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Reviews of Tokai Hotel

3 out of 5
Tokai Hotel
No. 318-1 East Huanshi Dong Lu, Yuexiu District, Guangzhou, Guangdong

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 11 reviews" "
Rating 8 - Good. 5 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

beauty, zambia africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its in a central place
Staff are friendly, very helpful and easy to communicate with because they speak english
Stayed 10 nights in Apr 2018
Response from nancy on 1 May,2018
感谢您入住我们的酒店。非常感谢您的反馈！

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

HAYDER, USA

Disliked: Staff & service, property conditions & facilities, room comfort
On the first day of our arrival we noticed that the AC was not working and when we asked the staff to repair it or change the room they brought in an air cooler and we had to add water to the air cooler. The air cooler was too small and not enough to cool the room. We spent 3 days in a hot room and then we decided to change the hotel.
Stayed 4 nights in Feb 2018
Response from NANCY on 25 Mar,2018
Dear guests, thank you very much for your valuable time and advice. Related issues have been communicated to the relevant departments to understand, shortcomings we will make every effort to improve, to apologize for the bad experience caused by you! Our cooling is real-time temperature measurement, reach the temperature for cooling oh, I'm sorry air conditioning fan can't achieve your expected cooling effect. We will continue to improve the hotel's facilities and equipment, to create a comfortable living environment for customers, looking forward to your visit tokai hotel again.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good Hotel for Mulsim
good for Muslim traveler, Close to Halal food. Plenty of them. Room has Qibla direction.

6/10 Okay

mansoor, ksa

Liked: Cleanliness, staff & service, room comfort
Close to Halal food .
I was on business in Gz. What mattered to me the most was having a nice bed after long workind day .

6/10 Okay

mansoor, ksa

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Close to mideastern restaurants.
Was fair. Price a bit high. It is what you expect from 3 star hotels. ....
Response from Fanny on 16 Nov,2016
Dear guset : Thank you for choosing our hotel , because all the room during the canton fair price is more expensive than usual , are looking forward to your visit again .

10/10 Excellent

MEHMET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel bi gün
Hotel çok temiz,çalışanlar güleryüzlü,yardımsever, çok iyi bir konumda,tekrar gidersem aynı hotelde kalmak isterim
Stayed 2 nights in Oct 2018
Response from Abby on 2 Nov,2018
感谢您入住我们的酒店。非常感谢您的反馈！

8/10 Good

Haider

Liked: Staff & service
حجم الغرفه صغير يوجد أصوات مزعجه لمنطقه عمل بجوار الفندق
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
يحتاج الى تجديد

8/10 Good

mohammed a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
موقع
جميل

8/10 Good

mohammed a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جميل
مريح