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Reviews of Hotel Crown Hills Kitami

3 out of 5
Hotel Crown Hills Kitami
3-14-1, Kita 5 Jonishi, Kitami

Reviews

7.8

Good

Rating 10 - Excellent. 43 out of 189 reviews" "
Rating 8 - Good. 84 out of 189 reviews" "
Rating 6 - Okay. 48 out of 189 reviews" "
Rating 4 - Poor. 10 out of 189 reviews" "
Rating 2 - Terrible. 4 out of 189 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

S.W, San Fran

Travelled with family
Liked: Cleanliness
A little bit worn out property and facilities but overall it’s quiet and close to shops and restaurants so very convenient.
Stayed 3 nights in May 2019

4/10 Poor

Soong

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is old, half way thru the night air con seems to be warm.
Stayed 3 nights in Jul 2018

8/10 Good

show, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just one night stay for us, family of 4 in Japanese style room, one small bathroom with washlet toilet, shower&tub. They didn’t have non-smoking room so we got smoking room, at first you can smell but eventually don’t notice, there is a switch in room to turn on vent fan. Comfy thick futons, kept us warm, 4sets were laid out when we got there at 8pm. Has air conditioning if u need. Humidifier and amenities in lobby for self help. Public men&women bathroom right outside room if the bathroom in your room too small/crowded. Breakfast was good! Buffet style, go early since things do run out and will not be replaced. Menu: scrmble&raw egg, rice, miso soup, curry, saba, chapche/puncit?,ume,mentaiko,tsukemono, shiokara, sausage, bread, daikon w/tofu, natto, salad, coffee juice, tea. Great place to stay for the price. Parking around corner of hotel but we had minivan and was too big/tall so they redirected us to another parking a block away. Park right on side walk infront of hotel, drop stuff off, talk to front guys and park. Ther are people at front desk.
Stayed 1 night in Jun 2018

6/10 Okay

Kevin, Toronto

Disliked: Cleanliness
They have a shoehorn
I accidentally booked a smoking room so my experience wasn’t the best from the start but I bought an air freshener bottle so it was okay. (I didn’t bother requesting a change cause I was only staying for one night anyways) I don’t know if they treat smoking rooms differently but the bathroom was a little dirty with what looked like mould growing on the shower curtain and ceiling.
Stayed 1 night in Feb 2018

10/10 Excellent

B E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST THERE IS
Best place in 20 years of travel.
Stayed 1 night in Aug 2017

8/10 Good

Toshimi

Liked: Staff & service
夜にお茶漬けがロビーで食べれるサービスがあります　夜遅くに着いて　ごはん食べる時間なかったので助かりました
Stayed 2 nights in Apr 2024

4/10 Poor

takashi

Disliked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Kikyo

Travelled with family
贅沢を言わなければ、十分だと思います。
Stayed 4 nights in Feb 2024

10/10 Excellent

Yuta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

kyoko

Stayed 1 night in Dec 2023

6/10 Okay

kazuya

Business traveller
Stayed 1 night in Dec 2023

6/10 Okay

HISAMI

Stayed 1 night in Nov 2023

8/10 Good

トシアキ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

?

Stayed 1 night in Nov 2023

8/10 Good

RIKA

Travelled with group
Liked: Cleanliness
凄く久しぶりにホテルに宿泊しました。 遅い時間にチェックインして翌日も早く出発したので、設備も接客対応も充分だったと思います。 建物古い割には部屋も綺麗に掃除してあり、清潔感はありましたが、お風呂の浴槽の淵に毛が付いてたのだけがビックリでした。 テレビのチャンネル設定がされてないのか見たいチャンネルを押しても違う番組に飛ぶので、番組表のボタンを押してチャンネル変えようとしましたが番組表も見られない状態でした。
Stayed 1 night in Nov 2023

10/10 Excellent

hideyuki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

masahito

Business traveller
Stayed 3 nights in Nov 2023

8/10 Good

kaori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
初めて利用しました。ホテル内は清潔でした。
Stayed 1 night in Nov 2023

2/10 Terrible

Takayuki

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
タバコの匂いで部屋が臭すぎて一睡もできなかった、次の日がとても不快だった。部屋の茶碗が洗われていないのも、不快だった。できれば返金していただけないでしょうか
Stayed 1 night in Nov 2023

8/10 Good

Shinichi

Liked: Cleanliness, staff & service, property conditions & facilities
繁華街にも駅にも近く利便性は良い。 確かに設備などは古いと思うが、それなりの手入れや整備はされており、不満はない。 無料朝食が付いて、この価格なら大満足である。
Stayed 1 night in Nov 2023

8/10 Good

Shizu

Stayed 1 night in Oct 2023

6/10 Okay

??

