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"Amazing staff and nice rooms. Would stay again."

"This is a fabulous hotel with amazing staff, rooftop bar & pool, and a fantastic location in Hanoi Old Town. You will not regret staying here."

"I love the service of this hotel."

"Fantastic hotel with great facilities. Very clean, quality service and attentive staff. Only downsides were the early roof bar closing time of 23:15 and late gym opening time of 9am."

"Very helpful in organising bus for us to Sa Pa for next morning. They rushed to get us some early breakfast before 6:30am, which was greatly appreciated. Very nice, clean and perfect location (right inside the old quarter). We can reach anywhere by walking. Staffs are friendly and helpful whenever we wanted to ask anything. Highly recommended!"

"Very nice stay , good service special those staff in clubs lounge level 20"

"I love this place, the service very nice, breakfast good and staff excellent "

"An amazing service in an amazing location! We'd managed to accidentally double book, but the staff offered to refund one, even though they didn't have to! Breakfast was exceptional, massive choice and quality. We also dined in their Saigon restaurant, which is well worth a visit. Take mozzy spray, the lake does attract these unfortunately - the hotel does have plug-in repellents and flyscreens on the patio doors, but the odd one will still get in. The views and room are worth the risk, so don't let this put you off!"

"Beautiful hotel that has every amenity imaginable at a great price. The front desk staff were so kind. The hotel is conveniently located near a lovely park that is safe for walking 24-7. "