Guests need to be asked to not reserve beach chairs hours in advance. Some of them just left towels to reserve early AM and only came to the beach at 2PM, while others had to sit on sand instead."

"My stay here was perfect. Enrique at the front desk was very helpful getting me checked in after a long travel day and lots of delays. The resort is beautiful, lots of activities, great food options, and easy access to scuba diving. I would definitely stay again. "

"Clean room, great staff! Especially Sinthia and Vincent😁. Alan (papa#2) Hovland"

"We liked the colorful tile artwork in the bedroom, in the dining room and in the lobby. We liked the garden and the pool by the ocean with a Jacuzzi. Everyone was extremely nice."

"STaff was fine, room OK. Ther was an electric cord that should have been replaced but this was not a problem. Price for Breakfast only was great. Not enough snorkel gear--unavailble fairly quickly in the moring. "

"Would stay at this resort again! Since we first arrived we were greeted with good customer service and a drink. Room as described and housekeeping would leave the room cleaned and spotless. The waiters would make sure we were attended. We especially appreciated a waiter named Hugo. He would make sure we were well attended with food or a drink. He made our stay more enjoyable. The pools were cleaned and the beach was beautiful with nice clear water. Would recommend this resort for a nice getaway. "

"The whole hotel, including our room, was very clean. The staff were all incredible and friendly. Our only complaint is that the bar/restaurant was only open until 1pm and it doesn’t show that online. "