Holiday Inn London - West by IHG

Property class: 4

Choose dates to view prices

Located close to Westfield London Shopping Centre and Wembley Stadium, Holiday Inn London - West by IHG provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is S$135
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of the cityscape through the window.

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a coffee maker, and a television.

Standard Room, 1 Double Bed with Sofa bed

8.2 out of 10
Very good
(29 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a desk with a chair, a television, and a coffee maker.

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Accessible

A hotel room with two beds, a desk with a chair, a TV, and a large window with curtains.

Standard Room, 2 Single Beds, Accessible

9.0 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a wardrobe.

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room

A hotel room with a large bed, a desk, a chair, and a view of the cityscape through the window.

Premium Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, Multiple Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 3 Single Beds

A hotel room with two beds, a desk with a chair, a lamp, and a window with curtains.

Standard Room, 3 Single Beds

  • Sleeps 3
  • 3 Single Beds

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About the area

Located in Acton, a neighbourhood in London, Holiday Inn London - West by IHG is near the airport and near a metro station. Oxford Street and Marble Arch are notable landmarks, and travellers looking to shop may want to visit Westfield London Shopping Centre and London Designer Outlet. Looking to enjoy an event or a match? See what's going on at OVO Arena Wembley or Wembley Stadium. Guests love the hotel's convenience for public transportation: North Acton Underground Station is 5 minutes on foot. Visit our London travel guide
Map
4 Portal Way, London, England, W3 6RT

What's nearby

  • A large stadium with a distinctive arch structure, surrounded by modern buildings and under a cloudy sky.
    Wembley Stadium
    11 min drive - 4.4 km
  • A street sign for Oxford Circus Station with directional signs for Carnaby Street, Soho, and Tottenham Road.
    Oxford Street
    27 min drive - 10.9 km
  • Wormholt Park
    6 min drive - 2.4 km
  • TeamSport Acton
    7 min drive - 2.4 km
  • The Depot
    10 min drive - 3.0 km

Getting around

  • North Acton Underground Station
    5 min walk
  • Acton Main Line Station
    8 min walk
  • Heathrow Airport (LHR)
    37 min drive

Restaurants

  • McDonald's
    4 min walk
  • By Max
    9 min walk
  • The Balti House
    10 min walk
  • Al Enam
    10 min walk
  • Costa Coffee
    4 min walk

About this property

Holiday Inn London - West by IHG

  • Upscale hotel near Westfield London Shopping Centre
  • Located close to Wembley Stadium and London Designer Outlet, Holiday Inn London - West by IHG provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
  • Other perks at this hotel include:
    • Full breakfast (surcharge), self-parking (surcharge) and express check-out
    • Express check-in, a 24-hour front desk and multilingual staff
    • Smoke-free property, 7 meeting rooms and free newspapers
    • Guest reviews give top marks for the breakfast, helpful staff and proximity to public transport
  • Room features
  • All 225 rooms offer comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with digital channels
    • Wardrobes/cupboards, fridges and free infant beds

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Tourism Programme. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Is Holiday Inn London - West by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Holiday Inn London - West by IHG?

As of 25 Oct, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn London - West by IHG on 1 Nov, 2026 start from S$135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn London - West by IHG?

Self-parking is available for GBP 18 per night.

What time is check-in at Holiday Inn London - West by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Holiday Inn London - West by IHG?

Checkout is at noon.

Where is Holiday Inn London - West by IHG located?

Located in Acton, this hotel is 2.4 mi (3.8 km) from Westfield London Shopping Centre, and within 6 mi (10 km) of Portobello Road Market and London Designer Outlet. OVO Arena Wembley and Wembley Stadium are also within 6 mi (10 km). North Acton Underground Station is only a 5-minute walk and East Acton Underground Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn London - West by IHG Reviews

8.4

Very good

8.6

Cleanliness

7.8

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 475 out of 1002 reviews
Rating 8 - Good. 356 out of 1002 reviews
Rating 6 - Okay. 96 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean , amazing staff . Breakfast is awesome . Parking 👍
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent premium room and breakfast. Great location too.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Especially, Donna. Excellent customer service. Conveniently located near the Tube station and many restaurants and food stores. The Buffet breakfast was wonderful with a variety of options included. I would certainly stay again. Stayed October 2026. Bahamas
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, central location and clean setup.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful let us paid for parking and book use in at 11.00 am as a room was ready instead of 3.00
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay! Nice & clean! Really nice room! And a great breakfast!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great outside of the parking, but the staff were very helpful with getting it resolved.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and useful car park. Comfy rooms and helpful staff.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and clean room. The hotel has limited parking space and cost is reasonable.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Stayed one night. Positive impression about the hotel. Staff very helpful
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent convenient location and reasonably priced
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and room was very clean, comfortable beds, bar fridge, modern gym, easy check-in/out, restaurant and bar service very good, walking distance to numerous restaurants, groceries, easy access to bus or tube transportation (including all the way to Heathrow)
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I loved staying there and it felt very homey and safe. Thank you!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one for a concert at Wembley. Great location for grabbing an uber. We walked back (just over an hour). Room was spacious for 3 of us and very clean. The beds were super comfy! The reception staff were extremely helpful. Breakfast was spot on! Would stay here again.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
We stayed one night. Its good for two people. All essentials are there. Close to some good restaurants and canal side walks.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely polite and very nice selection at breakfast. Room was clean and had all we needed. Would definitely come back again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very nice hotel. Able to leave our luggage there before we checked in. Everyone friendly and helpful would stay here again.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Room And the Staff were all good
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good welcome and able to park my car 3 hours before checking in at noon, had to pay again when I booked in at 5pm as I was staying till 1pm the day of checkout, room was clean and tidy with all that I needed, breakfast was great also, I'd visit again no problem 👍
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room which was very clean and lovely breakfast. The only downside was an out of order elevator which meant long waits as it’s a large hotel for only one elevator to be working
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel hreat stay great staff absolutely perfect
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room comfy bed (maybe a pillow or 2 short but I am confident if I’d have asked this would have been rectified) Shower great, air con great!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and friendly.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and service
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern hotel
Stayed 2 nights in Oct 2025