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Reviews of Hotel Tour

2.5 out of 5
Hotel Tour
8, Huinbawi-ro 59beon-gil, Jung-gu, Incheon, Incheon

Reviews

9.0

Wonderful

Rating 10 - Excellent. 120 out of 200 reviews" "
Rating 8 - Good. 53 out of 200 reviews" "
Rating 6 - Okay. 19 out of 200 reviews" "
Rating 4 - Poor. 5 out of 200 reviews" "
Rating 2 - Terrible. 3 out of 200 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John, Selby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another peculiar check in but the hotel room was very comfortable and helpful staff on ‘reception’.
Stayed 1 night in Apr 2024

8/10 Good

judy

Liked: Cleanliness, amenities
My room was parallel to the railway track so it was quite noisy until pass midnight. Since it was only for one night, i didn't ɓother to ask for a room change
Stayed 1 night in Apr 2024

8/10 Good

dinelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very convenient location right next to the train station.
Stayed 1 night in Mar 2024

10/10 Excellent

HAO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value
Stayed 1 night in Mar 2024

8/10 Good

Myoung Jae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location
Stayed 1 night in Jan 2024

4/10 Poor

xiaoning

Disliked: Cleanliness, staff & service
Staff service was poor and gave us 2 people room that we have booked for 3 people, when we asked him to double check, he insisted only have this room, so disappointed!
Stayed 1 night in Jan 2024
Response from Hoteltour on 22 Jan,2024
Hello, this is Hotel Tour. Thank you for using our hotel tour. The room you reserved is a deluxe family room that sleeps 3 people.We didn't understand what you said.Thank you for using our hotel tour today.

10/10 Excellent

Virginie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located right next to the Metro station, just ten minutes from the airport. The place is very clean and modern, the check-in was keyless, they just send you your room number and a code to get in, couldn't be easier. Good bed, excellent shower. There's no breakfast but eating options right on the premises.
Stayed 1 night in Jan 2024

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service.
Stayed 1 night in Dec 2023

10/10 Excellent

Namhyuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Euduem Nari

Stayed 1 night in Nov 2023

10/10 Excellent

Paul Chang-Su

Stayed 1 night in Nov 2023

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place.
Stayed 1 night in Nov 2023
Response from hotel tour on 6 Nov,2023
Thank you so much for using the hotel tour Incheon Airport Hotel.

8/10 Good

WOOYONG

Stayed 1 night in Oct 2023
Response from hotel tour on 29 Nov,2023
호텔투어 인천공항호텔을 이용해 주셔서 감사합니다.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable at train station
Great experience. Hotel is right outside train terminal at Unseo Station. A little confusing because it is part of a larger complex, but hotel sent great instructions. Liked the idea of being able to check-in without staff by having keypads on the doors. Room was affordable, comfortable and safe. And right on the Seoul Blue line to Incheon Airport.
Stayed 1 night in Oct 2023
Response from hotel tour on 6 Nov,2023
Thank you so much for using the hotel tour Incheon Airport Hotel.

10/10 Excellent

Si yong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eazy to access Metro
It is very good to stay near the inchon airport.
Stayed 1 night in Oct 2023
Response from hotel tour on 6 Nov,2023
Thank you so much for using the hotel tour Incheon Airport Hotel.

8/10 Good

Siheon, Palisades Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent price and non contact check in&out with the best accessibility to airport of less than 30min
Stayed 1 night in Oct 2023
Response from hotel tour on 26 Oct,2023
Thank you so much for using the hotel tour Incheon Airport Hotel.

10/10 Excellent

Yingyi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
This is the 2nd time in September to live here. Perfect for 1 night before morning flight.
Stayed 1 night in Sep 2023
Response from hotel tour on 4 Oct,2023
Thank you so much for using the hotel tour Incheon Airport Hotel.

10/10 Excellent

Yingyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is convenient and the room is clean. I had a room that on 9th floor with great view. Food options were a lot and next to the train station. The countless checkin and check out were easy and fast.
Stayed 1 night in Sep 2023
Response from hotel tour on 4 Oct,2023
숙소가 고객님 마음에 드신 것 같아 기쁩니다호텔투어 인천공항호텔을 이용해 주셔서 감사합니다.

10/10 Excellent

Sayuri

Stayed 1 night in Sep 2023
Response from hotel tour on 4 Oct,2023
호텔투어 인천공항호텔을 이용해 주셔서 감사합니다.

10/10 Excellent

Hairong

Stayed 1 night in Sep 2023
Response from hotel tour on 4 Oct,2023
호텔투어 인천공항호텔을 이용해 주셔서 감사합니다.

6/10 Okay

Seok-Won

Stayed 1 night in Aug 2023
Response from hotel tour on 4 Oct,2023
호텔투어 인천공항호텔을 이용해 주셔서 감사합니다.

10/10 Excellent

Allisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roomy and Super Convenient!
Perfect and easy if you are flying from Incheon. Train station is outside the entrance. Restaurants, CU store, laundromat, etc are all within the building or a short walk away. Room had space for luggage.
Stayed 3 nights in Aug 2023
Response from hotel tour on 4 Oct,2023
숙소가 고객님 마음에 드신 것 같아 기쁩니다호텔투어 인천공항호텔을 이용해 주셔서 감사합니다.

8/10 Good

Kwan Young

Stayed 1 night in Aug 2023
Response from hotel tour on 4 Oct,2023
호텔투어 인천공항호텔을 이용해 주셔서 감사합니다.

