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Best Western Gatehouse Hotel

3.0 star property
Guesthouse in Ipswich with restaurant and bar/lounge

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Photo gallery for Best Western Gatehouse Hotel

Exterior
Interior
Property grounds
Dining
Outdoor dining

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Breakfast available
  • Housekeeping
  • Parking included

Room options

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About the area

Map
799 Old Norwich Road, Ipswich, England, IP1 6LH

What's nearby

  • Portman Road - 6 min drive - 4.1 km
  • Ipswich Regent Theatre - 7 min drive - 5.1 km
  • University Campus Suffolk - 7 min drive - 5.1 km
  • Ipswich Waterfront - 7 min drive - 5.5 km
  • Jimmy's Farm - 10 min drive - 13.1 km

Getting around

  • Westerfield Station - 10 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Red Lion - ‬3 min drive
  • ‪Man on the Moon - ‬3 min drive
  • ‪Marmaris Kebab & Fish Bar - ‬19 min walk
  • ‪Starbucks - ‬4 min drive

About this property

Best Western Gatehouse Hotel

Guest house near Ipswich Waterfront
A garden, laundry facilities and a bar are just a few of the amenities provided at Best Western Gatehouse Hotel. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Breakfast (surcharge), luggage storage and a front desk safe
  • Smoke-free property and a lift
Room features
All guestrooms at Best Western Gatehouse Hotel boast comforts such as free WiFi and room service.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

Languages

Czech, English, Slovak

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily breakfast to-go available 7 AM to 9 AM for a fee: GBP 9.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: from approximately GBP 9.95 for adults and from GBP 9.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

BEST WESTERN Gatehouse Hotel Ipswich, Suffolk
Best Western Gatehouse Hotel Ipswich
Best Western Gatehouse Ipswich
Best Western Gatehouse
Best Western Gatehouse Hotel Ipswich
Best Western Gatehouse Ipswich
Best Western Gatehouse Hotel Ipswich
Best Western Gatehouse Hotel Guesthouse
Best Western Gatehouse Hotel Guesthouse Ipswich

Frequently asked questions

Is Best Western Gatehouse Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Gatehouse Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Gatehouse Hotel?

Check-in start time: 2 PM; check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Best Western Gatehouse Hotel?

Checkout is at 11 AM.

Where is Best Western Gatehouse Hotel located?

Located in Whitton, this guesthouse is within 3 miles (5 km) of Namco Funscape, Sir John Mills Theatre and New Wolsey Theatre. Ipswich Museum and St Mary at the Elms are also within 3 miles (5 km).

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Best Western Gatehouse Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 32 out of 86 reviews
Rating 8 - Good. 37 out of 86 reviews
Rating 6 - Okay. 9 out of 86 reviews
Rating 4 - Poor. 2 out of 86 reviews
Rating 2 - Terrible. 6 out of 86 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10

Outstanding staff, amazing service. Building a little tired, needs some love but the welcome and feeling we had on arrival and during the stay made it really great.
Stayed 1 night in Mar 2020

6/10

I thought that the manager was really welcome when i arrived. I purchased the family room and stayed for 3 nights. On the second day i arrived back to my room being left wide open (i am not clear if this was from the cleaner or if someone had been in my room). When I raised this with reception, she commented how she would make a note of this and did not seem to appreciate how his may have impacted on me. I was in a annex or separate building (as it was a family room) and there was 1 room above me. The problem with this was that every time the person in the room above me moved, i heard him. This impacted on my quality of sleep. Other than the afformentioned, i found the accomodation clean.
Stayed 3 nights in Mar 2020

10/10

Stayed 1 night in Feb 2020

10/10

Very fiendly and welcoming
Stayed 1 night in Feb 2020

10/10

Stayed 1 night in Feb 2020

6/10

Stayed 1 night in Jan 2020

10/10

Very friendly staff, food was good and beds comfortable
Stayed 1 night in Jan 2020

8/10

A perfectly adequate overnight stop. Staff were friendly and helpful, eg immediately offered a different twin room for adult sons when we said first one smelled of cigarettes and damp. Swapped room was much nicer. Both double and twin rooms were completely clean and cosy in December once radiators were switched on. Easy to find and parking on site was useful.
Stayed 1 night in Dec 2019

8/10

I did love the location the staff and all as i wanted away from the hussle and bussle but i thought it could be cleaner But i am a clean freak
Stayed 1 night in Dec 2019

8/10

Easy to reach and in a relatively quiet location. Ample parking. Service very good, and the hotel is clean and cared for. But my room was uncomfortably warm and the window didn't open far enough to cool it down, and I thought the bed was overly soft.
Stayed 1 night in Nov 2019

2/10

Arrived and wasn’t even able to get into the property, therefore couldn’t even stay the night. The hotel then wouldn’t even offer a refund despite not staying there. I had to spend another £70 to get a hotel elsewhere.
Stayed 1 night in Nov 2019

10/10

Stayed 1 night in Oct 2019

10/10

Stayed 2 nights in Oct 2019

4/10

Had a bad start that for worse. Booked online and charged again on check in. Run down hotel. Meal not charged in the morning and staff struggled to refund their error. Phone calls chasing food bill and checked to make sure not already charged and when rang Back to pay they had already taken the funds. Arrogant call from customer services. Would not recommend at all. Badly run disorganised hotel.
Stayed 1 night in Jun 2019

2/10

Arrived and was placed outside the hotel in the Service area in a black wooden building. Room was not clean, bugs and chair broken. Immediately requested different room. Told none available due to Ed Sheeran concert the day before. Regardless, I booked this hotel months before and immediately paid upon arrival. Was required to stay in that room for 1 night. Then was moved the next day to another location in Claydon which was much better. Frankie, the Manager of these location, was very accommodating and immediately ensure that we were well taken care of in moving to this new location. After we moved the room was what we expected and the staff were very friendly and accommodating. Would we stay there again? Not in the first location which should never have been used for any guests. The second location would be a definite Yes. Thank you Frankie, Gill, Teresa and staff who made our stay of 2 weeks wonderful!
Stayed 14 nights in Aug 2019

8/10

Nice hotel good location staff lovely v helpful
Stayed 1 night in Aug 2019

8/10

Stayed 1 night in Aug 2019

10/10

Stayed 1 night in Jul 2019

8/10

Stayed 1 night in Jun 2019

8/10

Stayed 2 nights in Jun 2019

10/10

I liked that it was in a quiet location, no traffic noise, and excellent service by the staff. Disliked that the bath/ shower could be a challenge for elderly or physically unstable visitors, and no night lights for reading in bed, room lights on or off, no in-between.
Stayed 1 night in Jun 2019

10/10

Stayed 1 night in Jun 2019

10/10

Stayed 1 night in Jun 2019

10/10

Fantastic little bolt hole here only6 quid in taxi to Portman road to see rodders..room for 3 was like a mini apartment..bathroom and beds spotless and staff were so accommodating..also loved the quaint little bar.. Will definitely use this establishment again **** and more from me
Stayed 1 night in Jun 2019

8/10

Cannot complain,fairly basic the only thing I would say is the shower tray is very slippery even before I used soap & there was no handle to grab inside Staff always friendly & helpful
Stayed 2 nights in Jun 2019