The manager was very friendly and showed us how to run everything in the room. The room was very clean. The room was like a mini-apartment. It was great. We loved all the electronic connections - water temp, room temp, washer & full room dryer, windows, etc. Great coffee maker too. Great location - really close to the grocery store, the train, the foot massage spa, the food vendors. We would definitely stay here again if we return to Japan.