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Reviews of Gogo House

2.5 out of 5
Gogo House
50, Gonghang-ro 424beon-gil, Jung-gu, Incheon, Incheon

Reviews

7.4

Good

Rating 10 - Excellent. 141 out of 522 reviews" "
Rating 8 - Good. 187 out of 522 reviews" "
Rating 6 - Okay. 121 out of 522 reviews" "
Rating 4 - Poor. 42 out of 522 reviews" "
Rating 2 - Terrible. 31 out of 522 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Mark

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
More than adequate for 1 nights stay. No check in, but excellent instructions provided by the property manager. Spacious room, with 2 queen beds, 1 single. Close to shuttle bus for the airport.
Stayed 1 night in Mar 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient and easy to find thanks to the detailed directions provided.
Stayed 1 night in Feb 2024
Response from david on 14 Mar,2024
Thank you for visiting. I hope you have a safe flight.

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport and free shuttle bus
Stayed 1 night in Jan 2024
Response from david on 20 Jan,2024
Thank you for visiting. I hope you have a safe trip.

6/10 Okay

Kari Aparna

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from david on 20 Jan,2024
Thank you for visiting. I hope you have a safe trip.

6/10 Okay

SHI YAO

Travelled with group
Liked: Staff & service, property conditions & facilities
Overall is good, staff is very kind and explained clearly. The room itself is old so the cleanliness is not that good, especially the drain is clogged so when I took a shower the whole toilet is flooded
Stayed 1 night in Jan 2024
Response from david on 20 Jan,2024
We apologize for any inconvenience. We will take steps to resolve the bathroom drainage issue as soon as possible. Thank you for visiting.

4/10 Poor

Han Joo

Travelled with family
Room smelled bad, most likely from bathroom drain.
Stayed 1 night in Dec 2023
Response from david on 24 Dec,2023
We apologize for any inconvenience. We will resolve your inconvenience quickly.

6/10 Okay

Brandin

Travelled with family
Stayed 1 night in Dec 2023
Response from david on 24 Dec,2023
Thank you for visiting. I hope you have a safe flight.

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from david on 21 Dec,2023
Thank you for visiting. I hope you have a safe flight.

8/10 Good

SYU HUI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, very near to Incheon Airport
Convenient location - very near to Incheon Terminal 1 - and very responsive host who provided clear and concise instructions and directions. Will stay again on layovers :)
Stayed 1 night in Dec 2023
Response from david on 21 Dec,2023
Thank you for visiting. I hope you have a safe flight.

6/10 Okay

Yoke Leng

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was totally just a transit hotel that near airport and a casino. Nothing else!
Response from david on 9 Dec,2023
Thank you for visiting. I hope you have a safe flight.

2/10 Terrible

Gagandeep

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very dirty. Washoom also in bad condition. I booked for 1 night for me a d my family but we were left within 1 hours because of bad smell everywhere in room and building. I suggest to other if they looking cheaper place, please don't book this. Add $5-10 more and book different one.
Stayed 1 night in Nov 2023
Response from david on 9 Dec,2023
We apologize for any inconvenience. Although the building is outdated, the interior is cleaned and repaired every day. We are continuing to repair the parts that are lacking.

10/10 Excellent

Glen

Stayed 1 night in Nov 2023
Response from david on 9 Dec,2023
Thank you for visiting. I hope you have a safe flight.

8/10 Good

Thomas, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location near the airport. The convenience of a fully furnished apartment
Stayed 1 night in Oct 2023
Response from david on 30 Oct,2023
Thank you for visiting. I hope you have a safe flight.

6/10 Okay

Dima

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
We got what we paid for. If you need a place to stay for 1 night because of an early flight it works, but I'd pay a little extra next time and stay somewhere else. I took a shower and the entire bathroom got wet (which is the norm in Korea), but there was some black sediment that suddenly appeared on the bathroom floor. Again you get what you paid for.
Stayed 1 night in Oct 2023
Response from david on 16 Oct,2023
We apologize for any inconvenience. The building is old, so we pay a lot of attention to cleaning it. After cleaning, we are paying attention to the cleanliness of the rooms by contracting with another disinfection company. Once again, we apologize for the inconvenience.

10/10 Excellent

Mitchell

Stayed 1 night in Sep 2023
Response from david on 25 Oct,2023
Thank you for visiting. I hope you have a safe flight.

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Communication from the house was good. While the room was nothing spectacular, and a little worn in places, it was spacious and comfortable, perfectly fine for what I was using it for. The price was very good too. I'll definitely be staying here next time I'm in Incheon.
Stayed 2 nights in Sep 2023
Response from david on 13 Sept,2023
Thank you for visiting. I sincerely hope you have a safe trip. Please come again next time.

