Prince Hotels, Gora hotels

"Had a high corner room with view. Very clean. Hotel provided a lot of amenities for use during stay. Chose to experience local restaurants for breakfast and dinner. Highly recommend Gora Brewery for dinner. Hotel staff very helpful with suggestions and guidance, especially Shohei at front desk."

"Beautiful waterfront view "

"Amazing location, beautiful rooms and grounds, so close to all that Hakone has to offer- with convenient pick up and drop off. Really helpful, especially when some weather changed our plans. "

"Family of four stayed a regular room with very comfortable floor mats. Everything from the staff to the cleanliness and attention to detail was amazing. We really enjoyed the onsen experience including the provided yakats. Easy walk from the train station or a very inexpensive cab. We opted for the half board and that was amazing 7 course Japanese mess worth every yen! We were sad to leave."

"A really great family hotel in the heart of Hakone. It’s very clean, the staff are absolutely amazing and the kids can enjoy free access to Yunessun (the onsen water park next door). We enjoyed the buffet food, unlimited ice cream, and all sorts of drinks and snacks peppered around the lobby floor. They just look after you very well here. If you have kids, I definitely recommend staying here for a few days while exploring Hakone and enjoying the onsens. We will come back again. "

"Very lucky to have scored a reservation during our holiday stay in Japan. The hotel will organize ride from Gora Station to hotel. Though a short ride it is much appreciated with children and luggage. The private in room open air onsen is such a treat for families. Beautiful amenties - pool, gym and male/female onsens that swap gender in the middle of the night so if you stay longer than one night you can experience a different outdoor onsen view. The adults had a great in room massage. Kaseiki dinner and Japanese style breakfast was one of our best meals we had in Japan. Highly recommend and hope to return. "

"部屋もきれいに整理整頓されていて、スタッフの対応も良かった"

"I enjoyed the stay like never before! "

"Overall, a lovely experience!"