Premier Hotel Cabin Leona Vicario

"We had an incredible stay at Hyatt Ziva! From the moment we arrived, the service was top-notch. A special thank you to our butler Sandy, who went above and beyond to make our anniversary unforgettable — every detail was perfect, and her care truly elevated our entire experience. Erika, my masseuse, was absolutely amazing — one of the best massages I’ve ever had. She created such a calming, restorative space. Our whole family had a blast enjoying the variety of delicious food options and especially loved the fun water activities — something for everyone! We’re already talking about coming back. Thank you for the memories, Hyatt Ziva!"

"Best customer service and the place is beautiful "

"Only thing I can complain about is the smell from the walking trail. When the wind blows it brings up the smell. Other than that it was awesome. "

"Clean room staff was very friendly, food was excellent will definitely come back. Drinks were not that great. "

"⭐️⭐️⭐️⭐️⭐️ Every visit reminds me why I keep coming back! The hospitality here is unmatched — you truly feel like it’s your home away from home. Rafael was an absolute gem, going above and beyond to make our stay extra special. Javier’s amazing energy brought smiles all around — he’s such a bright spirit! Even the ride to our room felt too short because the experience was that enjoyable. I’ve stayed here many times, and every time I’m reminded that it’s the people and the warmth that make this resort stand out. Can’t wait to return! "

"Everything was beautiful! Won’t stay anywhere else if it’s not Moon Palace"

"Safe, great service, nice staff."

"Staff were friendly, on top of things, and easy to make requests. Although it would be easier for the staff if rooms had bins for recycling instead of them sorting through the trash bins. Also, our washroom keeps getting a pool of water whenever we shower because the door doesn't close or seal."

"AC blasting, pure freedom "