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Holiday Inn London - West, an IHG Hotel

Photo gallery for Holiday Inn London - West, an IHG Hotel

Exterior
Terrace/patio
Premium bedding, in-room safe, desk, laptop workspace
Bar (on property)
Lobby

Overview of Holiday Inn London - West, an IHG Hotel

Holiday Inn London - West, an IHG Hotel

4.0 star property

8.0/10 Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
4 Portal Way, London, England, W3 6RT

Explore the area

  • Popular LocationWestfield London Shopping Centre11 min drive
  • Popular LocationWembley Stadium18 min drive
  • Popular LocationLondon Designer Outlet19 min drive
  • AirportLondon (LHR-Heathrow)29 min drive

Room options

About this area

London

Holiday Inn London - West, an IHG Hotel is located in Acton, a neighbourhood in London, and is near the airport and near a metro station. Marble Arch and Hyde Park Corner are notable landmarks, and travellers looking to shop may want to visit Westfield London Shopping Centre and London Designer Outlet. Looking to enjoy an event or a match? See what's going on at OVO Arena Wembley or Wembley Stadium. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Westfield London Shopping Centre - 11 min drive
  • Portobello Road Market - 16 min drive
  • Wembley Stadium - 18 min drive
  • London Designer Outlet - 19 min drive
  • OVO Arena Wembley - 19 min drive

Getting around

  • North Acton Underground Station - 4 min walk
  • London Acton Main Line Station - 8 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • McDonald's - 5 min walk
  • Patchi - 8 min walk
  • Al Enam - 10 min walk
  • Stone’s Fish & Chips - 6 min walk
  • Ahwangy - 12 min walk

About this property

Holiday Inn London - West, an IHG Hotel

4-star hotel located in Acton
Located close to Westfield London Shopping Centre and Wembley Stadium, Holiday Inn London - West, an IHG Hotel provides a rooftop terrace, a cafe and dry cleaning/laundry services. Be sure to enjoy a meal at Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Other perks at this hotel include:
  • Full breakfast (surcharge), self-parking (surcharge) and express check-out
  • A front desk safe, express check-in and tour/ticket information
  • Luggage storage, 7 meeting rooms and smoke-free property
  • Guest reviews give top marks for the overall value
Room features
All 225 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-compatible safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels
  • Wardrobes/cupboards, fridges and electric kettles

Languages

Arabic, Bulgarian, Dutch, English, Filipino, French, German, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 18 per night)
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–11 AM on weekends: GBP 14.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Restaurant
  • Starbucks
  • Bar

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (248 square feet)
  • Meeting rooms - 7

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Similar properties

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Guest rating 4+
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4 star
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Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 14.95 per person
  • Self-parking fee: GBP 18 per night
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Encore London West
Encore Ramada London West
London West Ramada Encore
Ramada Encore Hotel
Ramada Encore Hotel London West
Ramada Encore London West
Ramada London West
Ramada London West Encore
Holiday Inn London West Hotel
Holiday Inn London West
Ramada Encore London West Hotel London
Holiday Inn London - West England
Holiday Inn London West
Holiday London West, An Ihg
Holiday Inn London - West, an IHG Hotel Hotel
Holiday Inn London - West, an IHG Hotel London
Holiday Inn London - West, an IHG Hotel Hotel London

Frequently asked questions

Is Holiday Inn London - West, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 25 Mar,2023, prices found for a 1-night stay for 2 adults at on 31 Mar,2023 start from S$159.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn London - West, an IHG Hotel?

Self-parking is available for GBP 18 per night.

What time is check-in at Holiday Inn London - West, an IHG Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at Holiday Inn London - West, an IHG Hotel?

Checkout is at noon.

Where is Holiday Inn London - West, an IHG Hotel located?

Located in Acton, this hotel is 2.4 mi (3.9 km) from Westfield London Shopping Centre, and within 6 mi (10 km) of Portobello Road Market and London Designer Outlet. OVO Arena Wembley and Oxford Street are also within 6 mi (10 km). North Acton Underground Station is only a 4-minute walk and London Acton Main Line Station is 8 minutes.

Can I cancel my reservation for free at Holiday Inn London - West, an IHG Hotel and receive a full refund?

Yes, Holiday Inn London - West, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn London - West, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Holiday Inn London - West, an IHG Hotel Reviews

Holiday Inn London - West, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 342 out of 991 reviews" "
" "10 - Excellent 35%
Rating 8 - Good. 438 out of 991 reviews" "
" "8 - Good 44%
Rating 6 - Okay. 140 out of 991 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 45 out of 991 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 26 out of 991 reviews" "
" "2 - Terrible 3%

8.4/10

Cleanliness

8.3/10

Staff & service

7.9/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st class room & service , I would highly recommend. Our room was road side on the 7th floor and the traffic noise in the evening was a bit annoying and I would recommend better sound proof curtains to be fitted.
Stayed 2 nights in Mar 2023

10/10 Excellent

Lydin

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2023

2/10 Terrible

Mariusz

Travelled with family and small children
Liked: Cleanliness
Room heating doesn't work,fire alarm at 7:30am Sunday
Stayed 1 night in Jan 2023

8/10 Good

Hayden

Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2022

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint would be it’s cashless,so coming from another country makes it costly with extra credit card charges. Thankfully we met a manager that allowed us to pay our bill off with cash at the end of our stay.

6/10 Okay

Irene

Travelled with family
Disliked: Staff & service, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Ng Xue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 7 nights - Room is a little small for 3 but overall okay. Free breakfast but same food everyday. Good to have some varieties.