2/10 Terrible

Hannie

Disliked: Cleanliness, staff & service, property conditions & facilities
I had cancel my travel plans because of the floods but they hotel would not let me cancel the reservation even when all trains were suspended and I had no means of travel.
Stayed 1 night in Jul 2023
Response from david on 18 Jul,2023
If it was because of the damage caused by the rainy season, you could have contacted us a few days ago. It was already reported in the news 4-5 days ago. The day before check-in I was busy with travelers. Customers who canceled due to rain had already canceled 3-4 days in advance. I received a cancellation request the day before check-in without properly recognizing that it was the same content. I apologize for not being able to help.

10/10 Excellent

Edward

Business traveller
Liked: Staff & service, property conditions & facilities
It was spacious. It had a washing machine. Only two complaints: old building (the unit has cracked ceiling) and weak AC I especially appreciated the management’s help with transportation information.
Stayed 1 night in Jul 2023
Response from david on 3 Jul,2023
We apologize for any inconvenience. The broken part of the ceiling was repaired on the day the room was empty. Air conditioning is weak because our building has a central air conditioning system. From July 1st, during the summer season, the air conditioner is in operation 24 hours a day. Thank you for visiting. We are working hard to improve our rooms. I wish you always good things.

2/10 Terrible

Genevieve

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty and there was a bar of used soap and nothing else. I messaged to tell the hotel. They told me to just use the used bar of soap, and not to throw it away!!! I couldn't lock the room door from the outside, so I couldn't go out. The fire alarm kept going off and the warning was in Korean only so I didn't know what to do. Credit to the hotel staff for answering my message at 1:00 a.m. and told me it was a malfunctioning alarm. All in all, terrible stay. Was an overnigt layover, would have been better off slumming at the airport and saved the money and all the hassle!
Stayed 1 night in Jun 2023
Response from david on 3 Jul,2023
It seems that there was an error in the translation. I am not saying to use soap as is. I thought it was soap used by other guests, so I was told to leave it as it is because there is no trash can in the room. We apologize for any inconvenience. In the case of the alarm sound in the hotel building, the alarm went off because another guest was smoking in the room. I have been told several times that I will be forced to leave if I smoke in the room, but sometimes I ignore it and smoke. We apologize for any inconvenience.

10/10 Excellent

Joel

Stayed 1 night in May 2023
Response from david on 28 Jun,2023
Thank you for visiting. We sincerely hope you have a safe trip.

2/10 Terrible

Edith

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately, my experience with the hotel was terrible. The reception, communication, and logistics were bad, and many others were under worse stress. The worst part was when they woke me up three times and asked me to leave my room because they had rented it out multiple times. However, I refused to go as I had no available space. I had made an advance payment and had reservation months ahead. I was contacted by the hotel and given a room number and key pass weeks early. Later, I received an email regarding a mistake, which was poorly written and lacked details about the situation. As a result, I used my original key to access it. Although the initial information worked, the staff informed me that I could only enter the room with a key number because there was no reception, and that is partially part of the problem because you need a phone number to do anything. Despite being woken up early three times, I refused to make any changes as I booked the hotel to be close to the airport for a 3:00 a.m. flight. I received poor service despite paying a high price. The administration contacted me unpleasantly, but I stood my ground and asserted my rights. However, they still did not address my concerns, and some people were left without a room ( they will plan to fix it). The property needs to be better maintained, and cleanliness is a big concern. It has been one of my worst experiences among the 50 countries I've on. I may need to file a dispute to get my money back.
Stayed 1 night in May 2023
Response from david on 12 May,2023
We apologize for any inconvenience.However, we have informed you that non-face-to-face service is in progress after Covid.According to our policy, the reason for providing room information on the same day is that some of the guests who stayed the previous day sometimes damage the room or the guest who lost their passport and stays for consecutive nights due to circumstances, so we cannot ignore their circumstances for foreign guests. Therefore, due to the risk of room change on the day of check-in, guidance is provided on the same day. Therefore, we ask all guests for their understanding in advance and send out a notice. However, there was no confirmation or contact, and even though I informed you that I had given you the wrong room number, I directed another guest to another room for you, who must have experienced inconvenience.What did I do wrong? Because of information laws, we do not know your personal information. The only way to be notified is by e-mail or through a message window on the reservation site. You're not just sitting in front of your computer looking at your emails on the phone with other customers or because you're doing other room work. So, even though I asked for a message through the instant messenger, you didn't do anything.I think it's because of mutual misunderstanding. I accidentally gave you the wrong room, and just 3 minutes later I sent you a wrong message.After that you sent a message and you also checked the missent message but you just checked in. If you had sent me a message to let me know that you had checked in, no other guest would have bothered you by going to your room. I think it's a mutual misunderstanding. We apologize for the inconvenience once again.

