Hotels near Hakone-en Aquarium

"Property was top class. Staff were all welcoming and nice. The scenic view from the outdoor hot springs was breathtaking. Highly recommend and for sure I will come back."

"Disappointing. Booked as a treat. Not met by any staff on arrival. Instead staff wanted times for dinner and breakfast … insistent on both before we had even been taken to room. Taken to room we had not booked with a broken bed in it. Had to explain room we booked was Tatami/Japanese not western. Waited 30 minutes for staff to speak to owner before room changed. Dinner - was booked for 8.30pm in response to staff demand. 8pm staff demanded we go to dinner directly after onsen. Told us dinner had been waiting cooked for 20 mins! "

"Excellent hotel, very well run, great for families and large groups. Location exceptional with a short walk to the cable car (rope way)"

"Fantastic stay and host!"

"The place was amazing and clean. The private onsen in the room was an added bonus. Will stay again if I’m ever in the area. If you’re looking for night life, this isn’t the place as it’s remote and everything is closed by 18:00. "

"In a country where the hotel staff provides impeccable service, this hotel falls short. The front desk had no manners and appeared annoyed by any requests. The hotel itself is in a great location and my room view was of the lake and Mt Fuji beyond."

"Hotel de Yama was great. This place has a real mountain lodge feel to it. It is remote and very quiet but within a mile of fun activities. It was the perfect lay-over between the hustle and bustle of Kyoto and the hugeness of Tokyo. The rooms were nice. The restaurants were both great. The grounds were amazing, especially the garden. The staff was super helpful. And the onsen was next level - so relaxing. Would come back to this place in a heartbeat"

"Hotel was clean and the staff were all very polite and helpful. The beds were a little uncomfortable, the AC didn’t work well and the room was hot but we were able to open the windows which was nice. Overall, the hotel was dated and guest rooms could use a renovation "

"The room and facilities are spotless. Our room had an iconic view overlooking the lake with Mt. Fuji in the distance. The onsen facilities were clean and maintained and the hotel staff was helpful and considerate. The meals were high quality and varied each day. A great way to start our trip!"