Shangri-La Hotels and Resorts, Kampung Sungai Kembong Hilir hotels

"Have stayed here many times over the years. Great location, friendly & very helpful staff. On this last stay in May & June 2025 - Natashya (Concierge) always welcoming with a smile and even took a short walk to direct me to the Hop on Hop off pick up point. There was also a very friendly doorman (can’t remember his name though). Always had a smile and very chatty. Had a pleasant surprise on my second stay in June - they had a birthday cake for me (even though birthday was 3 days before). "

"Excellent location, very central and lovely size rooms. "

"It is a home away from home experience. Affordable option for both long and short stays. Booked a 2-Bedroom unit on the 20th Level over the Haji holidays. And will return because all the staffs in all levels were very hardworking and customer service focused."

"Room was spacious well Maintain. Bed was comfortable, staff was so good and friendly from front desk to concierge. Will always be the place we stay in kl!"

"Perfect location "

"The staff was attentive, helpful and very friendly."

"only minor feedback on the air-conditioning was not cold, having difficulties sleeping with that temperature."

"A huge thank you to all the staff at the Kloe Hotel Kualar Lumpar!!! Our experience has been outstanding. The Lucky Coffee Bar, in particular Azwan who is a delight and makes a fantastic Gin & Tonic (the Kloe signature drink). Ask about their happy hour👌😊"

"Close to attractions, and hop on, hop off bus stop. Excellent value for money. "