2/10 Terrible

Chantal

Stayed 1 night in Apr 2023

6/10 Okay

SOONGUN

Travelled with partner
Disliked: Cleanliness
Right acoss the street, there is a free shuttle bus to airport every 10 minutes.
Stayed 1 night in Apr 2023

10/10 Excellent

Forrest

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing View
This place was very clean, quiet and the beds were so comfy! I highly recommend this place! Lots to see walking around and eateries everywhere! We definitely will stay here again next visit to Korea!
Stayed 2 nights in Apr 2023
Response from david on 12 May,2023
I don't know if the guidance was lacking. Fortunately, I'm happy that you've been comfortable. I hope to see you again next time.

4/10 Poor

ATAR

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Reviews are accurate, this hotel has basic facilities, very old hugh crack in the ceiling. Difficult checkin in as described. We were lucky the owner of the pub in the building below helped us and he spoke English and Korean. We went after to get a beer so if you’re there recommend place Cinders pub, with really nice owner!! To get there from terminal 2 you need to go up to 3rd floor, gate 5 and take the free shuttle bus to world business center. From terminal 1, 3rd floor gate 12 same location. Hope this helps someone else who is finding it difficult like us to get there.
Stayed 1 night in Apr 2023

4/10 Poor

Lauren

Travelled with family
Disliked: Property conditions & facilities
Excellent location, it was just such a shame the building itself appears to be due for some refurbishment. The main room itself was clean with some definite need for refreshed furnishings however the bed linens were clean which was key. The bathroom appeared rusted and was in poor condition. Check in was confusing and it was difficult to get a hold of the property management.
Stayed 1 night in Mar 2023

2/10 Terrible

Nikki

Stayed 1 night in Mar 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross.
Room was dirty, clumps dust under the beds. The shower/toilet room was so smelly that none of us used the shower and just skipped that day as the room smelt bad. As per the instructions we contacted the check in person via line and got no response for over 2.5hours and in the end needed to buy an international day pass on my phone ($10)just to make a phone call the check in after being stuck in the lobby for 15min. The front of the building looks good but there is no check in desk and the the hotel rooms look run down. Would not stay again.
Stayed 1 night in Mar 2023

2/10 Terrible

Bharat, SALT LAKE CITY

Disliked: Staff & service, property conditions & facilities
The Expedia summary says that the front desk will greet you on arrival. There is no front desk. When you get to the building, there is no information anywhere. Even though I sent the message in the morning to send me the check-in information, I didn't receive any response. I never received it. There is no phone number or any way to contact them on Expedia. At one point, I thought the hotel was a fake hotel and was thinking about finding other hotels walking around with my luggage. Murphy's law, my internet (from US provider) was acting weird. Scary situation to be in at night. A Korean angel lady I met in the elevator going up and down and stopping on every floor somehow found the number asking around in shops and called the guy. And, he gave me the room number and pass. Never going there again.
Stayed 1 night in Feb 2023
Response from lee on 21 Feb,2023
This is Gogo House.We apologize for any inconvenience.We will do our best to improve.

6/10 Okay

Karl

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It is NOT a hotel. More like a furnished apartment arrangement with a building manager at the bottom. No reception or hotel like concierge. Functional, clean. Basic... Very basic. Everything is worn and tired. However, the beds are comfortable and clean. A/C is working. Bathroom is functional and some basic toiletries are provided, tooth brushes and paste, shower gel, hair shampoo. Towels are too small for me, but functional and sufficient. Microwave and kettle, cups and some water also provided. Internet/WiFi free and decent speed.
Stayed 1 night in Feb 2023

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process gave me a bit of difficulty, but once that was done, the room was just fine for its intended purpose. A little worn in places, but still good. The location, just across the road from the airport shuttle bus stop, was especially good.
Stayed 1 night in Jan 2023

8/10 Good

Malin

Stayed 1 night in Jan 2023

2/10 Terrible

Nick

Stayed 1 night in Jan 2023

8/10 Good

Jingfeng

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Some of the staffs did not speak English and it was very difficult to communicate with the hotel. The hotel did not tell us the room number and password after 2 pm on the day of checking in. I had to call to get the information. The staff spoke English poorly. He asked when I planed to leave next day, I told him that I may leave at noon because of my flight next day is at 4 pm. After entering the room, I found a note on the wall saying that an extra charge of $8 will be applied if I leave after 11 am. I tried to call the hotel, but the staff who picked up the phone did not understand English.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice, relaxing place to stay.
Stayed 2 nights in Aug 2022

2/10 Terrible

EunJeong

Stayed 1 night in Aug 2022
Response from lee on 11 Aug,2022
고고하우스입니다. 불편을 드려 죄송합니다. 개선이 되도록 최선을 다하겠습니다.

