Outdoor pool, pool umbrellas, pool loungers

Reviews of Sudamala Resort, Komodo, Labuan Bajo

4 out of 5
Sudamala Resort, Komodo, Labuan Bajo
Jl. Pantai Pede Km.3, Desa Gorontalo, Manggarai Barat, Flores, Labuan Bajo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 31 out of 45 reviews" "
Rating 8 - Good. 11 out of 45 reviews" "
Rating 6 - Okay. 0 out of 45 reviews" "
Rating 4 - Poor. 1 out of 45 reviews" "
Rating 2 - Terrible. 2 out of 45 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zhi Heng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay overall with friendly staff, probably the best property in labuan bajo!
Stayed 1 night in Apr 2024

2/10 Terrible

Alex

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Stayed 14 nights in Mar 2024

8/10 Good

Aileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super good very nice people, the most amazing customer service for sure. Food could be better for the lunch and dinner. Breakfast is very good. The rooms were nice and spacious except for the fact that one of my pillows smell like pee and some of the towels seem to have stains. Is a few mosquitos around so keep that in mind.

10/10 Excellent

Kyra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Resort!!
This resort is so amazing and beautiful! Stunning views, beautiful beach, gorgeous rooms, delicious food & drinks.
Stayed 1 night in Jan 2024

10/10 Excellent

David

Great stay. I was traveling for days from Bali in my Ranger. Had a crossing from Sape to Labuan Bajo. I was stuck 2 nights in Sape waiting on the ferry. If you’ve ever been. It’s the dirtiest place I’ve been. Possibly the worst place on the planet to be stuck. Not including war zones. Any way I needed a great place. Great food and pool area.
Stayed 2 nights in Dec 2023

10/10 Excellent

Gustavo, Chula Vista

Stayed 1 night in Jan 2024

10/10 Excellent

Gustavo, Chula Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Irwin

Stayed 2 nights in Dec 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Greta facility and great staff!
Stayed 2 nights in Nov 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST VACATION EVER!!
We often say it’s never about the place; it’s always about the people. We were treated to the utmost of kindness here at Sudamala Resort. The facility is pristine, supremely clean and well designed with easy walkways, beautiful gardens, and magnificent accommodations. The staff is very friendly, knowledgeable and welcomes us in every way. The meals were superb with exquisite presentation. We could not have asked for a better vacation. We are very grateful to have experienced this paradise and some surrounding islands, and so thankful to every person we met. Thank you Sudamala Resort. We will return!!
Stayed 6 nights in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort! Would stay there again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish we were staying longer. A very beautiful, quiet, luxurious property on the water. Food in the restaurant was excellent, beds comfortable, check in easy. We did hear the muezzin in the morning, but it was quite beautiful. Staff was gracious. We stayed just one night before joining a liveaboard, but it was a very nice place.
Stayed 1 night in Sep 2023

10/10 Excellent

Titan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing place, I will be back to spend more time there!!!
Stayed 1 night in Sep 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Mary-Louise

Stayed 4 nights in Sep 2023

10/10 Excellent

Gennadii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2023

8/10 Good

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property,useless beach,annoying summit.
Our initial plan was to stay at the sister property Sudamala Resort Seraya from our arrival to Labuan Bajo but due to a wedding celebration,it was impossible so had to stay here for the first 3 nights during early may 2023,even thought the reservation was made very well in advance. Unfortunately and without notice,it was at the same time of the Asean summit celebration that was really annoying,most hotels and streets taken by police and the army.Our hotel's lobby was almost always crowded by security and official personnel,also main restaurant.The rooms are ample clean and well appointed,nice open air bathroom, cared gardens and common areas but the beach is,in our opinion, not suitable for swimming.Good food and nice staff.
Stayed 3 nights in May 2023

10/10 Excellent

Andrew, Kailua Kona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

thomas

Stayed 4 nights in Aug 2023

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and beautiful property
Stayed 2 nights in Jul 2023

4/10 Poor

Jolene, New York

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We booked for a villa with a pool. I got to say the room is well appointed. We enjoyed the pool and the room. We were impressed when we walked into the hotel. Then we went to have dinner at the restaurant. Now that is when things got a bit disappointing. It took us more than two hours to get our dinner and we didn’t we even get to our dessert. We had a tour booked the next day and pick up was 7am so we had to go to bed early. They could get us our check. In fact the entire restaurant was full of customers waiting for their checks. We didn’t get our check that night but they let us go. The breakfast crew however was great. No complaints there. We thought we would be wise to just order room service. To make it simple for them, we just ordered a bucket of beer. The beer showed up without a bottle opener. Waiter left and said he will come back with one. No one showed. Our beer started to get cold. So we went ended dining else where for the rest of our stay and had fabulous meals. In fact, the place right across the street and the restaurant at the tiny hotel down the street were great. Another issue we had was the hotel shuttle. They said it would take 45 minutes. More than an hour later we were still waiting. So we ordered Grab bikes. 14k for each bike. Not bad. All in all, we spent a lot of money here and felt disappointed. If we had paid motel prices we would have thought it was fair. Sadly, we can’t give this place good ratings even though we wanted to love it.
Stayed 3 nights in Jun 2023