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Right by Unseo station if you’re taking the subway to travel around during your stay. Room was clean and staff is nice and attentive!
Stayed 3 nights in Jun 2023
Response from hotel tour on 9 Aug,2023
I'm glad that you liked the accommodationWe are working hard on cleanliness and hygiene, but there are many shortcomings.If you have any inconvenience using it, please call the front desk and we will try to solve it as much as possible, so please use it.I will try harder to make it a comfortable shelter and a cozy bed. Thank you!

10/10 Excellent

Jieun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from hotel tour on 9 Aug,2023
호텔투어 인천공항호텔을 이용해 주셔서 감사합니다.

10/10 Excellent

JIHYUN

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the subway station and shops.
Stayed 1 night in Jul 2023
Response from hotel tour on 9 Aug,2023
Thank you so much for using the hotel tour Incheon Airport Hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely stay again
Right next to Unseo station where takes10min to Incheon Airport. Automated contact less digital check in and out. Lots of eateries and shops near by. Definitely stay again.
Stayed 1 night in Apr 2023
Response from hotel tour on 9 Aug,2023
I'm glad that you liked the accommodationWe are working hard on cleanliness and hygiene, but there are many shortcomings.If you have any inconvenience using it, please call the front desk and we will try to solve it as much as possible, so please use it.I will try harder to make it a comfortable shelter and a cozy bed. Thank you!

10/10 Excellent

Charles

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
it's very close to the airport - the room was very clean , roomy and comfortable. The staff was very friendly and accommodating.

8/10 Good

Sophia

Liked: Staff & service, amenities, property conditions & facilities
All in all, a great stay. Easy check-in (you get sent your room number and code via email, so you don't have to go to a counter), conveniently located (right by Unseo Station and near several convenience stores and food options), and relatively new building/room features (shower, sink, etc.). However, cleaning can use some work. Everything was perfect except the toilet (some stains on the seat, which I was able to wipe away) and the bed (stains on the cover and hair under the sheets). I'd stay here again only for a quick night before/after departing/arriving at the airport.
Stayed 1 night in Jan 2023
Response from hotel tour on 25 Jan,2023
Thank you for using our hotel.Your point will lead us to a better place.I'll pay more attention to the lack of cleaning.Thank you.

10/10 Excellent

Keon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and kindness for the cost
Response from 호텔투어 on 6 Dec,2022
Thank you very much for using our hotel.

8/10 Good

Chee Leong

Stayed 1 night in Oct 2022
Response from 호텔투어 on 6 Dec,2022
Thank you very much for using our hotel.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from 호텔투어 on 6 Dec,2022
Thank you very much for using our hotel.

6/10 Okay

Julie

Travelled with family
Just okay
It is not a separate hotel like it seems like in the picture but a non contact room in the Golden Tulip. The walls are really thin and can hear what’s going on in the other room (not what I want to hear in the middle of the night). The fitted sheet was also itchy so I rolled up on my comforter. I have to say, I didn’t get the best sleep here. The rooms are pretty big and it’s right next to the metro which is a plus. There is also a large Lotte mart and walking paths near.
Stayed 3 nights in Oct 2022
Response from 호텔투어 on 24 Oct,2022
Thank you very much for using it.

10/10 Excellent

Yasmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from 호텔투어 on 2 Oct,2022
이용해 주셔서 감사합니다.

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and spacious room. The location was very convenient to travel from/to Incheon Intl airport via train. I would highly recommend this place if you are looking for accommodation near ICN TERMINAL 1 or 2.
Stayed 1 night in Aug 2022
Response from 호텔투어 on 2 Oct,2022
Thank you for using it.

8/10 Good

Chiaki

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
同じビルに違うホテルがあり、とにかく、入口が分かりづらい です。
Stayed 1 night in Apr 2024

6/10 Okay

CHIE

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service
バスマットが無くて不便だった。
Stayed 1 night in Mar 2024

8/10 Good

Chieko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても清潔なお部屋で気持ち良く過ごせました。
Stayed 1 night in Mar 2024

8/10 Good

Chieko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

MAYU

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Tomomi

Disliked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편안히 있다 갑니다.
편안한 비대면 체크인 (한국인 한정) 운서역과의 최근접성
Stayed 1 night in Jan 2024

8/10 Good

Hongmin

Stayed 1 night in Jan 2024

10/10 Excellent

지현

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
역과 가깝고 새벽비행시 콜택시도 바로 잡을 수 있어서 훌륭해요
Stayed 1 night in Jan 2024

10/10 Excellent

SACHIKO

Stayed 1 night in Jan 2024

10/10 Excellent

Hyong kyo

Stayed 1 night in Jan 2024

10/10 Excellent

Sangyoun

Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
가성비 숙소인줄 알았으나 오히려 비싸다고 느껴진 숙소
처음에 숙소 인상은 좋았습니다. 깔끔하고 넓은 숙소였어요. 하지만 실제 하루 묵어보니 여러가지 문제가 있었고, 가성비 숙소가 아니라 오히려 그 가격에 맞는.. 아니 오히려 비싸다고 느껴졌어요. 일단 와이파이가 안잡혔구요. 세면대 배수구는 막혀서 잘 안내려갔어요. 그리고 내부 난방할때 라디에이터로 하는데 라디에이터가 시끄러운데 꺼지지도 않아서 밤새 제대로 잠도 못잤어요. 침대는 너무 딱딱하고, 배게는 너무 높아서 저한테는 불편했어요. 아침일찍 공항가야해서 잡은 숙소인데 그거 말고는 다 불만족했어요. 전날 인터넷 안되고 물도 잘안내려간다고 문자남겼는데 해결은 기대하지도 않았지만 다음날 문자도 없었네요.
Stayed 1 night in Jan 2024