8/10 Good

Purusatama

Stayed 1 night in Feb 2022
Response from juyong lee on 14 Feb,2022
This is Gogo House. Thank you for your kind words after using it. See you again next time. thank you.

10/10 Excellent

Dung

Stayed 1 night in Jan 2022

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from juyong lee on 23 Jan,2022
This is Gogo House. Thank you for your kind words after using it. See you again next time. thank you.

10/10 Excellent

Joohyun, Lansdale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So comfortable and clean
Stayed 1 night in Jan 2022
Response from juyong lee on 16 Jan,2022
This is Gogo House. Thank you for your kind words after using it. See you again next time. thank you.

6/10 Okay

Aaron

Liked: Cleanliness, staff & service, amenities
The room was very nice and clean. It was close to the airport, which was ideal. However, it was hard to find the room I was supposed to stay in, and there was no welcome desk. The check-in system was confusing.
Stayed 1 night in Dec 2021
Response from juyong lee on 10 Jan,2022
This is Gogo House. We apologize for any inconvenience. We will do our best to improve.

4/10 Poor

Joseph

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for.
Workers on the first floor could not tell me where the GoGo House was located. No lobby. No check in desk. Room assignment and door code received via text. No bath towels, just numerous hand towels. On the positive: manager allowed me to check in early. Bus stop for free shuttle bus to airport terminals is half block from "hotel".
Stayed 1 night in Dec 2021
Response from juyong lee on 19 Dec,2021
Gogo House. We apologize for any inconvenience this may have caused during your visit. We will strive for a better environment.

8/10 Good

Vincent

Liked: Cleanliness, room comfort
Quick stay
Picked location based on proximity to airport. Glad I did because I needed to walk. The maglift train was not running the day I needed it. Was straight 10 minute walk. Accommodation was comfortable and clean. Nothing spectacular, but functional
Stayed 2 nights in Nov 2021
Response from juyong lee on 3 Dec,2021
Gogo House. We apologize for any inconvenience this may have caused during your visit. We will strive for a better environment.

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable Beds
Bed was comfortable. Good place to stay for the day before flying. Very close to the airport.
Stayed 1 night in Sep 2021
Response from juyong lee on 21 Sept,2021
I am go-go house Thank you for your kind comments after using it. See you next time ^^

8/10 Good

Gitae

Stayed 1 night in Sep 2021
Response from juyong lee on 18 Sept,2021
This is Gogo House. Thank you for your kind words after using it. See you again next time. thank you.

8/10 Good

Sankarsan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient location. Airport free shuttle service stop is at walking distance. Indian restaurant and other convinience store is very nearby. Would recommend for people who plan to stay for short period to catch flight.
Stayed 1 night in Sep 2021
Response from juyong lee on 12 Sept,2021
This is Gogo House. Thank you for your kind words after using it. See you again next time. thank you.

10/10 Excellent

Randy, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with this hotel. The hotel was conveniently located near the airport with a free shuttle bus. The hotel was clean and very quiet. I slept very well and it had everything I needed. I would highly recommend.
Stayed 1 night in Mar 2020
Response from leemniho on 29 Mar,2020
Hello Gogo House After use, we will continue to make more efforts by referring to your compliments Thank you

10/10 Excellent

Li

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Make sure you arrange for airport pick up!
Since we were not familiar with the area, we needed a lot of help getting to the hotel. Save yourself the headache and arrange for an airport pickup by Gogo house ahead of time. Also, there are restaurants and a convenient store on the first floor!
Stayed 1 night in Dec 2019
Response from gogohouse on 29 Dec,2019
Hello Gogo House After using, we will continue to make more efforts with reference to your praise. Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good service for the airport transfer service. It is walkable to the airport so one who is having early flight can have it considered.
Stayed 1 night in Dec 2019
Response from gogo on 12 Dec,2019
Hello Gogo House We will continue to make more efforts after referring to your valuable opinions. Thank you ^^