2/10 Terrible

Joseph

Disliked: Staff & service, room comfort
Lackluster is generous
We've stayed in luxury resorts all over the world. Never had one refuse us the complimentary airport shuttle, decline to call a cab for us, send a porter without the basic knowleedge of the room, not even have a chair in the room, not be able to provide two luggage racks, sell us on a panoramic room view that is largely obscured by a tree and decline a request to speak to the manager. On a positive note there is an onsite Aquatic Adventures team that gave us a memorable day with scuba, hiking and a Komodo Island visit that almost made up for the lackluster hotel.
Stayed 2 nights in Jun 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
This is an absolutely beautiful property. The rooms are so lovely as are the staff. Great service and great food. I loved that my room had a small yard that was beach front and a back garden for a bathroom. The beach was set up to watch the most beautiful of sunsets. Everything here was absolutely perfect! Thank you!! I wish I could have stayed longer!
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel ideal for komodo Island trips.Greatfood
The most incredibly friendly staff in a lovely beachfront hotel, an ideal hotel if you're going to do a trip to Komodo Island. The room was beautifully furnished in well tended gardens. The restaurant food was incredibly good we ended up not eating out at all as the hotel food was so good. The beach was very quiet and had nice views. Nice pool and pool area.
Stayed 3 nights in Jun 2023

10/10 Excellent

chunying

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay!
Stayed 4 nights in Jun 2023

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities
The room was fabulous, big bed, beautiful view from the balcony, and modern shower and toilet. The premise looks pretty new, spa,pool, beach pool, gym etc. Location is about 10-15 mins ride to and fro downtown. Easy to get grab.

8/10 Good

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was good very quick to answer any question needed doing.
Stayed 2 nights in Apr 2023

8/10 Good

Lorraine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed our time there we went back after the orginal stay it was welcoming and enjoyed our stay would be recommended
Stayed 1 night in Apr 2023

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was immaculate. Even our beach was clear of plastics and rubbish (which is sometimes not the case in Indonesia). We had an ocean view room and it was amazing. The food was delicious and very reasonably priced. The staff were wonderful - friendly, happy and couldn't do enough for you.
Stayed 7 nights in Mar 2023

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely kind and made you feel very taken care of. The rooms were unique and beautiful.

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property. The staff was incredibly friendly and helpful. Beautiful place to relax, read, and enjoy beautiful sunsets!
Stayed 2 nights in Oct 2021

10/10 Excellent

Linnea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from everyone on the staff. They were so accommodating for everything I needed. I also found the room comfortable and the grounds really beautiful. I would love to see some "greener" policies, like the option to reuse towels and only provide straws when requested.
Stayed 2 nights in Oct 2021

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war einfach alles super. Zimmer, Personal, Silvesterfeier, angebotene Touren. Auch der familiäre Touch des Hotels ließ einen fühlen wie zu Hause. Noch nie ein so wunderbares Hotel erlebt! Vielen Dank!!!
Stayed 7 nights in Dec 2023

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underbart
Vi bodde först i kelimatu dubbelrum och sedan i en villa med privat pool. Båda jättebra, villan helt fantastisk. Allt var bästa möjliga utom att havet var smutsigt och bad inte möjligt. Poolerna fina men det är tråkigt att beach hotel inte innebär möjlighet att bada i havet. Det trodde vi.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel great price for the room I got
Stayed 1 night in May 2023

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Antoine

Stayed 3 nights in Jul 2023

10/10 Excellent

Juan Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, beautiful property; the rooms are carefully designed and decorated. The food and drinks are great!
Stayed 3 nights in Jun 2023

8/10 Good

Maryvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accueil. Personnel très attentionné qui essaie et arrive à résoudre tous nos problèmes. Bel hôtel sur une plage malheureusement mal entretenue. Un peu éloigné du port et du centre ville.
Stayed 4 nights in Oct 2022

8/10 Good

Matthieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel
L'hôtel est beau, assez récent manifestement. Les lits sont très confortables. Les salles de bain sont semi-ouvertes. La piscine est également très bien. Le personnel est aux petits soins et parle très bien anglais. La plage n'est, en revanche, pas très propre et pas du tout aménagée. C'est vraiment dommage. Enfin, les tarifs pratiqués (taxi, restaurant, laverie, etc) sont vraiment exagérément élevés qui n'incite pas du tout à utiliser ce genre de service à L'hôtel. Par exemple : faire laver 1 t-shirt pour le prix de 2 kg de linge dans n'importe quelle laverie de la ville, c'est exagéré.
Stayed 1 night in Aug 2022