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Reviews of Whale Hotel

2 out of 5
Whale Hotel
1001 Nguyen Tat Thanh, Xuan Ha Ward, Thanh Khe District, Da Nang

Reviews

6.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 2 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

4.6/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
It’s old building , needing some repairs. But the staff was excellent 😁
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Overall good value for the money and location
Bed was firm and in good condition. The room had very good strong air con and there was a fan in the room. The location was convenient and had many restaurant options within walking distance. Additionally, beach access was directly across the roadway. Owner was friendly and kind enough to let us to stay an extra half a day for a nominal fee and to park our scooters inside. Some negatives to mention include a very strong fragrance oil warmer in the room that was very irritating to the lungs and eyes. I had to unplug it and put it away in the drawer. The bathroom was good size but needs fixing up and a good cleaning. It also needs to have better lighting. Overall, I can not make too many complaints since the price was very reasonable and I was only staying for 2 nights.
Stayed 2 nights in May 2018
Response from Whale Hotel on 9 Aug,2018
Dear guest, Sorry for this late response. Thank you for choosing with us and we appreciate your kindness and useful feedback. We are happy that you feel quite comfortable during your staying at our hotel. Regarding to the things need improvement, we have considered your comment on the fragrance oil warmer and decided to use essential oil with diffuser stick instead, which we believe that will be more natural and healthy. Besides, fixing the bath tub and lighting system are what we will process in short-time. Then, we hope to have chance to welcome you again in your future trip in Da Nang City. Thank you! Hoang Quan - Manager