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"Super friendly and helpful staff.The hotel is lovely, needs a bit of updating perhaps but we really enjoyed our stay.The main hotel’s business are conferences of all sort so you might prepare yourself for that aspect of it but didn’t bother us apart from one occasion when the entertainment was trying the music equipment and it was super loud but my concerns were listened to and the issue was resolved."

"Nice people and hospitality! In the city centre - nice to walkabout everywhere. 100 % recommended"

"The room was lovely, the bed was comfortable but most importantly, the ceiling fan with the ac unit made it one of the best rooms we have had in the region. The shower is also fantastic. "

"The room sizes are big with room amenities such as water, tea, coffee and bathroom necessities are provided. There was even a microwave in the room and water filtration system in the hallway. Two air conditioners....one for the bedroom and one for the living room makes the place cool and comfortable. Hotel staff are very friendly and helpful. This place is well situated and close to a shopping mall and within walking distance (around 10 min) to main tourist sites. "

"Room was beautiful and had a great view. Comfortable bed and great shower pressure. Bar/lobby had good drinks and cafe had amazing pastries. Breakfast was a great spread and they make so many things for you. Wish we had more days here. "

"Spacious room, great location, good breakfast."

"Breakfast was phenomenal. Especially liked the Lilium toast. Staff was very cuteous and helpful. Special thanks to Aminul (swimming pool), waiter at breakfast, Sharaz, and evening checkin staff. "

"Friendly staff , smooth early check in, clean room. Location is superb - within walking distance to Kimberley street eateries and KOMTAR. "

"Lovely hotel, great staff, definitely worth getting a room with a view of the pool/sea. Close to hawker market for food options. Need to take bus to go into George Town however, but bus stop is right outside the hotel so pretty convenient. "