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"Very spacious and clean. Friendly and helpful staff"

"This is a luxurious and comfortable hotel located centrally in Yokohama with excellent access to main shopping centers and attractions. The only thing is that it is relatively away from main stations. You'd need to take taxi when carrying luggage."

"To find the hotel, please make sure to go into the station and go to the 10th floor!! Took us a while to figure that one out. Once we got past that, this hotel was amazing! The breakfast was delicious, fresh and available on time. There were coffee, tea, laundry, water and room service amenities. The room was spacious and clean. Being in the same spot as the train station was also very convenient. "

"Beautiful location at Yokohama Bay and close to amenities at Queens mall. Walkable distance with luggage from Minatomurai station "

"Beautiful old hotel with am amazing Onsen! This hotel is definitely worth a visit as it has a beautiful history"

"The room is big spacious, well laid out with quality amenities. The bathroom looks newly renovated. Recommend this hotel to those visiting karuizawa. Walking distance to kyu karuizawa. "

"Great size room, super comfy Mattress, delicious breakfast with the best omelette ever made by a fantastic chef! The onsen , public bath, sauna facilities with a fantastic view of Fuji Mount. The view of Fuji from the Hotel Mt Fuji made our ten day trip to Japan very special."

"The room was dirty, hair globs on the floor and old stained pillows "

"Breakfast was delicious, check in staff was also really accommodating, but checkout staff was curt and non negotiable on holding a pickup package for a friend Amazing facilities and room cleaning service "