Okura Hotels & Resorts, Hane hotels

"Room was great! Staff were very kind! Great hotel! Second time and definitely will stay again. Buffet also excellent, both dinner & breakfast."

"very nice room. great baths. great food "

"The staffs are very friendly. They have foreign staffs for western visitors. The hotel is very clean. I like their onsen, clean and quiet."

"Hot tubs are great, room layout is perfect for private hot tub use. Staff was awesome especially bartender Yasuke."

"The staff was especially helpful and accommodating. The room was clean and suited our party of 4 perfectly. We enjoyed the Japanese dinner (cooking part of our meal on the individual hot plates was different and fun) and breakfast. We liked having a choice of using indoor and outdoor onsen. We would definitely stay there again."

"Very clean and spacious room. Location of hotel very central to shops and restaurants. Wonderful view. Close to the train station. Great breakfast. "

"Amazing experience."

"Outstanding service and facilities. The food was amazing and the view was incredible. Will absolutely come back again"

"Service was excellent at every step. The property is beautiful and the private bath on the balcony is a real plus."