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In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Guest reviews

4.4 out of 5 Excellent
937 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitiser provided

Map

Explore the area

Popular LocationAspers Casino1 min walk
Popular LocationWestfield Stratford City5 min walk
Popular LocationLondon Stadium11 min walk
AirportLondon (LCY-London City)22 min drive

Choose dates to view prices

  • Executive Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsExecutive Room, 1 King Bed, Non Smoking
  • Room, 2 Single Beds, Non Smoking

    4.9/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    More detailsRoom, 2 Single Beds, Non Smoking
  • Executive Room, 1 King Bed with Sofa bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 3
    More detailsExecutive Room, 1 King Bed with Sofa bed, Non Smoking
  • Room, 1 Queen Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    More detailsRoom, 1 Queen Bed, Non Smoking
  • Standard Room, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    More detailsStandard Room, Non Smoking
  • Superior Room

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    More detailsSuperior Room
  • Room, 1 King Bed, Non Smoking (Leisure)

    4.6/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    More detailsRoom, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    More detailsRoom, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

About this area

London

Located in Stratford neighbourhood, Holiday Inn London - Stratford City is connected to a shopping centre. Notable landmarks in the area include London Bridge and Big Ben, and travellers wishing to experience a bit of culture can try O2 Arena. Enjoy an event or a match at Copper Box Arena, and consider making time for Sky Garden—a top attraction that's not to be missed. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like hiking/biking trails and mountain biking nearby.

Visit our London travel guide
Map
Popular Location

What's nearby

  • Aspers Casino - 1 min walk
  • Westfield Stratford City - 5 min walk
  • London Stadium - 11 min walk
  • Copper Box Arena - 14 min walk
  • Lee Valley VeloPark - 16 min walk

Getting around

  • Stratford Station - 4 min walk
  • Stratford High Street DLR Station - 9 min walk
  • London (LCY-London City) - 22 min drive

Restaurants

  • Where to eat
  • Twenty Twelve – Al fresco dining restaurant with a bar. Serves breakfast, lunch and dinner daily, happy hour available. Reservations required. Kids' menu available.

About this property

Holiday Inn London - Stratford City

Pet-friendly hotel connected to a shopping centre in London with restaurant
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a 24-hour business centre are on-site. All 188 rooms offer free WiFi, 24-hour room service and flat-screen TVs with digital channels. Coffee/tea makers, pillow menu and hairdryers are among the other amenities available to guests.
Holiday Inn London - Stratford City offers 188 forms of accommodation with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 52-inch Flat-screen televisions come with premium digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free nearby parking
  • Self parking: GBP 16 per night

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 15.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Designer shops
  • Fitness centre
  • Private winery tours
  • Public winery tours
  • Shopping centre
  • Shopping

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Bulgarian
  • English
  • French
  • German
  • Italian
  • Japanese
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (3874 square feet of space)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 52-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20.00, per pet, per night, plus a deposit of GBP 150.00 per stay
Dogs only
1 per room (up to 49 lb/22 kg)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 15.95 per person (approximately)
  • Self-parking fee: GBP 16 per night
  • Pet deposit: GBP 150.00 per stay
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
The property affirms that it follows sanitisation practices of Clean Promise (IHG) guidelines
Property registration number 121170568

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn London - Stratford City and receive a full refund?
Yes, Holiday Inn London - Stratford City offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn London - Stratford City cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 22 kg per pet. There's a deposit of GBP 150.00 per stay and a fee of GBP 20.00 per pet, per night. Service animals are exempt from fees.
How much is parking at Holiday Inn London - Stratford City?
Self-parking is available for GBP 16 per night. There is free parking nearby.
What time is check-in at Holiday Inn London - Stratford City?
Check-in is from 3:00 PM to anytime.
What time is check-out at Holiday Inn London - Stratford City?
Checkout is at noon. Late checkout is available for GBP 60 (subject to availability).
Where is Holiday Inn London - Stratford City located?
Located in Stratford, this hotel is steps away from Aspers Casino and Westfield Stratford City. London Stadium and Copper Box Arena are also within 15 minutes. Stratford Station is only a 4-minute walk and Stratford High Street DLR Station is 9 minutes.

Guest reviews

Overall score and ratings for Holiday Inn London - Stratford City

4.4
Excellent
937 reviews
5 - Excellent
510
4 - Good
333
3 - Okay
66
2 - Mediocre
15
1 - Poor
13
4.6
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.5
Property condition
4.0 out of 5 Good
    This traveller didn’t leave comments with their review
    Stayed 1 night in Jul 2020
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Everything Excellent

    Excellent

    Stayed 2 nights in Mar 2020
    4.0 out of 5 Good
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Mar 2020
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Right in the centre of Westfield, within 5 mins of the LAC, which is why we stayed overnight. Clean and reasonably spacious room and delicious breakfast. Only one lift was working though which meant a long wait to go up to reception or our room.

    Stayed 1 night in Feb 2020
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Great!

    Quiet room. Tasty breakfast. Only one lift working, which meant things were a bit slower, but this was the only thing against the hotel. Friendly, helpful staff.

    Stayed 1 night in Feb 2020