Stayed 1 night in Oct 2023

10/10 Excellent

keisuke

Stayed 1 night in Oct 2023

2/10 Terrible

けいじ

Disliked: Cleanliness, staff & service, property conditions & facilities
部屋が掃除されてなくて泊まれなかった もう使わない
Stayed 1 night in Oct 2023

8/10 Good

TOMOHITO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

YUTAKA

Stayed 1 night in Sep 2023

8/10 Good

MICHIYO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

GYOUTOU

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

しげみつ

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

トシユキ

Business traveller
Disliked: Staff & service
駐車場までの距離があり過ぎです。
Stayed 1 night in Sep 2023

8/10 Good

hideyuki

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

yasunori

Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
駐車場が遠い
Stayed 1 night in Sep 2023

8/10 Good

Koki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
無料朝食、相変わらず最高です。ありがとうございました
Stayed 1 night in Sep 2023

8/10 Good

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
飲食店の中にあるホテルと言う感じで、食事を楽しめました。無料の駐車場は何ヶ所かあるのですが、車で出掛けて戻ったら満車になって困っていた所、ホテルの敷地内に停めさせてもらえました。部屋は換気扇がなく、窓も開かないので、エレベーター前にある加湿兼空気清浄機お借りしました。エアコンは、冷暖房できるので快適です。朝食は、おかずは少なくなると補充してくれるので、満足です。早く行くとパンもあったようです。部屋はオートロックではないので、鍵を掛け忘れないように。
Stayed 1 night in Aug 2023

8/10 Good

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
思ったより部屋とベッドが広く快適でした
Stayed 1 night in Aug 2023

8/10 Good

MICHIYO

Stayed 1 night in Jul 2023

8/10 Good

MASARU

Liked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

SHINICHI

Stayed 1 night in Jul 2023

4/10 Poor

hirotaka

Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
経営再建中なのか不慣れなスタッフと老朽建築物
飲み屋街の中心にある古いホテル。周辺の町からの酔客がよく利用しているとのこと。BBHによって経営再建中のようであるが、建物設備の老朽は否めず、客室ドアはオートロックですらない。スタッフは皆さん不慣れな印象。 深夜のロビーでの無料お茶漬けサービスは酔客にはありがたい。窓からの眺めは隣のビルの壁。立体駐車場は壊れているのか閉鎖状態。第２駐車場という離れた場所が実質的に専用駐車場。飲み屋街なので車上荒らしなど心配。
Stayed 1 night in Jul 2023

6/10 Okay

ひとし

Disliked: Staff & service
夜に食事をする時に、繁華街に近いので 非常に良かったです。 食事が終わる後も、ホテルにもどるのも 近いのでよかった。 夜食に、お茶漬けのサービスがあったのと 朝食が無料がいいです。 ただ夜のフロントの方が愛想がちょつと
Stayed 1 night in Jul 2023

8/10 Good

ゆか

Travelled with family and small children
Disliked: Cleanliness
小学生(低学年)の息子と二人で、 観光の為に泊まりました。 清潔に関しては他のクチコミの通りでしたが、 駅に近く、周りは飲食店やコンビニなど、 とても便利です。 また、セミダブルで予約しましたが、 お値段はそのままで、ダブルのお部屋でした！ 広々寝ることができ、感謝です。
Stayed 1 night in Jun 2023

10/10 Excellent

ただひさ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

jun

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

成寿

Stayed 1 night in May 2023

8/10 Good

MAYUMI

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
部屋の清潔感がもっとちゃんとしてたらよかった
Stayed 1 night in May 2023

8/10 Good

TSUYOSHI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

hideyuki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023