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Reviews of The Royal Hotel

3 out of 5
The Royal Hotel
Marine Terrace, Waterloo, Liverpool, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 259 out of 432 reviews" "
Rating 8 - Good. 144 out of 432 reviews" "
Rating 6 - Okay. 25 out of 432 reviews" "
Rating 4 - Poor. 1 out of 432 reviews" "
Rating 2 - Terrible. 3 out of 432 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay. The pictures actuallydont do it justice as it's a very nice hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and breakfast
Stayed 1 night in Apr 2024

8/10 Good

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and lovely situation for easy to reach walks and restaurants. My only criticism is that staff in the hotel, most of who were young enough to be my children or grandchildren, repeatedly called my husband and I ‘honeys’ or ‘guys’. These terms of endearment or colloquial slang are not appropriate when speaking to guests and especially those older than you. I would have much preferred being called Mr and Mrs or sir and madam.
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well cared-for hotel with friendly staff, comfortable beds, easy parking right outside and extensive hot breakfast choices. Great value and we’d definitely stay again if we’re back in the area.
Stayed 2 nights in Feb 2024

8/10 Good

William

Stayed 5 nights in Feb 2024

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good standard
Nice stay with good surroundings and service. Cannot give a review of the restaurant as its closed for two weeks at the beginning of the year. Breakfast very good and certainly sets you up for the day. We wi be returning again
Stayed 1 night in Jan 2024

6/10 Okay

Sarah

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Ancient hairdryer, no a/c, no help with luggage
The room was clean enough and the bed ok. No air conditioning. No lift (or help with luggage). They mention this in the email after booking but don’t mention the 6 sets of heavy doors you have to walk through. People with long hair beware - it’s a 1970s style keep your thumb pressed down travel hairdryer - I contacted reception to get a real one and was told that their sole good one had gone missing. Took nearly 90 mins to dry my hair. Not fun. Unless you have to be in Waterloo early the next day, there are much better options in the city centre.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will revisit.
Friendly and efficient staff throughout our stay. Really comfortable bed, decent shower and excellent breakfast in the morning.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Hotel facilities were good and it was easy to get into Liverpool by train.
Stayed 2 nights in Oct 2023

10/10 Excellent

Duncan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic, friendly Staff.
This clean and comfortable hotel has a great location for just popping for a walk. The food is fantastic, the breakfast is exceptional. What makes it so good though is the staff. All of them have huge smiles and are really friendly and helpful.
Stayed 1 night in Oct 2023

8/10 Good

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was brilliant but restaurant/ bar menu a bit limited.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jane

Travelled with family
Friendly & helpful staff, good facilities and an excellent breakfast
Stayed 1 night in Sep 2023

10/10 Excellent

Editha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best options for breakfasts I ever had. Cold buffet and hot meals taken by order and fresh prepared. Friendly staff, nice room with space. Walking distance to the beach and some nice parks around. Public transport to city center by bus or train.
Stayed 4 nights in Sep 2023

10/10 Excellent

Patrick

Stayed 3 nights in Sep 2023

8/10 Good

J

Stayed 1 night in Sep 2023

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

John

Liked: Cleanliness, staff & service
Royal hotel
It’s a good location - but no elevator - I should have checked this. We were in the second floor No sea view rooms were available as the hotel was full. Lovely staff, very friendly abd helpful. Excellent breakfast choices
Stayed 2 nights in Aug 2023

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A friendly hotel with high standards of cleanliness. Excellent breakfast and a great quiz night on Thursdays.
Stayed 3 nights in Jul 2023

6/10 Okay

Mrs m c

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Hilary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely people, great location, excellent food
Historic building near lakes and a sandy beach. Really pleasant, helpful, cheerful staff. Breakfast cooked to order. Restaurant food was excellent and not overpriced. Comfortable rooms (no air con but fans provided). Surprisingly quiet at night. A few minutes walk from Waterloo Station - trains every 15 minutes between Liverpool & Southport, plus frequent buses. Lots of restaurants nearby. We'd be happy to return.
Stayed 2 nights in Jul 2023

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and welcoming staff
Only stayed for 2 nights, but we enjoyed our visit. The staff were exceptionally friendly and helpful. There is limited parking on site but there seemed to be plenty of street parking available.
Stayed 2 nights in Jun 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liverpool Lodge
If you are going to visit Liverpool for a day or two, this is the perfect place to stay. Very nice rooms, a seven minute walk to the train station that takes you right to Liverpool city center, and a great breakfast. Much less expensive than staying in the city and has plenty of parking.
Stayed 2 nights in May 2023

8/10 Good

Sabine

Stayed 1 night in May 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

James and Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thougt that the staff were outstanding, friendly, helpful and all around good people. Thank
Stayed 10 nights in Mar 2023

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, relaxed hotel.
A very comfortable, friendly, relaxing place to stay. Definitely would stay there again.
Stayed 4 nights in Mar 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

Keera

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our recent stay here, the team are all very friendly and accommodating, a very good breakfast too!
Stayed 2 nights in Mar 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Liverpool
We have used this hotel many times. Good facilities and brilliant value for money. Breakfast cooked to order and food very good. Handy for the train into Liverpool. Will come back soon.
Stayed 3 nights in Mar 2023

10/10 Excellent

mrs panita

Stayed 2 nights in Mar 2023

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nice Hotel in a good area near the beach. It was very clean and comfortable with extremely friendly and helpful staff. Good breakfast. I would definately stay again especially if I could take my dog with me :-)
Stayed 1 night in Mar 2023

8/10 Good

ravinder

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely few days in a characterful hotel. It is very well located and has a car park. There is also a train station nearby for trips to the city but many nice food and drink places nearby including a fantastic weight training gym in St Johns Road. Try it is you need a workout - rates are very reasonable. The staff are also local which makes a lovely change from most international hotels. You really feel like you are in Liverpool. Good breakfast too.

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Traditional English hotel. Professional, friendly staff. Excellent breakfast. Nice clean room.
Stayed 1 night in Feb 2023

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel with very friendly staff. Room was excellent and spotless. Only had the breakfast but it was one of the best we have had in hotel. Well done.
Stayed 1 night in Feb 2023

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel in a super location
A lovely hotel - great views, comfortable room and very friendly staff.
Stayed 1 night in Jan 2023

8/10 Good

Louise

Travelled with family
Liked: Staff & service, room comfort
Really friendly staff
Stayed 1 night in Dec 2022

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing and so accommodating!
Stayed 1 night in Dec 2022

10/10 Excellent

Franco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Royal
Comfortable hotel. Friendly staff, Relaxing atmosphere
Stayed 1 night in Dec 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer care at reception
Stayed 1 night in Dec 2022

10/10 Excellent

Ricky

Stayed 1 night in Nov 2022

10/10 Excellent

Catherine

Stayed 1 night in Nov 2022

10/10 Excellent

Mark

Stayed 1 night in Nov 2022

10/10 Excellent

Colin

Stayed 2 nights in Nov 2022

10/10 Excellent

Nicholas

Stayed 1 night in Nov 2022

10/10 Excellent

Zarin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at this family owned hotel! I will be back. 😄
Stayed 1 night in Oct 2022

10/10 Excellent

Julie

Stayed 1 night in Oct 2022

10/10 Excellent

Bronwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022