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Holiday Inn London - Stratford City

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In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of Holiday Inn London - Stratford City

Holiday Inn London - Stratford City

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationWestfield Stratford City5 min walk
  • Popular LocationQueen Elizabeth Olympic Park10 min walk
  • Popular LocationLondon Stadium11 min walk
  • AirportLondon (LCY-London City)22 min drive

Choose dates to view prices

About this area

London

Located in Stratford neighbourhood, Holiday Inn London - Stratford City is connected to a shopping centre. Notable landmarks in the area include London Bridge and The Shard, and travellers wishing to experience a bit of culture can try O2 Arena. Enjoy an event or a match at Copper Box Arena, and consider making time for Sky Garden—a top attraction that's not to be missed. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like hiking/biking trails and mountain biking nearby.
Popular Location

What's nearby

  • Aspers Casino - 1 min walk
  • Westfield Stratford City - 5 min walk
  • Queen Elizabeth Olympic Park - 10 min walk
  • London Stadium - 11 min walk
  • Copper Box Arena - 14 min walk

Getting around

  • Stratford Station - 4 min walk
  • Stratford High Street DLR Station - 9 min walk
  • London (LCY-London City) - 22 min drive

Restaurants

  • Where to eat
  • Twenty Twelve – Al fresco dining restaurant with a bar. Serves breakfast, lunch and dinner daily, happy hour available. Reservations required. Kids' menu available.

About this property

Holiday Inn London - Stratford City

Pet-friendly hotel connected to a shopping centre in London with restaurant
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a 24-hour business centre are on-site. All 188 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find flat-screen TVs with digital channels, and other amenities include coffee makers and pillow menus.
Holiday Inn London - Stratford City offers 188 forms of accommodation with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 52-inch Flat-screen televisions come with premium digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 16 per day)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 15.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Designer shops
  • Fitness centre
  • Private winery tours
  • Public winery tours
  • Shopping centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Bulgarian
  • English
  • French
  • German
  • Italian
  • Japanese
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3874 square feet of space)
  • Meeting rooms 7

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 52-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 60
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20.00, per pet, per night, plus a deposit of GBP 150.00 per stay
Dogs welcome
1 per room (up to 49 lbs/22 kg)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 15.95 per person (approximately)
  • Self-parking fee: GBP 16 per day
  • Pet deposit: GBP 150.00 per stay
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Hotel London Stratford City
Holiday Inn London Stratford City
London Stratford City Holiday Inn
Holiday Inn London Stratford City Hotel
Holiday Inn London - Stratford City England
Inn London Stratford City
London Stratford City London
Holiday Inn London Stratford City
Holiday Inn London - Stratford City Hotel
Holiday Inn London - Stratford City London
Holiday Inn London Stratford City an IHG Hotel
Holiday Inn London - Stratford City Hotel London

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 515 out of 954 reviews
5 - Excellent 54%
Rating 4 - Good. 339 out of 954 reviews
4 - Good 36%
Rating 3 - Okay. 68 out of 954 reviews
3 - Okay 7%
Rating 2 - Poor. 16 out of 954 reviews
2 - Poor 2%
Rating 1 - Terrible. 16 out of 954 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

2/5 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Dec 2020

1/5 Terrible

Travelled with family
Disliked: Staff & service
Disappointing and bad staff experience
Disappointing - understand that there are certain limitations because of Covid situation still there is no reason why I should not get tea bags and milk even after 3 calls to reception. Staff at reception were not so helpful and very poor in communication. Keys stopped working and have to struggle for almost 45 minutes
Stayed 1 night in Nov 2020

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, however got completely ripped off
Nice stay, however got completely ripped off with city view as pictures illustrate. Would think twice about booking here again as I paid for the room with the city view but to no avail. Very disappointed
Stayed 1 night in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020